What users are saying about

Adobe Connect

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288 Ratings

GoToMeeting

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Top Rated
996 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101

GoToMeeting

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Top Rated
996 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

GoToMeeting

GoToMeeting is well suited for medium to large institutions. The capability to have a large number of attendees to a meeting is ideal for this. It isn't as good for smaller groups where a video conference would be better for those individuals. Still, sharing screens and asking questions in the meeting is very good here.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
GoToMeeting
8.2
High quality audio
Adobe Connect
8.1
GoToMeeting
8.7
High quality video
Adobe Connect
7.6
GoToMeeting
8.8
Low bandwidth requirements
Adobe Connect
5.9
GoToMeeting
7.7
Mobile support
Adobe Connect
6.1
GoToMeeting
7.4

Screen Sharing

Adobe Connect
8.8
GoToMeeting
8.4
Desktop sharing
Adobe Connect
8.8
GoToMeeting
9.1
Whiteboards
Adobe Connect
8.7
GoToMeeting
7.7

Online Meetings / Events

Adobe Connect
8.3
GoToMeeting
8.5
Calendar integration
Adobe Connect
8.2
GoToMeeting
9.0
Meeting initiation
Adobe Connect
8.0
GoToMeeting
8.9
Integrates with social media
Adobe Connect
7.7
GoToMeeting
7.5
Record meetings / events
Adobe Connect
8.8
GoToMeeting
8.6
Slideshows
Adobe Connect
8.9
GoToMeeting
8.7

Online Events Collaboration

Adobe Connect
8.9
GoToMeeting
8.6
Live chat
Adobe Connect
9.0
GoToMeeting
8.9
Audience polling
Adobe Connect
9.2
GoToMeeting
8.6
Q&A
Adobe Connect
8.5
GoToMeeting
8.3

Online Events Security

Adobe Connect
8.6
GoToMeeting
8.7
User authentication
Adobe Connect
8.4
GoToMeeting
8.5
Participant roles & permissions
Adobe Connect
8.5
GoToMeeting
8.4
Confidential attendee list
Adobe Connect
9.0
GoToMeeting
9.1

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • Clear signal and voice clarity is a strength. Of all of the different web conferencing softwares I have used, GoToMeeting is the most reliable and rarely has interruptions.
  • Multiple country support is great. GoToMeeting is able to provide local dial in numbers for most of the major countries my company interacts with.
  • The ability to change presenters and provide mouse control for others has been valuable. I can't count how many times a day I use this feature. There is hardly any delay in controlling another persons computer.
No photo available

Cons

  • Although it is a necessity to have the login email information shared with participants, we have had occasions when the link did not work properly or--more often--the Meeting ID did not allow the participant to enter the meeting room. As this is an issue that is only discovered at the meeting time (you cannot "try it" before the meeting time), it is problematic when it does not work.
  • Adobe Connect does not have the ability to SHARE SCREENS. There is one presenter who can put up documents for the participants to view, but there is no ability to change the Presenter so that multiple screens could be shared. In a roundtable discussion, it would be helpful if different people could share or trade control during the same meeting.
  • There is no ability to see the participants. Although I am sometimes in my lounge clothes when I attend an Adobe Connect meeting, face-to-face contact is helpful for engaging with an audience or for nonverbal communication. Although I think each participant should have control over the ability to use or not use video, I think it should be an option.
Anissa Harris profile photo
  • Lag (boot) between click and the actual connection
  • Mobile client could be more functional, but this is an endemic relevant to the entire category
Daniel Blazquez profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
GoToMeeting10.0
Based on 31 answers
I enjoy GoToMeeting's user interface. Honestly, however, the choice to select my own platform for remote meeting hosting sites is up to my organization, vs. an individual consumer decision. Out of the various platforms I have used, I feel the most comfortable with GoToMeeting so if I did have a say in selecting the software, would still vote for this software since it is the easiest for me to use, as well as those attending my presentations from an off-site location.
Jodi Sassana profile photo

Usability

Adobe Connect9.0
Based on 5 answers
I like the interface, especially for someone using Adobe products. The continuity across softwares helps with functionality.
No photo available
GoToMeeting9.0
Based on 3 answers
GTM is simple to set up and use. Rarely do our clients have issues joining a meeting.
Zack Parnell profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
GoToMeeting7.3
Based on 3 answers
No answer on this topic is available.

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used Nefsis conferencing software in the past. It served a purpose but wasn't nearly as robust in the features it offered, making it just an okay platform for training. For conferencing, it worked very well, but if you're looking to add tools that will contribute to the learning experience, Adobe will provide many more options.
Zach Wasson profile photo
GoToMeeting is well known, and it has pedigree in the space. For internal use, I would recommend a solution that it is part of your existing back-office infrastructure.
Daniel Blazquez profile photo

Return on Investment

  • I can't answer for the other departments, but for our specific teams, AC has allowed us to present a much more immersive and comprehensive training experience for our students. It's a comfortable, inviting environment, which is critical for an online classroom. Sitting in front of a screen for 6 hours is tough. Add to that the training component, and attendees will tire quickly, get frustrated at seemingly stupid hurdles and ultimately the training ecosystem causes the actual training content to get lost in the shuffle. Smooth transitions, easily navigated sections and loads of options make AC come together for us all.
Maximus Mednick profile photo
  • GoToMeeting is a well-recognized brand and it will require no additional explanations to third parties
  • The free solution is good enough, premium features are well priced
Daniel Blazquez profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoToMeeting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details