What users are saying about

ADP TotalSource

15 Ratings

Paychex Flex

Top Rated
51 Ratings

ADP TotalSource

15 Ratings
Score 6.9 out of 101

Paychex Flex

Top Rated
51 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP Totalsource is well suited for any size company. It is a functional warehouse of information and is especially handy for an HR department and a great investment. It should eliminate employees coming to you all the time with questions about their pay or other financial questions. It is also great if you are someone that switches from one company to another often because it will store all of your information for you. If you do not know about the privacy setting, that could be an issue because then others could view your personal financial information. I would not recommend purchasing if your company is incredibly small depending on how profitable your company and what industry you are in.
No photo available

Paychex Flex

Overall, I have been very pleased with Paychex as a company and their online platform, Paychex Flex. I have the peace of mind that our payroll is in capable hands. Complex Ohio taxes aside, our payroll is pretty simple. We are under 20 employees and most of them are salaried. I know that Paychex Flex is able to handle much more complex payroll runs, but I do not have personal experience with this.
Erin Sutter profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Paychex Flex
5.1
Employee demographic data
ADP TotalSource
7.3
Paychex Flex
6.6
Employment history
ADP TotalSource
8.3
Paychex Flex
5.4
Job profiles and administration
ADP TotalSource
7.7
Paychex Flex
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Paychex Flex
6.9
Organizational charting
ADP TotalSource
8.5
Paychex Flex
1.0
Organization and location management
ADP TotalSource
7.3
Paychex Flex
4.0
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
Paychex Flex
7.1

Payroll Management

ADP TotalSource
8.7
Paychex Flex
7.6
Pay calculation
ADP TotalSource
8.4
Paychex Flex
7.7
Support for external payroll vendors
ADP TotalSource
9.7
Paychex Flex
Benefit plan administration
ADP TotalSource
8.7
Paychex Flex
6.3
Direct deposit files
ADP TotalSource
9.0
Paychex Flex
8.7
Salary revision and increment management
ADP TotalSource
9.3
Paychex Flex
8.5
Reimbursement management
ADP TotalSource
7.0
Paychex Flex
6.8

Leave and Attendance Management

ADP TotalSource
8.5
Paychex Flex
7.7
Approval workflow
ADP TotalSource
8.0
Paychex Flex
8.0
Balance details
ADP TotalSource
8.5
Paychex Flex
7.1
Annual carry-forward and encashment
ADP TotalSource
9.0
Paychex Flex
8.1

Employee Self Service

ADP TotalSource
8.3
Paychex Flex
6.8
View and generate pay and benefit information
ADP TotalSource
8.7
Paychex Flex
8.0
Update personal information
ADP TotalSource
8.7
Paychex Flex
7.8
View company policy documentation
ADP TotalSource
8.0
Paychex Flex
6.1
Employee recognition
ADP TotalSource
8.0
Paychex Flex
View job history
ADP TotalSource
8.4
Paychex Flex
5.3

Asset Management

ADP TotalSource
8.0
Paychex Flex
4.2
Tracking of all physical assets
ADP TotalSource
8.0
Paychex Flex
4.2

HR Reporting

ADP TotalSource
8.0
Paychex Flex
4.5
Report builder
ADP TotalSource
8.0
Paychex Flex
3.7
Pre-built reports
ADP TotalSource
8.0
Paychex Flex
3.9
Ability to combine HR data with external data
ADP TotalSource
8.0
Paychex Flex
5.7

Onboarding

ADP TotalSource
8.8
Paychex Flex
5.4
New hire portal
ADP TotalSource
8.5
Paychex Flex
5.3
Manager tracking tools
ADP TotalSource
9.0
Paychex Flex
5.4

Performance and Goals

ADP TotalSource
7.0
Paychex Flex
Corporate goal setting
ADP TotalSource
6.0
Paychex Flex
Individual goal setting
ADP TotalSource
8.0
Paychex Flex
Line-of sight-visibility
ADP TotalSource
6.0
Paychex Flex
Performance tracking
ADP TotalSource
8.0
Paychex Flex

Performance Management

ADP TotalSource
7.6
Paychex Flex
Performance plans
ADP TotalSource
6.0
Paychex Flex
Performance improvement plans
ADP TotalSource
9.0
Paychex Flex
Review status tracking
ADP TotalSource
7.0
Paychex Flex
Review reminders
ADP TotalSource
8.0
Paychex Flex
Multiple review frequency
ADP TotalSource
8.0
Paychex Flex

Succession Planning

ADP TotalSource
7.0
Paychex Flex
Create succession plans/pools
ADP TotalSource
7.0
Paychex Flex
Candidate ranking
ADP TotalSource
7.0
Paychex Flex
Candidate search
ADP TotalSource
8.0
Paychex Flex
Candidate development
ADP TotalSource
6.0
Paychex Flex

Recruiting / ATS

ADP TotalSource
7.4
Paychex Flex
8.9
Job Requisition Management
ADP TotalSource
6.0
Paychex Flex
9.1
Company Website Posting
ADP TotalSource
8.0
Paychex Flex
9.1
Publish to Social Media
ADP TotalSource
7.0
Paychex Flex
9.1
Job Search Site Posting
ADP TotalSource
9.0
Paychex Flex
9.1
Duplicate Candidate Prevention
ADP TotalSource
6.0
Paychex Flex
8.0
Applicant Tracking
ADP TotalSource
7.0
Paychex Flex
9.1
Notifications and Alerts
ADP TotalSource
9.0
Paychex Flex
8.8

Pros

  • It does a great job of keeping track of all your pay at various other jobs that also use ADP TotalSource. You can easily log in and verify any information that you might need to check on.
  • The privacy feature is really great so that only you can see documents with financial information on them.
  • The app is also really handy and easily accessible. You can pull up anything in a pinch if you don't have access to your work computer at the same time that you need to look up something.
No photo available
  • As a user, and not an HR professional, I can't speak to what it did well. I do know that our HR team (and company as a whole) was not pleased with it as a whole since we are jumping ship
  • Check stubs were easy to locate (and print, if you fancy that)
  • Tax documents were on the main page, which worked out well for those of us who needed to find it again easily
Ricky Small profile photo

Cons

  • I wish that there was a feature that would allow you to do some financial planning with your money.
  • If you can't remember your password or username, it is really hard to retrieve and they always take a long time to get back to you.
  • One other con is that it is not always the easiest to navigate and sometimes you don't realize that you have gone to a different screen and then it gets you out of everything and you have to do the log in process all over. This would be more of an issue if you were using a computer instead of the mobile app.
No photo available
  • I would love to see a really super simple format or program that allows me to use Paychex's website without difficulty. I am often confused and unable to get the information I need without a lot of effort. I struggle to follow their instructional videos and wind up wasting a lot of time or just giving up.
Sheri Smallwood profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Paychex Flex8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Joretta Fletcher profile photo

Usability

No score
No answers yet
No answers on this topic
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available
Paychex Flex is geared towards a larger and more sophisticated organization than Xero. Xero is really only the better solution to an organization that was previously keeping its books in Excel. Paychex Flex helps companies program future payroll decisions and inputs ahead of time which allows organizations to solve problems, automate those solutions, and move on to other value-generating activities.
Jeff Looby, CPA profile photo

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • Allows employees to focus on growing the business
  • Cuts down on administrative costs
  • Helps with talent retention
Jeff Looby, CPA profile photo

Screenshots

ADP TotalSource

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details