What users are saying about
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98 Ratings
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70 Ratings

ADP SmartCompliance

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98 Ratings
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Score 7.3 out of 101

Zenefits

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70 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

Zenefits

It's great for keeping current employee information accurate and available. And I'm in the middle of deploying the payroll and time to track features, so I'm hopeful it'll be very well suited for those features too. The simplicity of exporting a calendar feed of everyone's PTO for my department makes for great visibility about our team schedules.
Ben Flemming profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
Zenefits
8.6
Pay calculation
ADP SmartCompliance
8.9
Zenefits
8.8
Support for external payroll vendors
ADP SmartCompliance
8.5
Zenefits
8.3
Benefit plan administration
ADP SmartCompliance
8.5
Zenefits
9.2
Direct deposit files
ADP SmartCompliance
8.9
Zenefits
9.0
Salary revision and increment management
ADP SmartCompliance
8.8
Zenefits
9.0
Reimbursement management
ADP SmartCompliance
8.8
Zenefits
7.3

Human Resource Management

ADP SmartCompliance
Zenefits
9.0
Employee demographic data
ADP SmartCompliance
Zenefits
9.0
Employment history
ADP SmartCompliance
Zenefits
9.1
Job profiles and administration
ADP SmartCompliance
Zenefits
8.9
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Zenefits
9.2
Organizational charting
ADP SmartCompliance
Zenefits
8.9
Organization and location management
ADP SmartCompliance
Zenefits
8.9
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Zenefits
8.8

Leave and Attendance Management

ADP SmartCompliance
Zenefits
8.7
Approval workflow
ADP SmartCompliance
Zenefits
8.9
Balance details
ADP SmartCompliance
Zenefits
8.9
Annual carry-forward and encashment
ADP SmartCompliance
Zenefits
8.3

Employee Self Service

ADP SmartCompliance
Zenefits
8.7
View and generate pay and benefit information
ADP SmartCompliance
Zenefits
9.0
Update personal information
ADP SmartCompliance
Zenefits
9.2
View company policy documentation
ADP SmartCompliance
Zenefits
8.8
Employee recognition
ADP SmartCompliance
Zenefits
8.2
View job history
ADP SmartCompliance
Zenefits
8.0

Asset Management

ADP SmartCompliance
Zenefits
6.5
Tracking of all physical assets
ADP SmartCompliance
Zenefits
6.5

HR Reporting

ADP SmartCompliance
Zenefits
8.4
Report builder
ADP SmartCompliance
Zenefits
8.4
Pre-built reports
ADP SmartCompliance
Zenefits
8.3
Ability to combine HR data with external data
ADP SmartCompliance
Zenefits
8.5

Onboarding

ADP SmartCompliance
Zenefits
9.2
New hire portal
ADP SmartCompliance
Zenefits
9.1
Manager tracking tools
ADP SmartCompliance
Zenefits
9.2

Performance and Goals

ADP SmartCompliance
Zenefits
7.2
Corporate goal setting
ADP SmartCompliance
Zenefits
7.6
Individual goal setting
ADP SmartCompliance
Zenefits
7.3
Line-of sight-visibility
ADP SmartCompliance
Zenefits
6.5
Performance tracking
ADP SmartCompliance
Zenefits
7.2

Performance Management

ADP SmartCompliance
Zenefits
8.5
Performance plans
ADP SmartCompliance
Zenefits
8.3
Performance improvement plans
ADP SmartCompliance
Zenefits
8.3
Review status tracking
ADP SmartCompliance
Zenefits
8.5
Review reminders
ADP SmartCompliance
Zenefits
8.7
Multiple review frequency
ADP SmartCompliance
Zenefits
8.6

Succession Planning

ADP SmartCompliance
Zenefits
7.2
Create succession plans/pools
ADP SmartCompliance
Zenefits
7.0
Candidate ranking
ADP SmartCompliance
Zenefits
7.0
Candidate search
ADP SmartCompliance
Zenefits
8.1
Candidate development
ADP SmartCompliance
Zenefits
6.8

Recruiting / ATS

ADP SmartCompliance
Zenefits
7.8
Job Requisition Management
ADP SmartCompliance
Zenefits
7.3
Company Website Posting
ADP SmartCompliance
Zenefits
6.8
Publish to Social Media
ADP SmartCompliance
Zenefits
7.7
Job Search Site Posting
ADP SmartCompliance
Zenefits
7.3
Duplicate Candidate Prevention
ADP SmartCompliance
Zenefits
8.5
Applicant Tracking
ADP SmartCompliance
Zenefits
8.6
Notifications and Alerts
ADP SmartCompliance
Zenefits
8.3

Pros

ADP SmartCompliance

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo

Zenefits

  • Ease of use for employees
  • Ease of use and level of customization for managers
  • integration of all HR functions under one platform
Ben Flemming profile photo

Cons

ADP SmartCompliance

  • It would be great to have How To guides more easily accessible. (maybe within the sections that they pertain to). For example, a how-to guide on how to add a new state to the within the set up the screen.
  • I think that being able to download the quarterly tax filings that ADP filed on our behalf are missing. We do not know what was submitted directly to the agencies.
  • A built-in Quarter end / Year end checklist or workflow that is directly in ADP SC would be great. Currently, I reference a spreadsheet that is outside of ADP SC to ensure that I have checked the necessary reports and reconciled. If this could be a step by step task (with the due dates) within ADP SC and if you could mark it complete within the system instead of having to scan and fax the sign off sheet for the quarter... that would be great and would help keep me on track.
  • Reminders within ADP SC that would let me know when it was time to submit my Monthly file for Illinois would be great. I currently have a calendar reminder to remind me to send the monthly integration file.
Leticia Alvarez, CPP profile photo

Zenefits

  • A few things about setting up payroll have been a bit glitchy, notably the inability to record a permanent as well as a work mailing address for some employees.
Ben Flemming profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Zenefits

Zenefits 8.5
Based on 4 answers
It has been a great help because we didn't have a system in place before. I wish the QuickBooks and benefits enrollment worked as expected. I feel like there was a miscommunication somewhere along the line
Elisha Ritchey profile photo

Usability

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

Zenefits

Zenefits 8.2
Based on 1 answer
Easy to use. Staff loves the moble app.
Elisha Ritchey profile photo

Support

ADP SmartCompliance

ADP SmartCompliance 7.4
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Zenefits

Zenefits 5.1
Based on 3 answers
I can see room for improvement, particularly in seamless ticket transition from a chat interface to a phone call to email support, but all three options works.
Ben Flemming profile photo

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Zenefits

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Zenefits

The only direct competitor for Zenefits I looked at was ADP Resource and found that Zenefits was easier to start with and more cost-effective for our needs.
Ben Flemming profile photo

Return on Investment

ADP SmartCompliance

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo

Zenefits

  • Positive--saves us time by automating emails and processes
  • Positive--easy for employees to transparently view their benefits
  • Negative--our PTO is always messed up without fail every year
  • Positive--easy enough to add new fields into the system to track pertinent data and report on it
Sandy Nahra profile photo

Screenshots

ADP SmartCompliance

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison