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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score7.3 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Pricing
    Amazon ChimeGoTo Meeting
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Offerings
    Pricing Offerings
    Amazon ChimeGoTo Meeting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*up to $15.00 per user per monthPricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    Amazon ChimeGoTo Meeting
    Considered Both Products
    Amazon AWS
    Chose Amazon Chime
    I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime …
    Incentivized
    Chose Amazon Chime
    All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features …
    Incentivized
    Chose Amazon Chime
    Amazon Chime product stacks up pretty much equal to the other pieces of software that we have used in the past. What drives the use of the software over the others is purely preference. My team has adapted to using this software, and now it has become what they would rather …
    Incentivized
    Chose Amazon Chime
    They are all good products, but here is why we switched:

    1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And …
    Incentivized
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    We switched to Amazon Chime, and we like it better, but the integrations are bad
    Incentivized
    Chose GoTo Meeting
    GoToMeeting is about as easy to use as Zoom and BlueJeans. It is comparable to Amazon Chime, but less integrated than Google Hangouts/Chat. Almost all these solutions include file sharing, screen sharing, chat, and polling. The most helpful features are dial-in numbers and …
    Incentivized
    Key User Insights
    Would buy again
    75%
    Would buy again
    15 Answers
    84%
    Would buy again
    260 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    92%
    Delivers good value for the price
    239 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    90%
    Happy with the feature set
    277 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    97%
    Implementation went as expected
    222 Answers
    Features
    Amazon ChimeGoTo Meeting
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and GoTo Meeting
    Feature
    Amazon Chime
    10.0
    26 Ratings
    23% above category average
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    High quality audio10.026 Ratings8.8406 Ratings
    High quality video10.026 Ratings8.7399 Ratings
    Low bandwidth requirements10.021 Ratings7.0374 Ratings
    Mobile support10.021 Ratings8.0321 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and GoTo Meeting
    Feature
    Amazon Chime
    9.2
    25 Ratings
    15% above category average
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Desktop sharing10.025 Ratings8.2397 Ratings
    Whiteboards8.311 Ratings8.1271 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and GoTo Meeting
    Feature
    Amazon Chime
    9.7
    25 Ratings
    17% above category average
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Calendar integration10.022 Ratings8.0354 Ratings
    Meeting initiation10.024 Ratings8.4385 Ratings
    Integrates with social media8.39 Ratings7.7197 Ratings
    Record meetings / events10.023 Ratings8.1361 Ratings
    Slideshows10.021 Ratings8.1311 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and GoTo Meeting
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Live chat10.022 Ratings8.3357 Ratings
    Audience polling10.010 Ratings8.1260 Ratings
    Q&A10.012 Ratings8.4284 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and GoTo Meeting
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    User authentication10.018 Ratings8.0329 Ratings
    Participant roles & permissions10.021 Ratings8.2353 Ratings
    Confidential attendee list10.016 Ratings8.2289 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and GoTo Meeting
    Feature
    Amazon Chime
    10.0
    1 Ratings
    31% above category average
    GoTo Meeting
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Best Alternatives
    Amazon ChimeGoTo Meeting
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon ChimeGoTo Meeting
    Likelihood to Recommend
    10.0
    (27 ratings)
    8.3
    (441 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (51 ratings)
    Usability
    -
    (0 ratings)
    4.9
    (35 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.8
    (9 ratings)
    7.6
    (52 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Amazon ChimeGoTo Meeting
    Likelihood to Recommend
    Amazon AWS
    Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
    • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
    • UI is clean and easy to navigate around Amazon Chime.
    • Ability to invite outside guests easily using Amazon Chime without any issues.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
    • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
    • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
    • No built-in screen sharing capabilities.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Usability
    Amazon AWS
    No answers on this topic
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Performance
    Amazon AWS
    No answers on this topic
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
    • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)