ADP Workforce Now vs Deltek Talent Management

• Tax service outsourcing works as expected, is fast and accurate, and helps us limit our liability.
• Benefits enrollments (typically) run smoothly through self-service.

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• Does what it says it can do. There are several systems out there that claim they can do something, but they either can't or they don't address it well.
• Support Services from the providers of HRSmart (Monster).
• Partnership with Monster has provided access to their database and resources.

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• I would have liked to see some more flexibility in the reporting tool.
• I really wanted to see more data/employees on a single page than the limited view (I think 15 or 20 in the version I was using). There was no ability to scale the window to allow me to see more than those few candidates at a time
• I would love for them to include a simple click on the payroll roll up side for me to easily see YTD totals rather than have to go in and select each individual check to include in the roll up.

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• Consultative support - it doesn't exist!
• Timely response to service requests (some requests have taken MONTHS to get resolved).
• More robust reporting.
• More transparency with system upgrades without blaming the client for making changes to the back-end when the upgrade has adversely altered the current functionality.

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• By switching from ADP WFN to a smaller payroll provider (with the same capabilities as we were using with ADP), we saved 40%.

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• Absolutely improved our candidate managemenr capability. Before we simply had three piles of resumes on our desk for each position (yes, no, and not yet reviewed). HRSmart changed all of that.
• Our cost per hire was positively affected. We were hiring at a high volume and this soltion facilitated us doing that very efficiently.
• Our ability to share candidates across open positions turned out to be a huge plus.
• Not having to copy or scan resumes and send them via interoffice mail was HUGE in terms of efficiency gain.
• HRSmart made it easier for candidates to apply for openings and that increased our applicant flow for open/posted positions. This translates into better hires in the end.

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