What users are saying about

Heap

18 Ratings

Amplitude Analytics

13 Ratings
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Score 8.8 out of 101

Heap

18 Ratings
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Score 7.2 out of 101

Add comparison

Likelihood to Recommend

Amplitude Analytics

Well suited to analyze data either to make better-informed marketing decisions in the future. It's also useful to get analytics reports and track statistics on a daily/weekly basis.
Gwen Rivet profile photo

Heap

Heap is still the best option for detailed data analysis for Optimizely tests that I've seen. Google Analytics integration is too much of a pain to set up and maintain. Even then, Heap beats that out in report generation ease
Jeff Blettner profile photo

Pros

  • Visualization
  • Ease of Use
  • Non-technical UI
  • Always releasing new features
  • Wide range of functionality
  • Great design!
Ted Bennett profile photo
  • Integrates seamlessly with Optimizely, meaning all tests are automatically tracked and accessible in report generation.
  • Automatically tracks all user behavior, so very little setup out of the box.
  • User interface is simple and easy to use, though their naming schemes can be confusing. But overall, I would say it's a low learning curve.
Jeff Blettner profile photo

Cons

  • Pricing tiers other than free
  • More easily shareable charts to members of our teams who don't have logins
  • Not much else, the product is very sweet!
Ted Bennett profile photo
  • Heap's pricing is not very transparent up front. Our plan required relatively low volume and the cost was more than reasonable, but with a large app or website, it's hard to know how Heap's costs will scale.
  • Depending on the needs of your business and the size of your team, Heap may not be the only analytics package you need. It can be coaxed into performing many of the features of a traditional analytics package, but people who wish to get up and running without any configuration might prefer a different tool.
  • Heap doesn't support native Android apps, so if this is a vital part of your business and you absolutely must have all data in one warehouse, you may have to choose another tool.
Josh Holloway profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Heap10.0
Based on 1 answer
We rely on Heap for essential data on website performance and how our website traffic contributes to revenue.
Kevin Thomson profile photo

Alternatives Considered

A lot of data can be tracked via manual tracking or linking to an excel sheet, but with such a huge amount of data, it is far easier to have all of it laid out in an easy to read format. The charts and graphs are easy to use and are really pretty user-friendly. The hardest part is in simply finding the event that you want to use.
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Jeff Blettner profile photo

Return on Investment

  • Positive: Quicker analysis of our important business funnels
  • Positive: Decreased time asking engineering to run reports
  • Positive: Easy collaboration and funnel development
Ted Bennett profile photo
  • It's allowed us to take a deeper look into our AB tests for our client and given us better insight into our results, thereby avoiding the costly mistake of mis-diagnosing the data and moving in the wrong direction.
Jeff Blettner profile photo

Pricing Details

Amplitude Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Heap

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details