What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
806 Ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Webex Meetings

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
806 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Webex Meetings

Webex works just like any other web meeting tool. It has an app, a desktop app, and a web version. At this point, I would be unlikely to recommend it because of its specificity to the business world (as opposed to something like Zoom, BlueJeans, etc...) and the requirement for a corporate licensing model that doesn't exactly make the juice worth the squeeze for a product that really doesn't differentiate itself on an enterprise level as anything uniquely special amongst its peers.
Chris Carpenter profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Webex Meetings
8.0
High quality audio
Amazon Chime
8.4
Webex Meetings
8.1
High quality video
Amazon Chime
8.2
Webex Meetings
8.2
Low bandwidth requirements
Amazon Chime
7.5
Webex Meetings
7.4
Mobile support
Amazon Chime
8.1
Webex Meetings
8.2

Screen Sharing

Amazon Chime
7.8
Webex Meetings
8.4
Desktop sharing
Amazon Chime
8.1
Webex Meetings
8.7
Whiteboards
Amazon Chime
7.5
Webex Meetings
8.1

Online Meetings / Events

Amazon Chime
7.6
Webex Meetings
8.2
Calendar integration
Amazon Chime
7.1
Webex Meetings
8.5
Meeting initiation
Amazon Chime
8.0
Webex Meetings
8.4
Integrates with social media
Amazon Chime
7.5
Webex Meetings
7.3
Record meetings / events
Amazon Chime
8.0
Webex Meetings
8.2
Slideshows
Amazon Chime
7.5
Webex Meetings
8.4

Online Events Collaboration

Amazon Chime
7.2
Webex Meetings
8.1
Live chat
Amazon Chime
8.3
Webex Meetings
8.2
Audience polling
Amazon Chime
6.5
Webex Meetings
8.1
Q&A
Amazon Chime
6.9
Webex Meetings
8.0

Online Events Security

Amazon Chime
8.2
Webex Meetings
8.1
User authentication
Amazon Chime
8.3
Webex Meetings
8.0
Participant roles & permissions
Amazon Chime
8.3
Webex Meetings
8.2
Confidential attendee list
Amazon Chime
8.0
Webex Meetings
8.0

Pros

Amazon Chime

  • Very simple custom URL for easy sharing. No long dial in, participant codes, international numbers.
  • No software to download for either party, probably the best reason to switch. People hate when you invite them to a meeting and then you first have to download the software. Many companies block their employees from downloading outside software.
  • Manage Team. It is very easy to manage the users on your account, add, delete. This is a huge time saver.
No photo available

Webex Meetings

  • WebEx Meetings enables large and small audience meetings. It is very scalable. It can be an interactive meeting with 3-5 attendees or a webinar with over 100.
  • The host can configure a ton of options for the meeting so that it can run smoothly. i.e. mute all attendees, allow/disable screen sharing, or grant access to specific features to attendees.
  • The integration with Microsoft Office, especially Outlook, is very useful. If the tools are installed, a Webex meeting can be created and added to a scheduled meeting easily at the same time as scheduling the meeting. Requested attendees will automatically have the meeting link in the invite.
  • Usually, attendees do not need prior set up to join the meetings.
Cordell Yin profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Webex Meetings

  • I don’t remember seeing a recording option. There may have been one but I don’t recall. If it’s not available, I would like to see this as an option.
  • Ability to invite more attendees to the web meetings. Some competitors have higher availability of attendees available.
  • Sound quality is always key. I think it’s pretty good now but there is always improvements to sound quality and optimized speeds as well.
Samantha McMahon profile photo

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 1.0
Based on 7 answers
I am not the decision maker for technology, but I don't see us changing as the entire organization uses it.
Chris Rowan profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 6.2
Based on 17 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger profile photo

Support

Amazon Chime

Amazon Chime 7.0
Based on 2 answers
I've only needed to contact support once and they were able to get right to the point and answer the questions that I had perfectly
Melinda Saternis profile photo

Webex Meetings

Webex Meetings 7.4
Based on 28 answers
I don't know exactly how to reach support. The few times I've had issues with WebEx, I figured things out myself or called someone from our technical team to help me navigate my issue. I've only encountered issues with WebEx when there were more than 3 users on a WebEx call
Chantal Matthews, MSEd, CHES®, CHWC profile photo

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 2.0
Based on 2 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter profile photo

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Webex Meetings

The user interface (UI) is very impressive, though many a times non technical staff member has questions or issues which are resolved by IT admins, but in general the UI does provide a good impression to users who start using the product. Most features are clearly highlighted on the interface. File sharing, meeting recording and attachments are one of the best features this product provides which comes extremely handy in most situations. Meetings are not just about people talking, these days one single meeting comprises of scenarios where documents are required to be looked into there and then and comments required to be made right away. People are anxious to share their desktop screens as well simultaneously make comments on it. Overall you see one meeting improves the productivity of any business set up be it small, medium or large. In an economy where businesses are trying to bucket the time of their resources I believe this product is an excellent fit as most importantly, it saves business hours.
Ratulsnigdha Saha profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Webex Meetings

  • We use online events to follow prospects along the buyer’s journey.
  • We can close the sale with online demonstrations.
  • We build powerful partnerships by sharing information online.
  • Business people today prefer meeting online over traveling to meetings.
  • It reduces travel expenses.
Jose Antonio Alvarez Cubero profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison