Adobe Acrobat Sign vs. DocuSign

Adobe Acrobat Sign

Adobe Acrobat Sign

598 Reviews and Ratings

DocuSign

DocuSign

1210 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Acrobat Sign	Score 8.2 out of 10	Mid-Size Companies (51-1,000 employees)	Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…	$14.99 per month license
DocuSign	Score 8.8 out of 10	N/A	DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.	$15 per month

Pricing

Adobe Acrobat Sign

DocuSign

Editions & Modules

Acrobat Standard DC for teams: $14.99
per month license
Acrobat Pro DC with advanced e-sign: $16.99
per month license
Acrobat Sign Solutions: Call 800-685-4192 for pricing

Personal: $15
per month
Real Starter: $15
per month
DocuSign for Realtors: $35
per month
Standard: $40
per month
Business Pro: $60
per month
Advanced Solutions: Custom Pricing

Offerings

Pricing Offerings
Adobe Acrobat Sign	DocuSign
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$34.99 license per month

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Adobe Acrobat Sign	DocuSign
Considered Both Products	Adobe Acrobat Sign Verified User Anonymous Chose Adobe Acrobat Sign I chose Acrobat Sign over DocuSign based on cost. Having used DocuSign previously, it would have been worth the extra money to stay with them. PandaDoc seemed straightforward and cost-effective, but I wanted to use a brand that would have wider recognition. Incentivized Helpful? Kennedy Humphrey MBA HR Manager Chose Adobe Acrobat Sign DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign We were thinking about using DocuSign because it integrates with our HCM system, but it was so astronomically expensive that we couldn't justify the purchase. Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign Adobe Acrobat Sign is a little more robust than signwell. It easily categorizes all of your documents for tracking. It's also nice to be able to see what's signed, what is pending, when someone has viewed the document vs actually completed it and being able to send reminders … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign Better integrates with our other systems, and allows employees to use it easier along other applications. We already use lots of adobe products so the decision was based heavily on that. I think Adobe Acrobat Sign can be a little clunky at times, but once a user has been … Incentivized Helpful? Neha Pant Senior Manager Sales Chose Adobe Acrobat Sign DocuSign and SpotDraft Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign We did not evaluate any other products since we were already using Creative Cloud and specifically Acrobat, however I have received DocuSign files from vendors for signature. Incentivized Helpful? Jeff Keeney Sales and Customer Success at Cross-Sell Chose Adobe Acrobat Sign Using Docusign for years and then Adobe Acrobat Sign, the decision to try PandaDoc was a surprise but they quickly captured our teams interest and eventually our business. The analytics, drag and drop features for template creation and the ability to modify documents on the fly … Incentivized Helpful? LH Luke Holocher Business Manager Chose Adobe Acrobat Sign The biggest difference in why we chose Adobe was because of the pricing structure. DocuSign has a "envelope" cost and you pay for certain amounts of envelopes. However, if you send more envelopes than you have paid for, either you have to a pay a premium or extend your contract … Incentivized Helpful? DM Doug Marchand IT Manager Chose Adobe Acrobat Sign I feel Adobe Acrobat Sign holds their own to the DocuSign brand. I see more organizations using DocuSign, but feel I can easily use the toolset that Adobe Acrobat Sign offers. I really like the signature tracking feature that Adobe Acrobat Sign offers and combined with the … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign Pricing was within the budget, user friendly and the entire team was aware about Adobe solutions and usage (brand awareness). They have Trusted Security Standards implemented which met our needs for compliance and the tool users Simple Signing Instructions which make the life … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign i am not a person selected Acrobat Sign as our company solution. i use both Acrobat Sign and DocuSign as end user. I am not comparing both feature but as end user, i think Adobe Acrobat Sign is easier to use since some menu on DocuSign is strange translation when i choose … Incentivized Helpful? Kristen Albertsen Head of People Chose Adobe Acrobat Sign I have prior experience at a previous company with DocuSign, and while that platform may provide a smaller set of features & functionality, it is also more intuitive for first-time users. Incentivized Helpful? BS Brooke Shilling Executive Assistant Chose Adobe Acrobat Sign I like that its incorporated WITH ALL Adobe products so I can create a PDF or edit one and attach my signature RIGHT there or send it off for signature all in one go. Incentivized Helpful? Emily Wallace Talent Acquisition Coordinator Chose Adobe Acrobat Sign We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package. Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign Both Adobe Acrobat Sign and DocuSign are prominent e-signature solutions on the market. Adobe Acrobat Sign has much better integration with other Adobe Suite products such as Adobe Acrobat and Adobe Creative Cloud which are also used at Uniper. It also has a more user-friendly … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign There is a file size limit of 5MB. Incentivized Helpful? Rumeen Aysha Tourism Professional \| GDS Chose Adobe Acrobat Sign Adobe Acrobat Sign is simple to use, streamlines document creation, and makes documents look better. It allows users to customize fields, set required and optional fields, and quickly generate web forms and PDFs. Templates can be saved to make sending the same document to many … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign Adobe is fully integrated with other Adobe products that the company uses already. Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign My benefits and frustrations with signing platforms are the same. Ease the preparation of documents or make template creation more intuitive, and this would be a big improvement on any e-signature product. I was not part of the selection process, but I'm sure Adobe brand … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign I was looking for a tool which needs no approval (third party) as well as well aware of it. I was using acrobat so has fair knowledge of features and options Incentivized Helpful? Eugenio Fajardo Jefe de Proyectos de Cómputo Chose Adobe Acrobat Sign Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary … Incentivized Helpful? Verified User Anonymous Chose Adobe Acrobat Sign I can't remember which products I've used, but I've tried several, and none of them compare to Adobe Acrobat Sign. It is the easiest to use and has the best UX/UI. Incentivized Helpful? Paul Olenik Enterprise Account Executive Chose Adobe Acrobat Sign I would rate GetAccept as a superior product due to the collaborative aspect of the document, as well as the notifications and read receipts are much more robust. Incentivized Helpful?	DocuSign Verified User Anonymous Chose DocuSign I don't think I've seen anything like DocuSign in the market. Well I think now Acrobat has a product similar to it, but it's not exactly same people can use it to sign. But it has come recently, not a long back. DocuSign has been in the market since long, so it still has the … Incentivized Helpful? Verified User Anonymous Chose DocuSign I've worked with documents such as Oracle, Google Forms, and software of that nature. I believe that DocuSign is, has a good reputation and has been reliable for many companies. That's one of the reasons why we have adopted it in our own infrastructure. I believe that compared … Incentivized Helpful? Verified User Anonymous Chose DocuSign Very similar but did not have the backing of SAP SuccessFactors in terms of Integration. The Developer Environment allowed us to test and practice on very easily compared to Adobe Acrobat Sign. Both products can be connected to via Microsoft Power Platform to aid automation … Incentivized Helpful? Verified User Anonymous Chose DocuSign Adobe was not a good experience despite the lower cost. Constant crashing, slow to load and a simple feature like copy and pasting the same fields across pages was non existent. Our team celebrated the decision to move back to Docusign from Adobesign. We have never looked back … Incentivized Helpful? Verified User Anonymous Chose DocuSign WinZip Incentivized Helpful? Emily Wallace Talent Acquisition Coordinator Chose DocuSign Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business. Incentivized Helpful? Shrina Jain Senior Channel Sales Manager Chose DocuSign Deal hub is a relatively complicated software, my company requirement was limited to getting the document verifed and then get it signed from the right set of designation after the verification The evaluation process of DocuSign was also smooth and it was very simple to … Incentivized Helpful? Verified User Anonymous Chose DocuSign No other documents like DocuSign have I had experience with or have I used. Incentivized Helpful? PR Padraic Ryan Community Manager Chose DocuSign HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need. Incentivized Helpful? Verified User Anonymous Chose DocuSign There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents. Incentivized Helpful? Denitra McGraw Small Business Manager - Family Owned & Operated Chose DocuSign I actually have both. Docusign has better features. Signnow was a little cheaper so I kept them. Incentivized Helpful? Verified User Anonymous Chose DocuSign DOcusign is quite old and reliable in respect of other vendors available in the market. There is no complexity in signing which is generally faced while using Authetisign and also it has no problem in inserting big text which other apps have this issue. Incentivized Helpful? Erin Gracyalny Customer Success Manager Chose DocuSign I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with … Incentivized Helpful? AS Aleta Sage Realtor Chose DocuSign eversign, sign now, adobe sign, microsoft sign Incentivized Helpful? SA Shobannah Ally Accounts Payable Associate Chose DocuSign DocuSign is pretty much the only signing product that I have used to complete paperwork and have them signed over to our customers. It is a great product and is very efficient. Incentivized Helpful? Dave Bevington Director of Automation Chose DocuSign DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software … Incentivized Helpful? Krystofer Gardner Director Of Operations Chose DocuSign When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved. Incentivized Helpful? Matthew McGinnis Managing Partner Chose DocuSign I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe sign is also less costly than DocuSign while offering templates that can be useful for … Incentivized Helpful? Liz Duffié VP, People & Culture Chose DocuSign I've used Hellosign and DocuSign at the company. DocuSign has an easier UX and ability to use with multiple users. Also links and partners with a lot more external tools. Incentivized Helpful? Verified User Anonymous Chose DocuSign We used home grown electronic signatures and were not pleased with the maintenance required. Incentivized Helpful? Verified User Anonymous Chose DocuSign I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most … Incentivized Helpful? Verified User Anonymous Chose DocuSign I have not used any alternatives. DocuSign is the leader in this space from my opinion. Incentivized Helpful? Jeanette Carroll VP, Operations and Marketing Chose DocuSign DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone … Incentivized Helpful? Verified User Anonymous Chose DocuSign I have not used any other but I know there are other cheaper tools out there but it depends how many documents a company is dealing with and need signatures. We use it both for our own use with our employees and for any contracts we handle with consultants and customers. Incentivized Helpful? Verified User Anonymous Chose DocuSign Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, … Incentivized Helpful?

