Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.1 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Webex Meetings
Score 8.3 out of 10
N/A
Webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.
$12
per month
Pricing
Amazon ChimeWebex Meetings
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Basic
$0.00
user/month
Meet Plan
$13.50
user/month
Call Plan
$17.00
user/month
Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Amazon ChimeWebex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details*up to $15.00 per user per monthPricing available by monthly or annual subscription, with discounts available for annual commitments.
More Pricing Information
Community Pulse
Amazon ChimeWebex Meetings
Considered Both Products
Amazon Chime
Chose Amazon Chime
Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some …
Chose Amazon Chime
Users have a level of familarity with other market leading collaboration products.

However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the …
Chose Amazon Chime
AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. …
Webex Meetings
Chose Webex Meetings
Webex Meetings is the only platform that extends its services and enriches its value by building its own devices that are available to consumers. This allows Webex Meetings to leverage security that spans the entirety of the join process. Webex Meetings can push updates to …
Chose Webex Meetings
Cisco Webex Meetings is by far the front runner when compared to the products above in cost, ease of use, and quality of experience for our end-users. Cisco Webex Meetings' intuitive client and web interface make it easy for users who have never used it to come up to speed with …
Top Pros
Top Cons
Features
Amazon ChimeWebex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
7.8
25 Ratings
2% below category average
Webex Meetings
8.4
670 Ratings
5% above category average
High quality audio8.525 Ratings8.9668 Ratings
High quality video7.625 Ratings8.7660 Ratings
Low bandwidth requirements7.120 Ratings7.6634 Ratings
Mobile support8.020 Ratings8.4603 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
8.3
24 Ratings
3% above category average
Webex Meetings
8.7
662 Ratings
7% above category average
Desktop sharing8.124 Ratings8.9660 Ratings
Whiteboards8.411 Ratings8.5572 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
8.0
24 Ratings
2% below category average
Webex Meetings
8.6
668 Ratings
5% above category average
Calendar integration7.821 Ratings8.6632 Ratings
Meeting initiation8.123 Ratings8.7661 Ratings
Integrates with social media8.49 Ratings8.1248 Ratings
Record meetings / events8.022 Ratings8.8630 Ratings
Slideshows7.520 Ratings8.8574 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
8.0
21 Ratings
5% below category average
Webex Meetings
8.5
640 Ratings
1% above category average
Live chat8.121 Ratings8.7625 Ratings
Audience polling7.89 Ratings8.5551 Ratings
Q&A8.111 Ratings8.5555 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
8.7
21 Ratings
4% above category average
Webex Meetings
8.7
631 Ratings
4% above category average
User authentication8.717 Ratings8.8591 Ratings
Participant roles & permissions8.620 Ratings8.8616 Ratings
Confidential attendee list8.715 Ratings8.6339 Ratings
Best Alternatives
Amazon ChimeWebex Meetings
Small Businesses
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Score 9.4 out of 10
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Score 9.4 out of 10
Medium-sized Companies
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
Enterprises
Webex App
Webex App
Score 8.5 out of 10
Webex App
Webex App
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeWebex Meetings
Likelihood to Recommend
7.4
(26 ratings)
8.7
(675 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(42 ratings)
Usability
-
(0 ratings)
8.6
(99 ratings)
Availability
-
(0 ratings)
9.0
(451 ratings)
Performance
-
(0 ratings)
8.6
(426 ratings)
Support Rating
8.7
(16 ratings)
8.0
(148 ratings)
In-Person Training
-
(0 ratings)
8.6
(2 ratings)
Online Training
-
(0 ratings)
7.8
(2 ratings)
Implementation Rating
-
(0 ratings)
9.2
(19 ratings)
Configurability
-
(0 ratings)
9.0
(6 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
8.6
(5 ratings)
Product Scalability
-
(0 ratings)
8.9
(421 ratings)
Professional Services
-
(0 ratings)
9.0
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(7 ratings)
User Testimonials
Amazon ChimeWebex Meetings
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
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Cisco
Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
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Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
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Cisco
  • On boarding process is so strong and the application itself is easy to use.
  • The camera on or off function works great and I find it very easy to mute and unmute myself so calls are quiet when needed.
  • I like the fact that it connects easily and over different time zones and I can add as many people as I can to the meeting as possible at one time without breaking up.
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Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Cisco
  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Usability
Amazon AWS
No answers on this topic
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Amazon AWS
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Amazon AWS
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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Implementation Rating
Amazon AWS
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model
Amazon AWS
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Amazon AWS
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Amazon AWS
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots