What users are saying about
27 Ratings
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Top Rated
1266 Ratings
27 Ratings
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Score 7.9 out of 100

GoToMeeting

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Top Rated
1266 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.1
GoToMeeting
7.8
High quality audio
Amazon Chime
8.4
GoToMeeting
8.4
High quality video
Amazon Chime
8.2
GoToMeeting
8.4
Low bandwidth requirements
Amazon Chime
7.2
GoToMeeting
7.1
Mobile support
Amazon Chime
8.5
GoToMeeting
7.5

Screen Sharing

Amazon Chime
8.0
GoToMeeting
8.3
Desktop sharing
Amazon Chime
8.5
GoToMeeting
8.9
Whiteboards
Amazon Chime
7.5
GoToMeeting
7.7

Online Meetings / Events

Amazon Chime
8.6
GoToMeeting
8.2
Calendar integration
Amazon Chime
8.6
GoToMeeting
8.5
Meeting initiation
Amazon Chime
8.4
GoToMeeting
8.4
Integrates with social media
Amazon Chime
8.4
GoToMeeting
7.6
Record meetings / events
Amazon Chime
8.7
GoToMeeting
8.2
Slideshows
Amazon Chime
8.7
GoToMeeting
8.2

Online Events Collaboration

Amazon Chime
7.4
GoToMeeting
8.2
Live chat
Amazon Chime
8.4
GoToMeeting
8.3
Audience polling
Amazon Chime
6.3
GoToMeeting
8.1
Q&A
Amazon Chime
7.4
GoToMeeting
8.2

Online Events Security

Amazon Chime
8.6
GoToMeeting
8.3
User authentication
Amazon Chime
9.0
GoToMeeting
8.2
Participant roles & permissions
Amazon Chime
8.3
GoToMeeting
8.3
Confidential attendee list
Amazon Chime
8.6
GoToMeeting
8.4

Pros

Amazon Chime

  • Amazon Chime has an easy to use interface that is not as clutter as some other conferencing apps.
  • Amazon Chime can integrate with different software such a Slack, which makes it easy to make to stay in one tool while I am working.
Keith Lillico, M.Ed, MBA | TrustRadius Reviewer

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.3
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.0
Based on 7 answers
I think Amazon Chime could offer more options in terms of chat, polling, etc. Those options could be available now but it is not easy to find. But overall for what we use it for it gets the job done.
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

They are all good products, but here is why we switched: 1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And then, the final straw, during someone in my offices' call, you heard the words "You must upgrade to continue to use the service" and it kept going in a loop. Ridiculous.Skype and GoTo I use when my clients want to use it. I just do not like them because you have to download software on both sides. Very annoying and can make people late for a meeting.
Anonymous | TrustRadius Reviewer

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Amazon Chime has a positive impact on our organization with respect to reaching out and getting supported by AWS staff and Web services technical personnel.
  • Amazon Chime currently does not cost us anything as our organization is a recipient of meeting requests more so then initiators. Given this, it is nice to be able to have access to a product as no cost.
  • One negative aspect to Amazon Chime, but it is not Amazon's fault is that our organization has so many options to conference as it is. Amazon Chime just dilutes the pool. Our organization is a believer in centralized IT and centralized solutions. Having another conferencing solution makes it difficult.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

GoToMeeting

  • Positive impact: higher participation in advisory board meetings - with increased attendance/participation from a very busy audience, this helps us accomplish our goals more so than strictly in-person attendance.
  • Positive impact: increased employee efficiency - employees/team members are able to effectively communicate and continue progress on team projects while remote/working from home, instead of having to reschedule due to conflcits.
Jodi Sassana | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
7.8
GoToMeeting
8.1

Likelihood to Renew

Amazon Chime
GoToMeeting
8.3

Usability

Amazon Chime
GoToMeeting
8.5

Support Rating

Amazon Chime
8.0
GoToMeeting
8.4

Online Training

Amazon Chime
GoToMeeting
7.3

Implementation Rating

Amazon Chime
GoToMeeting
10.0

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