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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Commerce

    Score8.1 out of 10
    N/AAdobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A

    Drupal

    Score7.1 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    Adobe CommerceDrupalWordPress
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    Adobe CommerceDrupalWordPress
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.—Pricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    Adobe CommerceDrupalWordPress
    Considered Multiple Products
    Adobe
    Chose Adobe Commerce
    We chose Magento for our e-commerce stores vs. Drupal Commerce because of the ease to set up and the expansive list of features Magento offers. We're glad we partnered with Magento for our clients. Drupal's setup time is too costly to set up for most clients we've talked to and …
    Incentivized
    Chose Adobe Commerce
    - Strong community support
    - Flexibility on customization
    - Easy API setup
    Incentivized
    Chose Adobe Commerce
    A lot of competitors are claiming they can do the same thing that Magento can do. I think it isn't true. PrestaShop and WooCommerce are not good enough to be used instead of Magento. They do not have the necessary scalability and caching system that Magento has. The only system …
    Incentivized
    Chose Adobe Commerce
    Magento is a more enterprise level solution. It is viable for smaller businesses, however requires a higher upfront investment while others have lower upfront but more maintenance.
    Incentivized
    Chose Adobe Commerce
    Magento is probably my least favourite eccom and CMS tool as the design and integration options are the most limited, however, the ease of setup, and the availability of support and resources has meant I have used it many times. Additionally, the themes available have meant …
    Incentivized
    Chose Adobe Commerce
    In terms of functionality and maturity, Magento is far superior to other PHP-based shopping cart systems. While it does not have the flexibility of a high-end system it only costs a fraction to implement. Depending on the business needs, Magento is the best choice for small to …
    Open Source
    Chose Drupal
    I think WordPress beats Drupal in every possible way. The upgrades to newer versions are almost trivial, unlike Drupal which, in our experience, requires hundreds or thousands of hours of work and untold sums of money simply to go from one version to the next! In my opinion, …
    Incentivized
    Chose Drupal
    Drupal's capabilities outpace WordPress by miles. Drupal is more customizable, scales better for larger companies and has advanced content types. If you own a small business or work at a startup company, I would recommend WordPress but if your firm is trying to scale and you …
    Incentivized
    Chose Drupal
    Drupal has some advantages and disadvantages when stacked up against WordPress,, including that WordPress is easier to user for beginners and requires less training to get started. I noticed that while using Drupal, more help and assistance was needed from developers to make …
    Incentivized
    Chose Drupal
    I inherited Drupal from a developer who made the website for our nonprofit many years ago. It was increasingly obvious that it wasn't a fit for our organization, which has multiple staff and volunteers who need to edit or update the website but don't have coding experience. Wix …
    Incentivized
    Chose Drupal
    WordPress for sure has a bigger community, a lot of paid extensions which sometimes is easier to purchase and get started, a lot of pre-designed templates to get you going, but nowadays with the scale of the projects we've been working with, and the need for custom-tailored …
    Incentivized
    Chose Drupal
    We first had a WordPress-based website, that evolved to a custom third-party developed content management system. In both cases, that involved additional costs for any change request, any security or any scalability need.
    WordPress didn't meet enterprise requirements. That also …
    Incentivized
    Chose Drupal
    Drupal is far more usable and stable than Joomla!, and the developer community support is significantly stronger. While Drupal is often compared to WordPress, they are fundamentally different platforms, and in most projects, it's very clear when the requirements are beyond what …
    Incentivized
    Chose Drupal
    We were looking for an open source CMS. WordPress wasn't powerful enough for our needs. Joomla was too difficult for our team to use.
    Incentivized
    Chose Drupal
    We have used many content management systems — WordPress, Wix, Squarespace, ExpressionEngine, and more. Drupal is more powerful and flexible than most.
    Incentivized
    Chose Drupal
    We did a comparison of Drupal against Joomla, WordPress, and Ingeniux. We found that its multiple themes available for web pages, user management, comment management, and form generation stands apart from its competitors.
