Practical system with lots of options!
Updated August 12, 2020

Practical system with lots of options!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Scheduling
  • Time & Attendance
  • Payroll & Tax Software

Overall Satisfaction with Paycor

Paycor is being used across our teams for payroll, time & attendance, scheduling, onboarding and reporting.
This system has allowed us to become more effective and efficient with our payroll processes.
  • Time keeping.
  • Payroll processing.
  • Asking for feedback from users.
  • Customer support- no longer have a dedicated contact person for questions or issues with the system. Have to call or email and wait for a response. This was one of the main reasons we switched to Paycor because our last provider did not have great customer support.
  • Pulling reports can be challenging. Formatting of reports looks different than the payroll reports when trying to run reports outside the pay period scope.
  • Timesheet view can be difficult to adjust to, especially if you have used other payroll systems. Have to navigate thru different screens depending on what information you are looking for it want to input. A cleaner, lore user friendly timesheet view would be beneficial.
  • Freed up HR time for other projects and tasks.
  • Improved employee self-service processes.
  • Empowered managers to have more visibility with timesheets and approvals. Labor budget tracking.
Our HR and/or payroll team has saved 1-25 hours per month. - The system has reduced the amount of time to process payroll each month for both HR team and department supervisors. It has improved electronic record keeping and reporting as the system now holds all our records. The employees are able to view pay check stubs, W2s, change employee information, view PTO balances and view timesheets.
Navigating the system can be challenging at first, the customer service support is difficult to get ahold of quickly, the reporting function can be cumbersome to navigate to find the right report with the data needed, the scheduling integration took some troubleshooting to get data and functions set up correctly. Overall the system is useful and functional for our payroll, onboarding, and scheduling needs.
Paycor offered the most options and functionality that suited out business needs. The system integrated with other vendors we use for benefits and the system is user friendly for both managers and employees. We felt Paycor checked all the boxes of our needs and the other systems were not able to offer a well rounded HRIS.
Well suited for small businesses, with under 100 employees, lots of options for a well rounded HRIS.
I think the system would be more challenging to implement for larger companies due to the amount of manual adjustments that we had to do when importing employee data from our previous payroll system. There are several manual processes on the employee data side that would be very time consuming with larger numbers of employees.

Paycor Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Off-cycle/On-Demand payment
Benefit plan administration
Direct deposit files
Salary revision and increment management
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Update personal information
View job history
View company policy documentation
Tracking of all physical assets
Report builder
Pre-built reports
Ability to combine HR data with external data
Performance plans
Performance improvement plans
Review status tracking
Review reminders
Multiple review frequency
New hire portal
Manager tracking tools
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Duplicate Candidate Prevention
Applicant Tracking
Notifications and Alerts

Using Paycor

55 - Hospitality, operations, housekeeping, farming, maintenance
1 - computer skills, phone/mobile app, HR background, payroll background
  • labor tracking
  • time keeping
  • reporting
  • save time
  • more efficient with payroll processing
  • electronic reporting
  • reporting functions
  • labor allocation and forcasting
  • hiring efficiencies
the system is very useful for our business.

Evaluating Paycor and Competitors

  • Price
  • Product Features
  • Product Usability
Reporting functions, electronic timekeeping, user friendly, cost effective
Have managers review system and ask questions.

Paycor Implementation

Needed more training on the system for administrator, employees and supervisors.
Yes - initial meeting, timeline review, previous system info integrated
Change management was a big part of the implementation and was well-handled
  • setting up employee data
  • manager access to their teams info

Paycor Support

Long response times both on phone and email support. No tracking option to view status of request, difficult to contact support.
Knowledgeable team
Support understands my problem
Support cares about my success
Slow Resolution
Poor followup
Problems left unsolved
Not kept informed
Escalation required
Difficult to get immediate help
Slow Initial Response
Support for tax questions and issues. Quickly resolved.

Using Paycor

Like to use
Technical support not required
Well integrated
Difficult to use
Lots to learn
  • timesheets
  • timekeeping
  • labor tracking