1. Home
  2. HR Management Software
  3. Paylocity Reviews
  4. User Review of Paylocity
Everything HR in one place!
Updated March 22, 2024

Everything HR in one place!

Daniela Tejeda Kroboth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I am the only Administrator for Paylocity in my organization, so I manage everything that lives on the platform. The modules we use the most:
  • Payroll - Fast and easy process, it's really made our payroll process simple and efficient. We all also get to track employer contributions to benefits, which I think is critical data to show our employees their total compensation.
  • New hire onboarding - The onboarding events have been great for capturing all the new hire information and compliance-related documents in a timely and efficient way. Being able to process e-verify on the platform as part of the process is very helpful and allows us to always be compliant
  • Performance - Goal setting, journals for ongoing feedback, feedback requests, and performance reviews have allowed us to have an agile and thorough process
  • Learning - L&D has been a priority for us and Paylicty has a great module to track employee's learning efforts
  • Payroll
  • Integrations with 401K provider
  • Ongoing performance tracking with journals
  • Recruiting - the ability to add candidates manually in a fast and easy way and we approach a lot of passive candidates
  • Recruiting - I would like to be able to add candidates to folders to build a pipeline.
  • Recruiting - It would be very helpful if we could add tags to candidates ie. experience in x field, bilingual, etc. to be able to search for candidates in the future based on the tags assigned
  • Onboarding - I would like for the onboarding process to go beyond the hire date i.e. Tasks the new hire was to complete in their first 90 days in order for us to keep track
  • Streamlined processes
  • Reduced errors related to payroll
  • Data visibility to the employee
  • Empowering employees to own their performance management process
Overall, payroll and performance management process have allowed us to be more efficient and allocate our time on more strategic processes
Our team hasn't used these capabilities and we haven't pushed for them to use them yet, as we have changed many systems and process recently and want to pace ourselves.
ADP TotalSource - Too expensive
Paycom - Complicated implementation, not so user friendly
Bamboo HR - too simple, didn't include everything we wanted
Rippling - Too techy, we had to outsource recruiting and performance

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Overall, Paylocity is a good platform and the implementation process was great.
I would recommend it to anyone wanting to have all of their HR process and employee data in the same platform.
I would not recommend it to those wanting to go deep on the recruiting and onboarding process

Paylocity Feature Ratings

8.8
Employee demographic data
9
Employment history
10
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
Not Rated
Candidate development
10
6.0
New hire portal
7
Manager tracking tools
5
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
8.3
Job Requisition Management
8
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
Not Rated

Using Paylocity

35 - 1 person from Human Resources as ADMIN and everyone else form the team as users and supervisors.
1 - Human Resources Director
  • Payroll
  • Performance Management
  • Compliance
  • Badges for employee engagement
  • Feedback requests to supplement performance reviews
  • Succession Planning
  • Goal setting and KPI tracking for the whole company
We are happy with the system, is easy to use and we get the support we need when reaching out to the service team.
Also, we don't want to go over another implementation unless it's 100% necessary

Evaluating Paylocity and Competitors

Yes - ADP Run - This was very basic and didn't work as an HRSI, just payroll
  • Ease of Use
  • Other
The possibility of having all HR Processes in one platform was a major selling point for use. We wanted to streamline processess and Paylocity served that purpose.Other reasons were: price, and how easy the implementation process was.
I don't think we would change our evaluation process. We started looking at platforms with a clear view of what we needed as a company and used those KPI to evaluate all the solutions we saw.

Paylocity Implementation

I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success.
  • Implemented in-house
Yes - We worked on different modules at a time, but implementation was fast and easy
Change management was minimal
  • n/a

Paylocity Support

The support team has been responsive and helpful. I am not giving it a ten, because I would like to have one point of contact, like an account manager who knows our company and can guide us better. There seems to be someone assigned to us, but I have no idea who they are or how to reach them.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
I am not sure we did. Probably not. When we evaluated Paylocity we transitioned from a very basic and cheap platform, and it meant a big change in our HR budget.
nothing in particular I can think of.

Using Paylocity

It's pretty easy to use and the how to guides are pretty helpful
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Payroll
  • Journals
  • Building a pipeline for future positions in recruiting
  • Reporting
Yes, but I don't use it