What users are saying about

Amazon Chime

14 Ratings

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Top Rated
973 Ratings

Amazon Chime

14 Ratings
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Score 7 out of 101

GoToMeeting<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
973 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

GoToMeeting

GoToMeeting is well suited for medium to large institutions. The capability to have a large number of attendees to a meeting is ideal for this. It isn't as good for smaller groups where a video conference would be better for those individuals. Still, sharing screens and asking questions in the meeting is very good here.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.3
GoToMeeting
7.7
High quality audio
Amazon Chime
9.0
GoToMeeting
8.6
High quality video
Amazon Chime
8.7
GoToMeeting
8.6
Low bandwidth requirements
Amazon Chime
5.0
GoToMeeting
7.0
Mobile support
Amazon Chime
6.5
GoToMeeting
6.5

Screen Sharing

Amazon Chime
6.0
GoToMeeting
8.2
Desktop sharing
Amazon Chime
6.0
GoToMeeting
9.1
Whiteboards
Amazon Chime
GoToMeeting
7.2

Online Meetings / Events

Amazon Chime
7.7
GoToMeeting
8.5
Calendar integration
Amazon Chime
6.0
GoToMeeting
8.8
Meeting initiation
Amazon Chime
8.3
GoToMeeting
8.9
Record meetings / events
Amazon Chime
8.5
GoToMeeting
8.5
Slideshows
Amazon Chime
8.0
GoToMeeting
8.9
Integrates with social media
Amazon Chime
GoToMeeting
7.2

Online Events Collaboration

Amazon Chime
8.5
GoToMeeting
8.6
Live chat
Amazon Chime
9.0
GoToMeeting
8.9
Q&A
Amazon Chime
8.0
GoToMeeting
8.3
Audience polling
Amazon Chime
GoToMeeting
8.7

Online Events Security

Amazon Chime
9.0
GoToMeeting
8.8
Participant roles & permissions
Amazon Chime
9.0
GoToMeeting
8.4
User authentication
Amazon Chime
GoToMeeting
8.5
Confidential attendee list
Amazon Chime
GoToMeeting
9.4

Pros

  • One of the few things that Amazon Chime does well is scheduling calls with Gmail. It's pretty easy to do.
  • Another thing Amazon Chime does will is basic functions like muting and unmuting the mic and screensharing.
Shane Finnegan profile photo
  • GoToMeeting is great at getting users to install it who would otherwise have issues with new software
  • The screen sharing works better than most of the competition
  • Meetings with large numbers of users are still very easy to run and work well
No photo available

Cons

  • Amazon Chime can be invasive as it pops up on your computer one minute or so before your meeting time.
  • Screen sharing - this isn't a real con as the screen sharing is great, it's at times just really small and hard to view when there are a handful of people on the call.
  • Log in - this can sometimes be a challenge but [it's] not too bad.
Perry Hahn profile photo
  • GoToMeeting does not identify attendees who only use the dial-in feature - making it difficult for the moderator to capture attendance for those who did not join the web portion of the presentation. Risks security issues.
  • Moderators have to log into web portion of GoToMeeting in order to access/set up conference line, making it inconvenient when on the road.
  • The audio portion of the presentations has a tendency to disconnect while recording presentations - most times users do not notice and are able to still access the presentation hassle free after the fact via the recording, however, it raises red flags for moderators while recording/facilitating the event.
Jodi Sassana profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
GoToMeeting10.0
Based on 31 answers
It is not my decision to make in our company, but I am pretty sure we will continue using this tool as it has proved its value for us and does help a lot in terms of inner and outer meetings that we are having plenty of
Ausrine Pasakarnyte profile photo

Usability

No score
No answers yet
No answers on this topic
GoToMeeting9.0
Based on 3 answers
GTM is simple to set up and use. Rarely do our clients have issues joining a meeting.
Zack Parnell profile photo

Alternatives Considered

Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all.
Perry Hahn profile photo
We used WebEx a few years ago but it was not as reliable. However, it was a few years ago so cannot compare to the current edition.We've also used Skype but the screen sharing is not as reliable and having multiple participants in the meeting is not as easy as GoToMeeting to manage.
No photo available

Return on Investment

  • Positive - easy communication with the chat room feature for all teams (15+) throughout our campus.
  • Positive - user-friendly and easy to navigate so we weren't hindered with the transition.
  • Positive - Amazon Chime allows you to call in via the phone if a computer is not available. We are always on the go and phones are all that are available.
Perry Hahn profile photo
  • It saves travel costs.
  • Cheaper options are available but it is reliable and we have few issues.
No photo available

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoToMeeting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details