Allego Sales Enablement Platform vs. Chorus by ZoomInfo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Allego Sales Enablement Platform
Score 7.3 out of 10
N/A
Allego, headquartered in Waltham, provides sales enablement with a rep-centric platform designed to ensure that sellers have the skills, knowledge, and content they need to optimize team success in a virtual world. In place of traditional training and content enablement tactics, Allego aims to empower reps with the activated content they need to close deals faster, and the personalized coaching and learning they require for continuous improvement.N/A
Chorus by ZoomInfo
Score 8.1 out of 10
N/A
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A
Pricing
Allego Sales Enablement PlatformChorus by ZoomInfo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Allego Sales Enablement PlatformChorus by ZoomInfo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Allego Sales Enablement PlatformChorus by ZoomInfo
Considered Both Products
Allego Sales Enablement Platform
Chose Allego Sales Enablement Platform
We chose to replace Google Drive with Allego because of Allego's custom tagging system, ensuring content is far more findable and thus gets used more.
Chorus by ZoomInfo

No answer on this topic

Top Pros
Top Cons
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User Ratings
Allego Sales Enablement PlatformChorus by ZoomInfo
Likelihood to Recommend
8.3
(22 ratings)
8.7
(264 ratings)
Likelihood to Renew
8.9
(4 ratings)
6.1
(4 ratings)
Usability
-
(0 ratings)
5.6
(6 ratings)
Support Rating
9.1
(2 ratings)
8.2
(3 ratings)
Implementation Rating
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
6.8
(3 ratings)
User Testimonials
Allego Sales Enablement PlatformChorus by ZoomInfo
Likelihood to Recommend
Allego
As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.
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ZoomInfo
Chorus is well-suited for sales meetings and internal team meetings. It’s a good tool for capturing and analyzing conversations with prospects, making it easier to identify key insights and trends that can help close deals faster. It’s not the best tool for analyzing conversational data insights.
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Pros
Allego
  • Allows us to quickly and easily capture and share information with sales teams who are on the go
  • Provides an archive of content where users can go back and review and can be used for ongoing training
  • The customer success team is very helpful in supporting our initiatives and giving us best practices
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ZoomInfo
  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
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Cons
Allego
  • We have yet to discover something about the system we don't like.
  • If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed.
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ZoomInfo
  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
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Likelihood to Renew
Allego
We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.
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ZoomInfo
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
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Usability
Allego
No answers on this topic
ZoomInfo
This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
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Support Rating
Allego
Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have
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ZoomInfo
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
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Implementation Rating
Allego
No answers on this topic
ZoomInfo
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
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Alternatives Considered
Allego
I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both Gong and Litmos pretty well with a few differences. Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to Salesforce. But doesn't have the content storage or LMS capability. Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does
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ZoomInfo
I used Google Analytics with Primerica. I payed for it myself to see how my team I was managing was holding up to other teams in the region. Chorus works so much better and if it would have been in my capability to use chorus I would have
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Return on Investment
Allego
  • We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently.
  • We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
  • We use call coaching from the recorded calls to enable our team to improve further.
  • Data upload of the past customer records are very cumbersome.
  • UI is not in the same level as the market leaders like Salesforce etc,
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ZoomInfo
  • Reducing cost on training for sales persons.
  • As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
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ScreenShots

Chorus by ZoomInfo Screenshots

Screenshot of Deal and Account VisibilityScreenshot of Post-Meeting BriefScreenshot of Team Analytics