What users are saying about
21 Ratings
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Top Rated
1180 Ratings
21 Ratings
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Score 7.3 out of 101

GoToMeeting

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1180 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

GoToMeeting

GTM is excellent for meetings or webinars that encompass large groups of people. Registration is easy and provides calendar reminders to participants. When considering this product, I recommend that you determine how often you host conference (audio or video) calls and other online events. If it is very infrequent, this may not be the product for you. Being able to pre-schedule meetings and sending out reminders were critical for our organization
Zack Parnell profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
GoToMeeting
7.9
High quality audio
Amazon Chime
8.4
GoToMeeting
8.4
High quality video
Amazon Chime
8.2
GoToMeeting
8.4
Low bandwidth requirements
Amazon Chime
7.7
GoToMeeting
7.3
Mobile support
Amazon Chime
7.8
GoToMeeting
7.5

Screen Sharing

Amazon Chime
7.8
GoToMeeting
8.4
Desktop sharing
Amazon Chime
8.1
GoToMeeting
9.0
Whiteboards
Amazon Chime
7.5
GoToMeeting
7.8

Online Meetings / Events

Amazon Chime
7.8
GoToMeeting
8.3
Calendar integration
Amazon Chime
7.3
GoToMeeting
8.7
Meeting initiation
Amazon Chime
8.1
GoToMeeting
8.3
Integrates with social media
Amazon Chime
7.7
GoToMeeting
7.6
Record meetings / events
Amazon Chime
8.1
GoToMeeting
8.4
Slideshows
Amazon Chime
7.6
GoToMeeting
8.4

Online Events Collaboration

Amazon Chime
7.4
GoToMeeting
8.2
Live chat
Amazon Chime
8.4
GoToMeeting
8.2
Audience polling
Amazon Chime
6.5
GoToMeeting
8.1
Q&A
Amazon Chime
7.2
GoToMeeting
8.2

Online Events Security

Amazon Chime
8.3
GoToMeeting
8.5
User authentication
Amazon Chime
8.4
GoToMeeting
8.3
Participant roles & permissions
Amazon Chime
8.3
GoToMeeting
8.4
Confidential attendee list
Amazon Chime
8.2
GoToMeeting
8.9

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

GoToMeeting

  • GoToMeeting helps conduct meetings for remote participants to join in the presentation from their own office.
  • GoToMeeting records presentations visual and audio portions for later reference for those unable to attend.
  • GoToMeeting is fairly intuitive, so users/participants who have never accessed the software are typically able to figure out how to access the meeting without any instructions or prep work.
Jodi Sassana profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

GoToMeeting

  • It's just clunky. I find we spend more time making sure everything is set up okay at the beginning of each meeting than with other vendors.
  • Swapping presenter rights is a pain! Wish we could just share the screen in our meetings--maybe this is a setting we have to change on our end.
  • Finding the right way to do audio. When we are in conference meetings with a few of us in person, and a few others joining remotely, we always seem to spend a few minutes figuring out who to mute, who not to mute, etc. before the meeting gets started. Often times, we just end up muting everyone and calling the remote teammates with our cell phone on speaker.
Parker O'Very profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.3
Based on 34 answers
It is not my decision to make in our company, but I am pretty sure we will continue using this tool as it has proved its value for us and does help a lot in terms of inner and outer meetings that we are having plenty of
Ausrine Pasakarnyte profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.5
Based on 25 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell profile photo

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

GoToMeeting

GoToMeeting 8.3
Based on 43 answers
Support for GoToMeeting is not great, I remember we had some connection issues and the team was not able to help much. I was not a part of the implementation so don't remember what exactly happened, but later our own teams fixed the setup with trial and error. So overall, the support part is not that impressive. Still, I will rate the product support 6 out of 10.
Sohaib Ahmed Khattak - PCI QIR profile photo

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

GoToMeeting

In my opinion, GoToMeeting is much more stable than Skype for Business tool, with greater audio and video quality. Also the screen sharing feature behaves better than in Skype. When compared to Cisco Webex Meeting, there is no so much difference, but some features are a little bit better. Of course it can still be improved.
João Almeida profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

GoToMeeting

  • GoToMeeting has become an added expense for my organization, as other Google products have just packaged their solutions as part of our enterprise solution.
  • A sound web conferencing tool is crucial for client and remote staff communications, though, so if you don't have one it is a good investment.
Nate Casimiro profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMeeting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.3
GoToMeeting
8.1

Likelihood to Renew

Amazon Chime
GoToMeeting
8.3

Usability

Amazon Chime
GoToMeeting
8.5

Support

Amazon Chime
7.7
GoToMeeting
8.3

Online Training

Amazon Chime
GoToMeeting
7.3

Implementation

Amazon Chime
GoToMeeting
10.0

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