    Incentivized
    Chose Drupal
    I've used WordPress sparingly when helping a client with an existing website. I find it much less powerful and robust, and frankly confusing. The way WordPress websites are set up in the backend doesn't make sense to me after getting used to how Drupal is set up. They're …
    Incentivized
    Chose Drupal
    Security-wise and traffic-wise Drupal is built to handle a lot. While the other platforms mentioned ( mainly WordPress ) are great and have a large community, I would only use Drupal for an Enterprise level platform to build a website on. I first learned about Drupal about 10 …
    Incentivized
    Chose Drupal
    I selected Drupal because of the simplicity upon going live. "Simple" is not the word I would use prior to the site going live though. I have used Jumla (which I believe was part of Drupal as one CMS about 12 or 15 years ago). Jumla is almost identical in capabilities to …
    Incentivized
    Chose Drupal
    In my mind, Drupal and WordPress are the top open source CMSes, and I rarely recommend not going with an open source CMS. WordPress can be great, especially for single developers, but I find that the code structure and extensibility of Drupal makes it superior for many use …
    Incentivized
    Chose Drupal
    I've used Squarespace and WordPress for other businesses, and Drupal was honestly selected due to cost. It does a good job of scaling across our organization - and many units have benefited from having a space to provide content. Squarespace is more modern, and WordPress may …
    Incentivized
    Chose Drupal
    Drupal has strong role-based permissions for users, powerful content blocks for editing, and granular customizing options in their views. For a company or organization requiring a lot of customization, Drupal can be a really powerful tool. However, Drupal does require …
    Incentivized
    Chose Drupal
    Drupal is best for complex applications. It is more suitable for large-scale applications. It is more scalable and structured than the competitor. Provides a strong API structure and a Robust headless architecture, making it perfect for progressive web apps. Highly robust, …
    Incentivized
    Chose Drupal
    Vastly different interfaces, but Drupal had superior security features when we established our site.
    Incentivized
    Chose Drupal
    Drupal excels at allowing seasoned programmers to really get creative with marketing initiatives in terms of working with a theme and the core code. That being said, it is definitely much more challenging for average developers and front-end builders to use, especially at …
    Incentivized
    Chose Drupal
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, …
    Incentivized
    Chose Drupal
    Drupal requires less to no coding abilities to spin up sites.
    Even if someone is preparing to develop sites that require technical know how then Drupal provides role based systems to seperate developers from content writers.
    Drupal 8 and 9 now have a vast array of plugins. Now …
    Incentivized
    Chose Drupal
    Drupal is really the only well-supported open-source CMS that is designed for large, data-rich websites. There just really weren't any good alternatives. There are plenty of CMSs that excel at small to medium-sized websites. But for a large website with lots of structured data, …
    Incentivized
    Chose Drupal
    Although Drupal is not the most used, it has great performance and is more used in professional projects. It allows us to expand without starting from scratch.
    Incentivized
    Chose Drupal
    Drupal supports lots of devices like Mac, Windows, Linux etc. easily, and it is an open source product so there's no cost required. Lots of other products require purchasing, costing a high amount. The support system of Drupal is also good in comparison to other products. The …
    Incentivized
    Chose Drupal
    Drupal is certainly a more complex animal, comparatively. But its power lies in its flexibility, extensibility, and stability. And the API is fantastic. There's really nothing else like it.
    Incentivized
    Automattic
    Chose WordPress
    There are no other site builders/platforms that stand up to the ease and versatility (heavy custom coding and customizations included) as Wordpress. Drupal is clunky and outdated, as is Joomla, and while Wix or Squarespace may be sufficient for someone with very low web needs, …
    Incentivized
    Chose WordPress
    In our experience, Drupal is so much hard to use and customize. Their upgrade path is almost nonexistent. We've had such a hard time over the years working to try and keep using and upgrading and updating Drupal, but we're SO DONE with it. We have decided to leave Drupal …
    Incentivized
    Chose WordPress
    WordPress is easier to learn and implement. It isn’t as robust as Drupal and Joomla out of the box, but with plugins and themes you can accomplish most things that these other CMS can do. Although WordPress can get bulky as you add more functionality, in comparison it’s easier …
    Incentivized
    Chose WordPress
    WordPress is more flexible and/or easier to use than the platforms above. While Wix and Squarespace are good for non-developers, and Drupal is good only for developers, WordPress can work well for both the end user, the viewer, and the developer.
    Incentivized
    Chose WordPress
    WordPress is WAY easier to get into than Drupal. Despite a lot of initial complaints about their editor, Gutenberg, I loved it. The auto-updates can actually work, unlike Drupal that often have more issues probably because Drupal requires a lot more custom work and it's …
    Incentivized
    Chose WordPress
    The almost unlimited functionality provided in WordPress is versatile and its ability to self host your own installation makes it less likely to get locked into a service provider. For example, other CMS like Wix and those provided by many hosting companies effectively lock you …
    Incentivized
    Chose WordPress
    WordPress is easier to use than Drupal or Wix. Drupal still requires an IT back-end admin to upgrade the code and successfully manage the site. Wix provides full user control of the user experience but acts as a page builder vs. a content management system. All are good …
    Incentivized
    Chose WordPress
    Wix was considered but was then rejected once we realized we could not self-host. WordPress allows self-hosting, while Wix does not.

    Joomla was considered but required much more technical experience on behalf of the people who would be posting content. WordPress is much easier …
    Incentivized
    Chose WordPress
    It was important for our business needs that it be easy to manage our website for non-technical staff. WordPress was significantly easier to use compared to Drupal. While it is possible that staff could have been trained on Drupal, WordPress required minimal training in order …
    Incentivized
    Chose WordPress
    Drupal is a much more complex beast. While simple sites can be created with Drupal, it has a larger learning curve. Additionally, upgrading to newer versions of Drupal is wrought with difficulty. There has been no clear upgrade path for the last 4 or 5 versions, often …
    Incentivized
    Chose WordPress
    We made an agency decision many years ago to get on the Wordpress train and stay on it. We didn't want to try and manage multiple web platforms. At the time, Wordpress wasn't the most developer-friendly choice but it was starting to inch ahead in popularity. So we selected …
    Incentivized
    Chose WordPress
    The two other open source tools, Joomla! and Drupal, were at one time comparable to WordPress but have since been left behind as WP has more developers working on it. Wix, Weebly, and Squarespace are all great platforms for small companies who don't want to spend any attention …
    Incentivized
    Chose WordPress
    WordPress is much more user friendly than Drupal or Blackbaud. Drupal is very limited and you need a developer to set it up. Blackbaud gets very messy with the code. You have to know what you are doing.
    Incentivized
    Chose WordPress
    WordPress is a bit easier to use than Joomla and Drupal, but lacks some features of these competitors. If you want to build out a truly custom site, Drupal is a strong choice, but you better have some coding experience. Whereas with WordPress, you can pretty much drop and drag …
    Incentivized
    Chose WordPress
    WordPress was very similar to the others and we mostly chose to use WordPress based on the recommendation of an employee who used the site for building other websites. We were told that it was very user-friendly. which it is, and so we made the decision to stick with a product …
    Incentivized
    Chose WordPress
    We've tried a decent variety of other platforms throughout the years, and all-in-all we still consistently use WordPress for all kinds of business solutions. We have found while others excel in specific areas, WordPress excels in almost every area pound for pound. We highly …
    Incentivized
    Chose WordPress
    WordPress is by far the best website CMS available on the market. It is an open-source free solution with endless possibilities of websites that you can build. You don't need to be a developer to build a site, but there are options to use code to take your website to the next …
    Incentivized
    Chose WordPress
    WordPress has the largest community of users, selection of plugins and themes, and the best third party support on the market.

