What users are saying about

ADP Workforce Now

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484 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
12 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

It's the most efficient payroll software I've ever used
Dixon Pettengill profile photo

Deltek Talent Management

If you have ATS needs that are more robust than one or two locations and one or two users, then it is a decent option. They were recently bought by Deltek, and they are working hard to improve the support side of things, which is currently severely lacking. Would also recommend more for an American company than a Canadian one (W2s are built in, cross posting partners are mostly American, etc.).
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Deltek Talent Management
Employee demographic data
ADP Workforce Now
8.1
Deltek Talent Management
Employment history
ADP Workforce Now
8.1
Deltek Talent Management
Job profiles and administration
ADP Workforce Now
7.7
Deltek Talent Management
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Deltek Talent Management
Organizational charting
ADP Workforce Now
6.7
Deltek Talent Management
Organization and location management
ADP Workforce Now
7.4
Deltek Talent Management
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Deltek Talent Management

Payroll Management

ADP Workforce Now
8.1
Deltek Talent Management
Pay calculation
ADP Workforce Now
8.7
Deltek Talent Management
Support for external payroll vendors
ADP Workforce Now
7.5
Deltek Talent Management
Benefit plan administration
ADP Workforce Now
8.0
Deltek Talent Management
Direct deposit files
ADP Workforce Now
8.6
Deltek Talent Management
Salary revision and increment management
ADP Workforce Now
7.8
Deltek Talent Management
Reimbursement management
ADP Workforce Now
7.8
Deltek Talent Management

Leave and Attendance Management

ADP Workforce Now
8.1
Deltek Talent Management
Approval workflow
ADP Workforce Now
8.1
Deltek Talent Management
Balance details
ADP Workforce Now
8.1
Deltek Talent Management
Annual carry-forward and encashment
ADP Workforce Now
8.1
Deltek Talent Management

Employee Self Service

ADP Workforce Now
8.2
Deltek Talent Management
View and generate pay and benefit information
ADP Workforce Now
8.7
Deltek Talent Management
Update personal information
ADP Workforce Now
8.7
Deltek Talent Management
View company policy documentation
ADP Workforce Now
8.5
Deltek Talent Management
Employee recognition
ADP Workforce Now
7.6
Deltek Talent Management
View job history
ADP Workforce Now
7.6
Deltek Talent Management

Asset Management

ADP Workforce Now
6.0
Deltek Talent Management
Tracking of all physical assets
ADP Workforce Now
6.0
Deltek Talent Management

HR Reporting

ADP Workforce Now
7.0
Deltek Talent Management
Report builder
ADP Workforce Now
7.1
Deltek Talent Management
Pre-built reports
ADP Workforce Now
7.0
Deltek Talent Management
Ability to combine HR data with external data
ADP Workforce Now
7.0
Deltek Talent Management

Onboarding

ADP Workforce Now
5.5
Deltek Talent Management
2.7
New hire portal
ADP Workforce Now
6.1
Deltek Talent Management
2.8
Manager tracking tools
ADP Workforce Now
4.8
Deltek Talent Management
4.3
Compliance tracking and reporting
ADP Workforce Now
Deltek Talent Management
1.0

Performance and Goals

ADP Workforce Now
7.7
Deltek Talent Management
6.0
Corporate goal setting
ADP Workforce Now
7.6
Deltek Talent Management
5.0
Individual goal setting
ADP Workforce Now
7.8
Deltek Talent Management
7.0
Line-of sight-visibility
ADP Workforce Now
7.6
Deltek Talent Management
6.0
Performance tracking
ADP Workforce Now
7.9
Deltek Talent Management
5.0
Subordinate goal setting
ADP Workforce Now
Deltek Talent Management
7.0

Performance Management

ADP Workforce Now
7.4
Deltek Talent Management
5.7
Performance plans
ADP Workforce Now
7.6
Deltek Talent Management
Performance improvement plans
ADP Workforce Now
7.4
Deltek Talent Management
Review status tracking
ADP Workforce Now
7.6
Deltek Talent Management
7.0
Review reminders
ADP Workforce Now
7.3
Deltek Talent Management
6.0
Multiple review frequency
ADP Workforce Now
7.2
Deltek Talent Management
6.0
Plan weighting
ADP Workforce Now
Deltek Talent Management
4.0
Rater nomination workflow
ADP Workforce Now
Deltek Talent Management
7.0
Workflow restrictions
ADP Workforce Now
Deltek Talent Management
5.0
Reporting
ADP Workforce Now
Deltek Talent Management
5.0

