Paycom Transformed Our HR and Payroll Processes
August 20, 2025

Paycom Transformed Our HR and Payroll Processes

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom company-wide across all departments and locations. Every employee—hourly and salaried—has a profile in Paycom, and all hiring, payroll, time tracking, and benefits administration flows through it. Managers have access to reporting tools and scheduling features, while HR uses the system for compliance, employee relations documentation, and performance tracking.

Pros

  • Employee Accessibility
  • Payroll Processing is Simple and Easy
  • Time and Attendance
  • Performance and Training

Cons

  • Being able to send links to reports through email where they don't have to access the Client Inbox to view.
  • Definitely time saved with automation. Everything in one area.
Previously, our HR and payroll processes were split between multiple systems: one for payroll, another for time tracking, and separate tools (or even spreadsheets) for recruiting, onboarding, and performance reviews.
The single-database design has transformed payroll and HR from a series of disconnected tasks into a unified, automated process, saving us time, improving accuracy, and increasing transparency for employees and managers alike.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

All-in-one HR and payroll – If you want recruiting, onboarding, benefits, payroll, and performance tracking in one system, Paycom is ideal. For example, when we hire a new employee, their application data flows directly into onboarding forms and payroll—no duplicate entry.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
5.5
Report builder
4
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Support and Self-Service

We replaced standalone payroll software
A separate time and attendance system



Paper or spreadsheet-based onboarding forms



A separate applicant tracking tool



Manual or ad-hoc performance tracking processes

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Katherine Lenhart
    (Vendor Representative) commented 5 months ago
    Thank you so much for taking the time to share your experience with Paycom! We're thrilled to hear that our HR and payroll solution has streamlined your processes, delivered a significant return on investment and improved accuracy. We're proud of the value we've been able to deliver to your organization and we're grateful for your loyalty. It's great to hear that our implementation process met your expectations and that you've found our feature set to be user-friendly and comprehensive. We're committed to continuing to innovate and improve our solution to meet the evolving needs of our clients. Thank you again for your advocacy!

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