Best Alternatives
	Adobe Acrobat Sign	DocuSign
Small Businesses	Foxit eSign Score 9.2 out of 10	Foxit eSign Score 9.2 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.8 out of 10	Box Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Adobe Acrobat Sign	DocuSign
Likelihood to Recommend	3.4 (0 ratings)	8.8 (0 ratings)
Likelihood to Renew	8.0 (0 ratings)	7.0 (0 ratings)
Usability	2.2 (0 ratings)	8.3 (0 ratings)
Availability	9.0 (0 ratings)	10.0 (0 ratings)
Performance	9.0 (0 ratings)	10.0 (0 ratings)
Support Rating	7.3 (0 ratings)	10.0 (0 ratings)
Online Training	8.0 (0 ratings)	10.0 (0 ratings)
Implementation Rating	8.0 (0 ratings)	10.0 (0 ratings)
Configurability	9.0 (0 ratings)	- (0 ratings)
Ease of integration	5.0 (0 ratings)	- (0 ratings)
Product Scalability	8.0 (0 ratings)	10.0 (0 ratings)
Vendor post-sale	9.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	Adobe Acrobat Sign	DocuSign
Likelihood to Recommend	Organizations with heavy usage inside Adobe product suites will find adoption seamless. However as it is driven on Adobe's platform some users may face challenges but as a whole the same business philosophy drives this as other Adobe platforms - they want your business - all of your business and it presents challenges if you don't agree. Product inculturation has been successful for organizations like Apple and even BMW, but with the global economy it can provide an appearance of elitism, often duly earned, or present unnecessary hurdles for integration which always impacts adoption timing and usage. While I understand and agree (for the most part) with revenue driven product layering, I believe that easier integration and full product availability definitely affect both acquisition and retention numbers. Adobe has a mighty and well deserved pedigree, and if you are aware of and prepared for the challenges I listed - you will probably love this software. If you need to have an easier and larger adoption and rollout, there are other options that will be a better fit especially if one of your data points is monitoring the impact and efficacy of the software on your team's time, conversion metrics and the impact on your clients. Adobe doesn't appear fond of self report analytics. On a side note, Adobe is a HUGE corporation and I have managed several of their enterprise platforms and they are awesome at allowing access to and support of legacy products, but identifying direct support was moderately to extremely difficult and requires a patience and tenacity above what one might expect for a company with whom you contribute significant income for their products. In a time when a new software pops up by the minute, having the heritage of Adobe is rock solid but a little more flexibility would make this product more attractive. I would still recommend the product albeit with awareness and acceptance of aforementioned challenges Incentivized Jeff Keeney Sales and Customer Success at Cross-Sell Read full review	I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign. Incentivized Verified User Anonymous Read full review
Pros	Adobe Acrobat Sign tracks whether or not a signer has viewed a document Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic Incentivized KM Kayte Moore Family Law Paralegal Read full review	Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately Can resend, alter, change, and/or add to the email and/or document that is sent out very easily The recipient can save the document after signing, so they too have their own electronic copy for their records Incentivized Michele Roy Special Education Teacher Read full review
Cons	I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch). I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process. Incentivized WM William Metz Owner/managing attorney Read full review	You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user. You'll be hard-pressed to find anything negative from users other than the price. Incentivized Kenneth Hess Senior Systems Analyst Read full review
Likelihood to Renew	EchoSign has without a doubt helped our company to become more economic and time efficient. We can provide our customers with an entire documentation packet filled with all of the required paperwork they will ever need to sign in one quick email. The return time is at least four times quicker than sending through traditional mail methods, and is just as easy to instruct as flagging a hard copy. Our company is in the renewable energy industry, and it's great to know that there's a product like this that can help reduce waste. EchoSign diligently secures all documents and signatures, and provides an audit trail that is integral to keeping our customers' information private Alaina Jones AMG Program Coordinator Read full review	The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive. We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs. Incentivized Verified User Anonymous Read full review
Usability	I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out. Incentivized LH Luke Holocher Business Manager Read full review	I think I gave their rating like 10 I think for recommendations and because I think when it started it was one of a kind, it was only one in the market to do that kind of functionality and they're improving. Earlier I used to just type my initials or type my name, but now you can actually sign it with additional signature. So I think they're improving. Incentivized Verified User Anonymous Read full review
Reliability and Availability	I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this Verified User Anonymous Read full review	It does not go down. I have had zero issues with DocuSign, approaching 4 years. Incentivized Verified User Anonymous Read full review
Performance	The Adobe Acrobat Sign's performance are excellent. When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support Incentivized Verified User Anonymous Read full review	Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds. Incentivized Verified User Anonymous Read full review
Support Rating	It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient. Incentivized Verified User Anonymous Read full review	I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours Incentivized Erik Sheafer Enterprise Development Manager Read full review
Online Training	The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools. Joshua Lipton VP Technology Read full review	Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care. Incentivized Verified User Anonymous Read full review
Implementation Rating	Our IT team implemented and the implementation was fine. The only lesson learned is that the integration with Salesforce.com is great, but if you use the product for something other than sales orders (e.g. timesheets, client correspondence etc.), you need to plan with that in mind. They have a very good web based interface for that Verified User Anonymous Read full review	Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected. Verified User Anonymous Read full review
Alternatives Considered	DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides capabilities beyond what DocuSign offers Kennedy Humphrey MBA HR Manager Read full review	I've worked with documents such as Oracle, Google Forms, and software of that nature. I believe that DocuSign is, has a good reputation and has been reliable for many companies. That's one of the reasons why we have adopted it in our own infrastructure. I believe that compared to other products, DocuSign is more catered to the user experience than say, Oracle or Google Forms. Incentivized Verified User Anonymous Read full review
Scalability	At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working. Now we are using it also in other situation because it help us with time and we can also reduce cost Incentivized Verified User Anonymous Read full review	In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug. Incentivized Verified User Anonymous Read full review
Return on Investment	Significantly reduced the time required for document signing processes reducing wasted time and effort Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures. Incentivized Verified User Anonymous Read full review	Incredibly positive impact on sustainability in reducing our carbon footprint, as we have gone almost 100% fully digital on contract paperwork across the organisation. Positive ROI on efficiencies for the contract team, reduced labour hours and better turnaround time for end-users Increased consistency across the organisation Incentivized Emily Wallace Talent Acquisition Coordinator Read full review
ScreenShots	Adobe Acrobat Sign Screenshots	DocuSign Screenshots