KnowBe4 works for security awareness
March 26, 2022

KnowBe4 works for security awareness

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 cybersecurity training is leveraged in our organization to satisfy our mandatory cybersecurity requirements. We utilize our own LMS but KnowBe4 allows us to download their training in a SCORM file and upload it. We also leverage the phishing simulations to create phishing awareness amongst our employee base. This is done monthly.
  • Integrates with our Active Directory
  • Has up to date relevant phishing simulations
  • Great training modules to increase security awareness
  • Phish Report button is a great tool to review potential phishing emails
  • When creating campaigns, it can be somewhat confusing navigating through the console, often times taking numerous steps to set up a phishing simulation.
  • Users are definitely more aware of phishing emails
  • The Phish Alert Button has helped users report suspicious emails directly to our security team for review.
  • The Second Chance feature helps protect our users from accidental clicks.
The KnowBe4 support team responds quickly and is very knowledgeable. They always have the answer to our questions.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


The usability for the most part is self-explanatory. The only difficult part is building new phishing simulations. Often times it can be difficult to navigate through the steps. Also, you may need some additional skills to create HTML emails. Fortunately, KnowBe4 has a TON of templates to choose from.
The terms and pricing model were great for our needs. Easy to renew as well.
KnowBe4's security awareness is well suited for phishing simulations. Some of the training modules can be a little outdated but are still relevant.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Role-based user permissions
Single sign-on capability