What users are saying about
16 Ratings

Paychex Flex

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Top Rated
60 Ratings
16 Ratings
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Score 6.8 out of 101

Paychex Flex

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Top Rated
60 Ratings
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Score 6.6 out of 101

Add comparison

Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Paychex Flex

Paychex Flex is well suited for smaller or less complex businesses with less than 250 employees who for the most part has basic processing and reporting needs. For larger companies with multiple contracts and accrual dates; companies that need to clock in and out from mobile site or through web punching; or if you need more than basic reporting needs, Paychex Flex is simply not capable of meeting your needs.
Cynthia Harris profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Paychex Flex
4.5
Employee demographic data
ADP TotalSource
7.3
Paychex Flex
6.8
Employment history
ADP TotalSource
8.3
Paychex Flex
4.6
Job profiles and administration
ADP TotalSource
7.7
Paychex Flex
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Paychex Flex
4.4
Organizational charting
ADP TotalSource
8.5
Paychex Flex
1.0
Organization and location management
ADP TotalSource
7.4
Paychex Flex
3.2
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
Paychex Flex
6.4

Payroll Management

ADP TotalSource
8.7
Paychex Flex
7.3
Pay calculation
ADP TotalSource
8.4
Paychex Flex
7.5
Support for external payroll vendors
ADP TotalSource
9.7
Paychex Flex
Benefit plan administration
ADP TotalSource
8.7
Paychex Flex
7.0
Direct deposit files
ADP TotalSource
9.0
Paychex Flex
8.0
Salary revision and increment management
ADP TotalSource
9.3
Paychex Flex
7.6
Reimbursement management
ADP TotalSource
7.0
Paychex Flex
6.1

Leave and Attendance Management

ADP TotalSource
8.5
Paychex Flex
7.7
Approval workflow
ADP TotalSource
8.0
Paychex Flex
8.0
Balance details
ADP TotalSource
8.5
Paychex Flex
7.0
Annual carry-forward and encashment
ADP TotalSource
9.0
Paychex Flex
8.1

Employee Self Service

ADP TotalSource
8.3
Paychex Flex
6.8
View and generate pay and benefit information
ADP TotalSource
8.7
Paychex Flex
8.2
Update personal information
ADP TotalSource
8.7
Paychex Flex
8.0
View company policy documentation
ADP TotalSource
8.0
Paychex Flex
6.4
Employee recognition
ADP TotalSource
8.0
Paychex Flex
View job history
ADP TotalSource
8.4
Paychex Flex
4.6

Asset Management

ADP TotalSource
8.0
Paychex Flex
4.2
Tracking of all physical assets
ADP TotalSource
8.0
Paychex Flex
4.2

HR Reporting

ADP TotalSource
8.0
Paychex Flex
4.8
Report builder
ADP TotalSource
8.0
Paychex Flex
4.2
Pre-built reports
ADP TotalSource
8.0
Paychex Flex
4.3
Ability to combine HR data with external data
ADP TotalSource
8.0
Paychex Flex
5.9

Onboarding

ADP TotalSource
8.8
Paychex Flex
4.9
New hire portal
ADP TotalSource
8.6
Paychex Flex
4.3
Manager tracking tools
ADP TotalSource
9.0
Paychex Flex
5.5

Performance and Goals

ADP TotalSource
7.0
Paychex Flex
Corporate goal setting
ADP TotalSource
6.0
Paychex Flex
Individual goal setting
ADP TotalSource
8.0
Paychex Flex
Line-of sight-visibility
ADP TotalSource
6.0
Paychex Flex
Performance tracking
ADP TotalSource
8.0
Paychex Flex

Performance Management

ADP TotalSource
7.6
Paychex Flex
Performance plans
ADP TotalSource
6.0
Paychex Flex
Performance improvement plans
ADP TotalSource
9.0
Paychex Flex
Review status tracking
ADP TotalSource
7.0
Paychex Flex
Review reminders
ADP TotalSource
8.0
Paychex Flex
Multiple review frequency
ADP TotalSource
8.0
Paychex Flex

Succession Planning

ADP TotalSource
7.0
Paychex Flex
Create succession plans/pools
ADP TotalSource
7.0
Paychex Flex
Candidate ranking
ADP TotalSource
7.0
Paychex Flex
Candidate search
ADP TotalSource
8.0
Paychex Flex
Candidate development
ADP TotalSource
6.0
Paychex Flex

Recruiting / ATS

ADP TotalSource
7.4
Paychex Flex
8.3
Job Requisition Management
ADP TotalSource
6.0
Paychex Flex
8.4
Company Website Posting
ADP TotalSource
8.0
Paychex Flex
8.4
Publish to Social Media
ADP TotalSource
7.0
Paychex Flex
8.4
Job Search Site Posting
ADP TotalSource
9.0
Paychex Flex
8.4
Duplicate Candidate Prevention
ADP TotalSource
6.0
Paychex Flex
8.0
Applicant Tracking
ADP TotalSource
7.0
Paychex Flex
8.4
Notifications and Alerts
ADP TotalSource
9.0
Paychex Flex
8.4

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • As a user, and not an HR professional, I can't speak to what it did well. I do know that our HR team (and company as a whole) was not pleased with it as a whole since we are jumping ship
  • Check stubs were easy to locate (and print, if you fancy that)
  • Tax documents were on the main page, which worked out well for those of us who needed to find it again easily
Ricky Small profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • The only con I've encountered is learning the new location of certain items.
Rhonda Rader profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Paychex Flex8.8
Based on 3 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader profile photo

Usability

No score
No answers yet
No answers on this topic
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
I find it easier to find what I'm looking for in Paychex Flex (better user interface).
Rhonda Rader profile photo

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • It has made things easier for me since I wear a lot of hats.
  • It is a great outside resource for employees.
  • It can be hard to get employees to initially sign up!
Daniel Miles profile photo

Screenshots

ADP TotalSource

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details