    It's tempting to go with something that is less customizable and therefore requires less maintenance, but if you desire flexibility, WordPress is a good …
    Incentivized
    Chose WordPress
    I prefer Wordpress because it is open source and has a huge community of users and developers. So it is incredibly flexible already because of the plugins available, and it can be further customized to any extent by readily available developer talent.
    Incentivized
    Chose WordPress
    In my opinion, WordPress has the best documentation compared to the rest. If the built-in functionality is not enough, WordPress has a great variety of plugins, which is not always the same for competitors.
    Incentivized
    Chose WordPress
    WordPress is much more user-friendly than systems such as AEM and Oracle, and thus more accessible and easy to onboard people to. It is also much more budget-friendly. WordPress is the most widely-used CMS on the market for a reason. WordPress does lack the power and other …
    Incentivized
    Chose WordPress
    WordPress has a larger market share and it is friendly and widely used. Across organizations, it shows ease of use, ability to integrate, multiple paths for creating sites, designs, and much more. For volunteer based organizations, WordPress is ideal and provides a path to …
    Incentivized
    Chose WordPress
    WordPress is perhaps the best developed and most active community simply for its sheer size. It is extendable and has plentiful existing extensions.
    Incentivized
    Chose WordPress
    WordPress support and breadth of use is unmatched.
    Incentivized
    Chose WordPress
    While all these three products have special functions on their own, WordPress has the ability to expand itself to be used in place of any of them. The major advantage with WordPress is the flexibility of creating a simple, low-maintenance, low resource-consuming website as well …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    28 Answers
    76%
    Would buy again
    13 Answers
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    24 Answers
    88%
    Delivers good value for the price
    14 Answers
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    30 Answers
    76%
    Happy with the feature set
    13 Answers
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    23 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    96%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    73%
    Implementation went as expected
    19 Answers
    87%
    Implementation went as expected
    13 Answers
    95%
    Implementation went as expected
    100 Answers
    Features
    Adobe CommerceDrupalWordPress
    Online Storefront
    Comparison of Online Storefront features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    7.3
    60 Ratings
    7% below category average
    Drupal
    -
    Ratings
    WordPress
    -
    Ratings
    Product catalog & listings8.459 Ratings00 Ratings00 Ratings
    Product management8.260 Ratings00 Ratings00 Ratings
    Bulk product upload6.543 Ratings00 Ratings00 Ratings
    Branding7.456 Ratings00 Ratings00 Ratings
    Mobile storefront7.257 Ratings00 Ratings00 Ratings
    Product variations6.545 Ratings00 Ratings00 Ratings
    Website integration7.245 Ratings00 Ratings00 Ratings
    Visual customization7.460 Ratings00 Ratings00 Ratings
    CMS7.357 Ratings00 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    8.1
    56 Ratings
    6% above category average
    Drupal
    -
    Ratings
    WordPress
    -
    Ratings
    Abandoned cart recovery8.350 Ratings00 Ratings00 Ratings
    Checkout user experience7.857 Ratings00 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    8.5
    56 Ratings
    2% above category average
    Drupal
    -
    Ratings
    WordPress
    -
    Ratings
    eCommerce security8.557 Ratings00 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    7.5
    56 Ratings
    3% below category average
    Drupal
    -
    Ratings
    WordPress
    -
    Ratings
    Promotions & discounts8.057 Ratings00 Ratings00 Ratings
    Personalized recommendations6.639 Ratings00 Ratings00 Ratings
    SEO8.051 Ratings00 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    8.1
    58 Ratings
    1% above category average
    Drupal
    -
    Ratings
    WordPress
    -
    Ratings
    Multi-site management8.451 Ratings00 Ratings00 Ratings
    Order processing8.456 Ratings00 Ratings00 Ratings
    Inventory management8.257 Ratings00 Ratings00 Ratings
    Shipping8.154 Ratings00 Ratings00 Ratings
    Custom functionality7.658 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    8.3
    74 Ratings
    1% above category average
    WordPress
    8.1
    159 Ratings
    2% below category average
    Role-based user permissions00 Ratings8.374 Ratings8.1159 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    7.8
    69 Ratings
    0% below category average
    WordPress
    7.9
    134 Ratings
    1% above category average
    API00 Ratings7.464 Ratings7.9124 Ratings
    Internationalization / multi-language00 Ratings8.260 Ratings7.8103 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    6.5
    78 Ratings
    19% below category average
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor00 Ratings6.371 Ratings7.8151 Ratings
    Code quality / cleanliness00 Ratings8.275 Ratings7.3152 Ratings
    Admin section00 Ratings7.078 Ratings8.3164 Ratings
    Page templates00 Ratings5.677 Ratings8.7160 Ratings
    Library of website themes00 Ratings5.568 Ratings8.7162 Ratings
    Mobile optimization / responsive design00 Ratings6.572 Ratings8.5161 Ratings
    Publishing workflow00 Ratings6.776 Ratings8.1154 Ratings
    Form generator00 Ratings6.672 Ratings7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of Adobe Commerce and Drupal and WordPress
    Feature
    Adobe Commerce
    -
    Ratings
    Drupal
    6.6
    77 Ratings
    13% below category average
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy00 Ratings6.971 Ratings8.1142 Ratings
    SEO support00 Ratings6.472 Ratings7.9148 Ratings
    Bulk management00 Ratings6.467 Ratings7.5125 Ratings
    Availability / breadth of extensions00 Ratings6.670 Ratings9.2152 Ratings
    Community / comment management00 Ratings6.869 Ratings8.2152 Ratings
