Overall Satisfaction with Rubrik
We’re using Rubrik to eradicate tapes from our environment backing up NAS, VMware, HyperV, and Nutanix. It’s a central IT service for all infrastructure provided to our business. It brings a rapid restore capability compared to tape which took days to get back and that’s just the tape let alone the restore process.
- Instant recovery
- Cloud out technology
- Backs up everything we have needed to!
- Ransomware detection
- Immutable backups
- Hyper scale
- Better integration in AHV
- Over 5 yrs will save us nearly 6 figures in cost
- Ability to actually restore data in a timely manner
- Staff spends time managing rather than swapping tapes
Levels of intelligence can’t compare - one is a legacy thought process; the other modern.
Do you think Rubrik delivers good value for the price?
Yes
Are you happy with Rubrik's feature set?
Yes
Did Rubrik live up to sales and marketing promises?
Yes
Did implementation of Rubrik go as expected?
Yes
Would you buy Rubrik again?
Yes
Rubrik Feature Ratings
Customer Experience
Using Rubrik
15 - Research, corporate applications
1 - You don’t need any my junior looks after it
- Vm backups
- Ransomware detection
- Nas backup
- Auto test recovery
- Speed to restore
- Automation of dr
- M365 backup
Evaluating Rubrik and Competitors
Yes - Netbackup - was legacy did not have full coverage, slow, ineffective
- Product Features
- Product Reputation
The vision of using cloud data
Base more around automation
Rubrik Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - Dbas never want to change
- IPv6 to bootstrap
Rubrik Training
- no training
Could not be simpler
Configuring Rubrik
Few slas
No - there is no facility to customize the interface
No - we have not done any custom code
Rubrik Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Did not need it
Yes - Yes workaround then next release covered it
We had a large nas backup failing they heard the issue, gave us an option and executed
Using Rubrik
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Add objects to backup
- Find backup data to recover
- Manage SLAs
- Build reports
Rubrik Reliability
Integrating Rubrik
- Active directory
Simple powershell
- Nutanix files api
Planned
- File import/export
- API (e.g. SOAP or REST)
Go small and build
Relationship with Rubrik, Inc
Upgrading Rubrik
Yes - Simple and straight forward
- Bug fixes
- New features
- Batter Nutanix integration