Succession Planning

ADP Workforce Now
6.0
Deltek Talent Management
5.0
Create succession plans/pools
ADP Workforce Now
5.8
Deltek Talent Management
Candidate ranking
ADP Workforce Now
5.8
Deltek Talent Management
Candidate search
ADP Workforce Now
6.3
Deltek Talent Management
5.0
Candidate development
ADP Workforce Now
6.2
Deltek Talent Management

Recruiting / ATS

ADP Workforce Now
6.6
Deltek Talent Management
5.6
Job Requisition Management
ADP Workforce Now
7.9
Deltek Talent Management
6.3
Company Website Posting
ADP Workforce Now
7.5
Deltek Talent Management
6.7
Publish to Social Media
ADP Workforce Now
7.3
Deltek Talent Management
7.2
Job Search Site Posting
ADP Workforce Now
6.6
Deltek Talent Management
5.3
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Deltek Talent Management
8.0
Applicant Tracking
ADP Workforce Now
7.2
Deltek Talent Management
6.3
Notifications and Alerts
ADP Workforce Now
7.5
Deltek Talent Management
4.3
Customized Application Form
ADP Workforce Now
Deltek Talent Management
5.3
Resume Management
ADP Workforce Now
Deltek Talent Management
5.8
Candidate Search
ADP Workforce Now
Deltek Talent Management
4.3
Collaboration
ADP Workforce Now
Deltek Talent Management
4.7
Task Creation and Delegation
ADP Workforce Now
Deltek Talent Management
2.7
Email Templates
ADP Workforce Now
Deltek Talent Management
6.2
User Permissions
ADP Workforce Now
Deltek Talent Management
7.2
Reporting
ADP Workforce Now
Deltek Talent Management
4.2

Pros

  • Tax service outsourcing works as expected, is fast and accurate, and helps us limit our liability.
  • Benefits enrollments (typically) run smoothly through self-service.
Christopher Carey, HRIP profile photo
  • Does what it says it can do. There are several systems out there that claim they can do something, but they either can't or they don't address it well.
  • Support Services from the providers of HRSmart (Monster).
  • Partnership with Monster has provided access to their database and resources.
No photo available

Cons

  • I would have liked to see some more flexibility in the reporting tool.
  • I really wanted to see more data/employees on a single page than the limited view (I think 15 or 20 in the version I was using). There was no ability to scale the window to allow me to see more than those few candidates at a time
  • I would love for them to include a simple click on the payroll roll up side for me to easily see YTD totals rather than have to go in and select each individual check to include in the roll up.
Mark Michaels, PHR profile photo
  • Consultative support - it doesn't exist!
  • Timely response to service requests (some requests have taken MONTHS to get resolved).
  • More robust reporting.
  • More transparency with system upgrades without blaming the client for making changes to the back-end when the upgrade has adversely altered the current functionality.
Harry Florio, Jr. profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR profile photo
Deltek Talent Management8.1
Based on 4 answers
I tend to stick with what works.
Scott Olsen profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
Deltek Talent Management4.0
Based on 1 answer
HRSmart is a basic, antiquated ATS that does not meet current challenges organizations face. Reporting and analytics is basic.
Harry Florio, Jr. profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I did not specifically select ADP WFN. I was cautiously optimistic when it was identified as the tool the organization was going to move forward with. I've previously used Oracle's HRIS and found it to be non-intuitive, overly complex and cumbersome. I was thrilled at how easy ADP WFN was to quickly learn and immediately put into practice
Mark Michaels, PHR profile photo
Bottom line is thIs: HR Smart offered a solution that did exactly what I needed. No other vendor even came close. The others thought, wrongly, that more=better.
Scott Olsen profile photo

Return on Investment

  • By switching from ADP WFN to a smaller payroll provider (with the same capabilities as we were using with ADP), we saved 40%.
Sarah Frindt profile photo
  • Absolutely improved our candidate managemenr capability. Before we simply had three piles of resumes on our desk for each position (yes, no, and not yet reviewed). HRSmart changed all of that.
  • Our cost per hire was positively affected. We were hiring at a high volume and this soltion facilitated us doing that very efficiently.
  • Our ability to share candidates across open positions turned out to be a huge plus.
  • Not having to copy or scan resumes and send them via interoffice mail was HUGE in terms of efficiency gain.
  • HRSmart made it easier for candidates to apply for openings and that increased our applicant flow for open/posted positions. This translates into better hires in the end.
Scott Olsen profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Deltek Talent Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details