    Best Alternatives
    Adobe CommerceDrupalWordPress
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Square Online
    Score7.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe CommerceDrupalWordPress
    Likelihood to Recommend
    8.2
    (70 ratings)
    6.8
    (87 ratings)
    8.6
    (203 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    1.0
    (19 ratings)
    3.7
    (38 ratings)
    Usability
    7.9
    (30 ratings)
    6.9
    (20 ratings)
    8.1
    (50 ratings)
    Availability
    10.0
    (2 ratings)
    9.7
    (3 ratings)
    9.5
    (3 ratings)
    Performance
    9.0
    (1 ratings)
    8.9
    (2 ratings)
    8.6
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (5 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    6.0
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    5.1
    (4 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Adobe CommerceDrupalWordPress
    Likelihood to Recommend
    Adobe
    Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays.
    Incentivized
    Read full review
    Open Source
    If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
    Incentivized
    Read full review
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    Adobe
    • The ease of use with page builder requiring no developer skills to maintain most of our pages.
    • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
    • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.
    Incentivized
    Read full review
    Open Source
    • Drag and drop functionality is easy to use
    • Easy to switch between straight text and HTML content
    • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
    • Solid user experience where it's clear how to navigate the platform
    Incentivized
    Read full review
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
    • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
    • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
    Incentivized
    Read full review
    Open Source
    • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
    • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
    • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
    Incentivized
    Read full review
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
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    Likelihood to Renew
    Adobe
    It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price.
    Incentivized
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    Open Source
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
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    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
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    Usability
    Adobe
    Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional.
    Incentivized
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    Open Source
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
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    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
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    Reliability and Availability
    Adobe
    No answers on this topic
    Open Source
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
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    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
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    Performance
    Adobe
    No answers on this topic
    Open Source
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
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    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
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    Support Rating
    Adobe
    The technical service was impeccable. They were on point and were very knowledgeable.
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    Open Source
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
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    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
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    In-Person Training
    Adobe
    No answers on this topic
    Open Source
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
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    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
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    Online Training
    Adobe
    Great value for an flexible, open source platform.
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    Open Source
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
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    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
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    Implementation Rating
    Adobe
    No answers on this topic
    Open Source
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
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    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
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    Alternatives Considered
    Adobe
    Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
    Incentivized
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    Open Source
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
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    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
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    Scalability
    Adobe
    No answers on this topic
    Open Source
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
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    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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    Return on Investment
    Adobe
    • Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
    • Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
    • Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
    Incentivized
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    Open Source
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
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    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
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    ScreenShots