Overall Satisfaction with Procore
Procore is being used by the project management team, as well as two of our sister companies, and various subcontractors on our projects.
It meets a multitude of needs including replacement of several different programs that were used previously for project management, document storage and distribution, contract administration, bidding, and subcontractor database management.
It meets a multitude of needs including replacement of several different programs that were used previously for project management, document storage and distribution, contract administration, bidding, and subcontractor database management.
- Contract Administration - Procore is excellent at keeping subcontracts organized, as well as change management. At a glance you can see a snapshot of where your project stands financially. You instantly see what subcontracts are issued, subcontract values, change orders issued etc.
- Submittal Management - Procore allows you to keep track of your submittals, i.e. items submitted, ball-in-court, review status, etc. Resubmittals are easy and producing submittal logs and reports are a snap. If your submittals are tied to your Prime Contract billing, you can easily track percentages submitted.
- Drawing Management - This is Procore's strongest tool yet. Procore allows you to easily keep track of all drawings and subsequent versions issued over the course of the project. Like all of Procore's tools, drawings are accessible from multiple devices, so you are not tied down to the office. You can make mark-ups on drawings and distribute them instantly. You can take measurements on the drawings within Procore and you can attach drawings to RFIs, Daily Logs, Change Orders or any other item that is impacted by the drawings.
- Security - You are in control of any features you allow anyone to see or have access to. You can also track any actions taken by anyone using your Procore system.
- Insurance Management - Since beginning use of Procore, I've always felt that they could do a better job in tracking insurance documents. It's great that they do have a method to track them at all (since many PM software programs don't), however there is room for improvement. Emails for expired insurance documents should be distributed to those who submitted the insurance docs. Currently, a mass email of expiring insurance documents is distributed only to whomever is assigned as Insurance Manager. I understand they are working on some improvements to be released in the near future.
- Better tracking of automated emails - Currently there is not a method to track some of the automated email features.
We have used Procore for collaboration between the Owners, Construction Managers, other Prime Contractors and Subcontractors on several projects. The process works very well in allowing the team to access drawings, specifications, RFIs, submittals, documents, etc. You don't have to worry about distribution to bunches of individuals via emails, with the potential of missing someone.
Once you establish what you want each team member to have access to via the "Permissions Table", collaboration is seamless. Each team member can log in and find any documents they are looking for. This is particularly helpful for large project teams. There are no worries that you missed someone.
There are also features in place to automatically notify team members when new information is uploaded. They've pretty muchthought of everything.
Once you establish what you want each team member to have access to via the "Permissions Table", collaboration is seamless. Each team member can log in and find any documents they are looking for. This is particularly helpful for large project teams. There are no worries that you missed someone.
There are also features in place to automatically notify team members when new information is uploaded. They've pretty muchthought of everything.
- Procore has saved time on most if not all administrative functions. Creation of subcontracts, RFIs and submittals takes much less time than it used to and the ability to access anything from the Cloud is priceless.
- Procore has allowed document control to be more organized and easier to actually "control" with much less reliance on outdated information on paper documents. Provides instant access to the latest and greatest documents thus saving time and money.
- Procore has allowed the field to be able to stay on top of items that effect the building of the projects. Easy access to updated drawings, RFI responses, submittals, and issue tracking through inspections. This has decreased mistakes made in the building process, thus saving time and money, as well.
Procore wins hands down!
The fact that Procore is cloud based makes it so much easier to disseminate information. The different components (Budget, Commitments, Change Events, RFIs, Drawings and Specifications, Submittals, Documents, etc.) just make Procore a joy to use.
The fact that Procore is cloud based makes it so much easier to disseminate information. The different components (Budget, Commitments, Change Events, RFIs, Drawings and Specifications, Submittals, Documents, etc.) just make Procore a joy to use.
- The ease of collaboration has made every aspect of Project Management easier.
- The mobile app allows access from virtually any device with an internet connection.
- The storage capabilities and ability to distribute larger files without limitation are immeasurable assets.
- The ability to mark-up drawings and to connect RFIs, Change Events Submittals , etc. to the drawings save so much time at closeout of a project.
- The daily reports, photos, observations, and punchlist features make field management run like clockwork and holds all parties accountable.
Procore Feature Ratings
Using Procore
30 -
- Project Management (PMs & APMs)
- Field Superintendents & Foremen
- Accounting
1 - The skills needed to support Procore are mostly basic computer skills and data entry. Most areas just require entry of information.
The only time more skill is required is when someone encounters a problem, which isn't very often.
I find most issues are related to user error, due to not reviewing the instructions or videos.
The only time more skill is required is when someone encounters a problem, which isn't very often.
I find most issues are related to user error, due to not reviewing the instructions or videos.
- Time management - Using Procore frees up time previously dedicated to producing hard copies and distributing documentation / information.
- Record keeping - Since 85% of the project information is stored in Procore, it's much easier to keep track of documents.
- Collaboration - Since Procore is cloud based, everyone has real-time access to documents and information.
- We were able to convince the teams on a few projects to abandon use of their preferred programs, in favor of using Procore. Now they are excited about procore and are investigating using Procore for other projects in the future.
- We don't use the scheduling functions yet. There's a possibility for future usage there.
Evaluating Procore and Competitors
Yes - Prior to Procore we were using a combination of Word, Adobe, Quantum and Timberline (Sage) to create subcontracts. And using Timberline for submittals, MS word for and excel for basic project management logs and reports. All of those functions and so much more are now integrated in Procore, and they are managed much more concisely and efficiently.
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Positive Sales Experience with the Vendor
Product Features and Product Usability were two of the biggest factors in the decision making process. We wanted to streamline many of the wasteful processes we were encountering in the office and field, as well as have greater accountability for the entire team.
Procore has been instrumental in helping to achieve those goals.
Procore has been instrumental in helping to achieve those goals.
I wouldn't change a thing.
Procore Implementation
- Implemented in-house
Change management was a minor issue with the implementation - I learned that many people have an "if it isn't broken, don't fix it mentality", particularly when they are not the ones performing the required functions.
I also learned that many people are adverse to change, even when the changes will benefit them in the long run. It is critical that upper management is 100% behind the change, as it makes the rest of the team accept and implement the changes much quicker.
I also learned that many people are adverse to change, even when the changes will benefit them in the long run. It is critical that upper management is 100% behind the change, as it makes the rest of the team accept and implement the changes much quicker.
- The most significant issue encountered was realizing that we had not been managing information properly for quite some time. There were outdated databases and improper cost coding information that had to be cleaned up before they could be integrated into Procore.
- The second item was convincing so many people to make themselves available for the training sessions and to take the training seriously.
Procore Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Available - Procore does not charge for premium support.
Yes - It was resolved in a timely fashion.
Our system is integrated with Sage 300, and every so often there are hiccups with the integration, since it's done through a third party. Procore has always responde quickly and usually has the problems resolved within a few hours.
Using Procore
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Uploading and distributing Drawings are done with only a few clicks.
- Submitting RFIs - This is the easiest program for RFI submission and response.
- Daily Logs - It takes minimal effort to produce quality RFIs because layout and most of the information is already at your fingertips.
- While the change events process is necessary and convenient, it can be a bit cumbersome.
- Initially, some people find the submittal process a little difficult to navigate. But once you do a few of them it becomes second nature.
Yes - The mobile interface works very well. You can perform many of the same functions that you would perform on your desktop computer, on a phone or tablet.