A great system, efficient, time saving and easy to use
Overall Satisfaction with Webexpenses
Webexpenses is being used across our whole UK business for people who incur personal expenses during business. It is very quick and efficient to process my business expenses and it solves the problem of being able to process expenses 'on the go'. The phone app is great and probably the best way to load photos of my receipts by selecting them directly from my photo album.
Pros
- Mobile app.
- Loading receipts.
- Calculating journey mileage.
- Calculating exchange rates
Cons
- Sometimes the system crashes, although that may be down to network at times.
- The loading of receipts takes a bit of getting used to due to the various options.
- More expense categories (although this may be down to organization preferences).
- Occasionally the expenses are out of sync with the business server and I lose all the receipts loaded. This is rare but has happened.
- Accuracy of expenses being submitted.
- Accurate record keeping.
- Saves time.
- Manages employee expenditure.
- Provide support in controlling employee expenses
Submitting claims is now done at the click of the digital button and then an email is sent to the approver who authorizes or rejects the expense claim through the system. Problems or issues with the claim (i.e. over a certain expense limit) are flagged at all stages making it easy to identify and rectify if required.
Many companies have had their own internal systems created by their own depts, some were very basic. Webexpenses is more efficient and includes a lot more useful features than any system I have used in the past. I would say that Concur is about 'as good' but certainly no better than Webexpenses.
Do you think Webexpenses delivers good value for the price?
Not sure
Are you happy with Webexpenses's feature set?
Yes
Did Webexpenses live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webexpenses go as expected?
Yes
Would you buy Webexpenses again?
Yes
Webexpenses Feature Ratings
Using Webexpenses
250 - Sales, Business Development, all managerial positions in all departments, Purchasing and MRO, Human Resources, Finance, Health and Safety, Environment and Social Governance, Administrative, Legal, Operations.
4 - Knowledge of payroll, payroll systems, business finance / accounting / control, corporate governance, and expense policy / process. Job roles include Finance Accounts Assistant, Finance Manager and Compensation and Benefits Manager (Payroll).
- Expense control
- Employee usability
- Efficient reporting
- None that I can think of, other than utilising the functionality required
- Have the expenses policy visible on the system
- Further explanations regarding receipts for mileage claims - one receipt can be used for multiple journeys. This can be confusing
Comments
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