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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score8.3 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    Adobe WorkfrontNew RelicZabbix
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe WorkfrontNew RelicZabbix
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe WorkfrontNew RelicZabbix
    Considered Multiple Products
    Adobe
    No answer on this topic
    New Relic
    No answer on this topic
    Zabbix
    Chose Zabbix
    Most of the SolarWinds are separated out, whereas Zabbix includes templates and capabilities for all of them out of the box. Other solutions listed include most or all of them to varying degrees as well.

    New Relic is more for Application Monitoring, but the New Relic …
    Incentivized
    Chose Zabbix
    Zabbix was much better at handling traditional systems, and in ease of customization, both in the system itself, and customizing data sources, such as adding deep MySQL or JMX integrations. It's very good for organizing large-scale (hundreds or thousands of servers) systems; …
    Incentivized
    Chose Zabbix
    I personally prefer Zabbix over any other monitoring software that I have ever tried. Zabbix is so customizable that if there is a feature I need, I can easily implement it. I can then add that feature to a template in no time and have it applied to hundreds, or even thousands, …
    Incentivized
    Chose Zabbix
    Nagios will always be at or near the top, but I really like how sleek Zabbix is. Also, once it's up and running its really helps keep things in order for you and your customers. As for PandoraFMS, it would have beat out Zabbix, but the documentation on PandoraFMS is really …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    125 Answers
    91%
    Would buy again
    71 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    91 Answers
    94%
    Delivers good value for the price
    64 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    122 Answers
    97%
    Happy with the feature set
    76 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    56 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    69 Answers
    96%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Adobe WorkfrontNew RelicZabbix
    Project Management
    Comparison of Project Management features of Adobe Workfront and New Relic and Zabbix
    Feature
    Adobe Workfront
    7.3
    421 Ratings
    5% below category average
    New Relic
    -
    Ratings
    Zabbix
    -
    Ratings
    Task Management8.5421 Ratings00 Ratings00 Ratings
    Resource Management7.3379 Ratings00 Ratings00 Ratings
    Gantt Charts6.5331 Ratings00 Ratings00 Ratings
    Scheduling8.0372 Ratings00 Ratings00 Ratings
    Workflow Automation7.5377 Ratings00 Ratings00 Ratings
    Team Collaboration8.0400 Ratings00 Ratings00 Ratings
    Support for Agile Methodology6.9271 Ratings00 Ratings00 Ratings
    Support for Waterfall Methodology7.2279 Ratings00 Ratings00 Ratings
    Document Management7.3378 Ratings00 Ratings00 Ratings
    Email integration7.2323 Ratings00 Ratings00 Ratings
    Mobile Access5.7312 Ratings00 Ratings00 Ratings
    Timesheet Tracking7.7299 Ratings00 Ratings00 Ratings
    Change request and Case Management7.3300 Ratings00 Ratings00 Ratings
    Budget and Expense Management7.1258 Ratings00 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and New Relic and Zabbix
    Feature
    Adobe Workfront
    6.3
    240 Ratings
    20% below category average
    New Relic
    -
    Ratings
    Zabbix
    -
    Ratings
    Quotes/estimates6.6133 Ratings00 Ratings00 Ratings
    Invoicing6.0115 Ratings00 Ratings00 Ratings
    Project & financial reporting6.7230 Ratings00 Ratings00 Ratings
    Integration with accounting software5.9103 Ratings00 Ratings00 Ratings
    Best Alternatives
    Adobe WorkfrontNew RelicZabbix
    Small Businesses
    Any.do
    Score8 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    LogicMonitor
    Score8.9 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontNew RelicZabbix
    Likelihood to Recommend
    8.5
    (474 ratings)
    7.3
    (148 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    6.5
    (63 ratings)
    8.8
    (16 ratings)
    9.0
    (3 ratings)
    Usability
    6.4
    (19 ratings)
    6.7
    (14 ratings)
    8.6
    (4 ratings)
    Availability
    9.1
    (10 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    9.0
    (7 ratings)
    5.0
    (5 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    8.0
    (9 ratings)
    8.0
    (2 ratings)
    Configurability
    5.0
    (1 ratings)
    7.3
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe WorkfrontNew RelicZabbix
    Likelihood to Recommend
    Adobe
    Since I work remotely from my laptop, when I am finished with work, I enter my hours and submit my time at the end of the week. It's quick, it's easy, and it helps me keep a record of how many hours of vacation and sick time I have used. But when I am on the go, it is a hassle to record my time on my phone because of the lack of responsive design.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
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    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
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    Cons
    Adobe
    • The product itself is very complicated and difficult to be stood up
    • Sharing and proofing workflows require multiple steps and layers
    • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
    Incentivized
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
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    Usability
    Adobe
    Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
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    Reliability and Availability
    Adobe
    I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Zabbix
    No answers on this topic
    Performance
    Adobe
    I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Zabbix
    No answers on this topic
    Support Rating
    Adobe
    I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
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    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    New Relic
    No answers on this topic
    Zabbix
    No answers on this topic
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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    New Relic
    No answers on this topic
    Zabbix
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
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    Alternatives Considered
    Adobe
    Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of connectivity with the Adobe suite for our creative teams were excellent. From providing updates within other programs, it allowed a much more fluid working process and instant communication.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
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    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
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    New Relic
    No answers on this topic
    Zabbix
    No answers on this topic
    Scalability
    Adobe
    Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Zabbix
    No answers on this topic
    Return on Investment
    Adobe
    • Increased efficiency in threaded updates to Outlook emails - no time wasted looking for things in email vs Workfront - they automatically are in both places.
    • Time tracking allows us to average out how much time tasks & deliverable types take, allowing better long-term forecasting.
    • Planning has given us a system of record for campaigns, allowing us to easily find historic plans and/or view calendar views of upcoming ones.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
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    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning