What users are saying about
16 Ratings

Webex Meetings

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Top Rated
667 Ratings
16 Ratings
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Score 7 out of 101

Webex Meetings

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Top Rated
667 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Webex Meetings

WebEx is great for small or large companies. Definitely fantastic for global companies which allow employees from across the globe to dial in and communicate easily by phone or web meeting. I would highly recommend this product. It’s user-friendly for the staff and easy for new clients to log in as a first time user. I haven’t had any issues thus far.
Samantha McMahon profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.9
Webex Meetings
7.7
High quality audio
Amazon Chime
8.7
Webex Meetings
8.4
High quality video
Amazon Chime
8.5
Webex Meetings
8.2
Low bandwidth requirements
Amazon Chime
6.8
Webex Meetings
6.2
Mobile support
Amazon Chime
7.6
Webex Meetings
7.9

Screen Sharing

Amazon Chime
7.6
Webex Meetings
8.3
Desktop sharing
Amazon Chime
7.6
Webex Meetings
8.7
Whiteboards
Amazon Chime
7.5
Webex Meetings
7.9

Online Meetings / Events

Amazon Chime
7.6
Webex Meetings
7.9
Calendar integration
Amazon Chime
6.8
Webex Meetings
8.0
Meeting initiation
Amazon Chime
7.8
Webex Meetings
8.2
Integrates with social media
Amazon Chime
7.5
Webex Meetings
6.8
Record meetings / events
Amazon Chime
8.0
Webex Meetings
8.2
Slideshows
Amazon Chime
7.7
Webex Meetings
8.5

Online Events Collaboration

Amazon Chime
7.2
Webex Meetings
8.2
Live chat
Amazon Chime
8.0
Webex Meetings
8.2
Audience polling
Amazon Chime
6.5
Webex Meetings
8.2
Q&A
Amazon Chime
7.0
Webex Meetings
8.1

Online Events Security

Amazon Chime
7.2
Webex Meetings
8.0
User authentication
Amazon Chime
7.5
Webex Meetings
8.1
Participant roles & permissions
Amazon Chime
7.7
Webex Meetings
7.6
Confidential attendee list
Amazon Chime
6.5
Webex Meetings
8.1

Pros

  • The one thing Amazon Chime has going for it is it is backed by its top tier web services platform. Amazon Chime may not have the market share yet, but it has the visibility and commitment from its development teams to be a mainstay in conferencing for the foreseeable future.
  • Amazon Chime offered a very easy to use interface that is friendly not only through the desktop application but the web and mobile interfaces.
  • Amazon Chime offers a variety of ways to allow first-time users to join meetings. Either through standard invites and meeting ID's etc. It is easy to get new people, customers or first time/one time users involved, collaborating and contributing.
Jesse Bickel, MS - PMP profile photo
  • The calendar on the platform provides a good visual as to when meetings are scheduled. It helps when we are scheduling new meetings to be able to easily see when meetings are already scheduled to start and end, so we can avoid double-booking.
  • There are many features within the application, including the ability to share and upload files to present, a feature we used often. It's helpful when trying to explain projects and complex ideas to clients to have something visual to show them.
  • There are many options in terms of package and prices, and in certain cases we can work with an account manager to customize the service(s) we need as an organization. What we had and were paying wasn't something that was shown on the website, which was both a pro and a con because it did get a bit confusing.
No photo available

Cons

  • Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
  • It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
  • Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
Jesse Bickel, MS - PMP profile photo
  • I don’t know if this is user error but we have issues at times with giving control of a computer to another participant during a Meeting Center session.
  • I would like to have more control over the video, specifically being able to make the video camera the source that is shared with others in a full-screen mode.
  • As the administrator, I would like to be able to have more branding control.
Randy Palmer profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Webex Meetings8.9
Based on 6 answers
We have yet to find a better solution.
No photo available

Usability

No score
No answers yet
No answers on this topic
Webex Meetings9.5
Based on 6 answers
There are some user experience issues that could be cleared up. Just the ease of use and ease of finding navigational or extra features can be tricky and not intuitive
No photo available

Support

No score
No answers yet
No answers on this topic
Webex Meetings10.0
Based on 4 answers
It’s great because I’ve never needed to contact the support center for any issues.
Samantha McMahon profile photo

Implementation

No score
No answers yet
No answers on this topic
Webex Meetings9.0
Based on 1 answer
I did not implement it, only used it, so I can't really comment on how it was implemented.
Andy Salo profile photo

Alternatives Considered

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo
Microsoft isn’t trying to make S4B better because of other business plans. We were using it (and still do) because it is free with our Office 365 account. It’s a case of you get what you pay for.
Randy Palmer profile photo

Return on Investment

  • Amazon Chime has a positive impact on our organization with respect to reaching out and getting supported by AWS staff and Web services technical personnel.
  • Amazon Chime currently does not cost us anything as our organization is a recipient of meeting requests more so then initiators. Given this, it is nice to be able to have access to a product as no cost.
  • One negative aspect to Amazon Chime, but it is not Amazon's fault is that our organization has so many options to conference as it is. Amazon Chime just dilutes the pool. Our organization is a believer in centralized IT and centralized solutions. Having another conferencing solution makes it difficult.
Jesse Bickel, MS - PMP profile photo
  • Efficient meetings
  • Easy to access
  • Allows multitasking
Raymond Tran profile photo

Pricing Details

Amazon Chime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webex Meetings

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details