Paycom is getting the job done, but has room for growth.
February 06, 2025

Paycom is getting the job done, but has room for growth.

Chelsey Lawton-Eaves | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for almost all of its services. The area in which Paycom excels is its use of the Betti System.

Pros

  • Betti
  • Payroll
  • Time & Labor Tracking.

Cons

  • ATS
  • Expense Management.
  • Intersystem communication.
  • ATS has negatively impacted our job hunting, not linking with LinkedIn promoted seats.
  • Betti has been a HUGE help for accuracy.
  • ESS is easy to use and lets employees account for their accruals and time tracking.
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, is a LARGE selling point as Paycom is currently the only provider offering anything like it.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom is great for smaller to mid-sized companies. The Betti feature is extremely helpful for sales teams and others with commissions or bonus structures. Having the availability for them to review their stub for accuracy has been very helpful and beneficial. The accuracy of pay is important, and Betti helps provide the most accuracy.

Paycom Feature Ratings

7.1
Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
8.2
Pay calculation
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
6
Reimbursement management
7
7.7
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
8
7.8
View and generate pay and benefit information
10
Update personal information
9
View job history
7
View company policy documentation
6
Employee recognition
7
Asset Management ()
Not Rated
7.5
Report builder
7
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
6.2
Performance plans
7
Performance improvement plans
6
Review status tracking
6
Review reminders
6
Multiple review frequency
6
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
6.0
Individual goal setting
6
Performance tracking
6
5.1
Job Requisition Management
5
Company Website Posting
4
Publish to Social Media
4
Job Search Site Posting
5
Duplicate Candidate Prevention
7
Applicant Tracking
5
Notifications and Alerts
6

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 9 months ago
    Chelsey, thank you for sharing your review of our product! We're thrilled to hear that Beti® has brought greater accuracy, efficiency and ROI to your payroll processes. It's fantastic to see our software empowering your sales teams to effortlessly review their paycheck and ensure accuracy. If you have any further feedback or insights, please don't hesitate to reach out to your dedicated specialist or email us at feedback@paycomonline.com. We appreciate your advocacy!

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