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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.3 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    ISL Light

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $16.90

    per month (1 concurrent user)

    Pricing
    AnyDeskISL Light
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    Starter
    $16.90
    per month
    Standard
    $34.90
    per month
    Self-Hosted
    $44.90
    per month
    Premium
    $54.90
    per month
    Offerings
    Pricing Offerings
    AnyDeskISL Light
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
    More Pricing Information
    Community Pulse
    AnyDeskISL Light
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    ISL Online
    Chose ISL Light
    TeamViewer: ISL Light is cheaper.
    Microsoft Quick Support: ISL Light is much more comprehensive.
    AnyDesk: I have doubts about the product's security.
    Incentivized
    Chose ISL Light
    I've worked with TeamViewer and AnyDesk, but ISL Light is better! ISL Light is simply better and faster! But what I like most is its file transfer solution!
    Incentivized
    Chose ISL Light
    TeamViewer is too expensive and I don't like the unattended management. AnyDesk doesn't have the functions that I like most about ISL Light.

    TeamViewer es demasiado caro y no me gustó la gestión desatendida. AnyDesk no tiene las funciones que más me gustan de ISL Light.
    Incentivized
    Chose ISL Light
    ISL Light has support. At AnyDesk, I've paid for 6 years, but after four years, they wanted more money, as they had a new license with only one concurrent session. ISL Light has support, but AnyDesk Support almost does not exist. The ISL address book works fine, but AnyDesk has …
    Incentivized
    Chose ISL Light
    Much cheaper licence then TeamViewer and much more user friendly than UltraVNC for example. Better performance then AnyDesk or Chrome Remote Desktop. It has simple user interface which can be immediatly understood. But if you dig deeper you see there is in depth capabilites for …
    Incentivized
    Chose ISL Light
    ISL Light Online, unlike other solutions, is much more impactful in terms of security, and for other more compelling reasons.

    ISL Light Online a diferencia de otras soluciones es mucho mas impactante en cuanto a seguridad a diferencia de otras soluciones y por otras razones …
    Incentivized
    Chose ISL Light
    Better positioned in terms of cost and/or more efficient

    Mieux positionné en termes de coût ou/et plus efficace
    Incentivized
    Chose ISL Light
    more secure
    Incentivized
    Chose ISL Light
    Good feature support, on premise installation
    Incentivized
    Chose ISL Light
    it is easy to use for IT support and users
    Incentivized
    Chose ISL Light
    Support is always quick and responsive, although I only had to contact support for license renewals over the past few years, so in essence, once a year. We made use of ISL Online at other companies too, at that time there was no real contender in the market according to my …
    Incentivized
    Chose ISL Light
    ISL Light, although paid software, is much easier to use than all the above programs, because they have not only ads, but also other, never-to-be-added "spam". This program is suitable for almost all devices, from Windows to Android or iOS. It does not have any ads. It does not …
    Incentivized
    Chose ISL Light
    ISL Light is easy to use and covers all our permanant access devices but is also easy to manage our ad-hoc clients, the only negative over some is you can't automate remote tasks
    Incentivized
    Chose ISL Light
    each of these solutions mised some functionailty that was included in ISL Light, and they were all more expensive.
    Incentivized
    Chose ISL Light
    Multi-monitor handling is super easy with ISL Light. The licensing model of ISL Light's self-hosted version is unbeatable. Great technical support, which often used before I purchased. The unbelievable price increase during and after the covid time of remote tools, has ended, …
    Incentivized
    Chose ISL Light
    More user-friendly. More affordable. A Slovenian product (which means it supports the Slovene language). User support is very satisfactory and responsive. Simple installation and does not require additional knowledge from colleagues.
    Incentivized
    Chose ISL Light
    Beat them all
    Incentivized
    Chose ISL Light
    Easier to use, easier to install and easier to manage. No dropping in connectivity and the GUI is much better than any other program.
    Incentivized
    Chose ISL Light
    We chose ISL Light because of ease of use for our customers and end users, as it's the fastest way of getting a connection to the mentioned user or PC. A big role also plays the reliability of secure connection.
    Incentivized
    Chose ISL Light
    ISL has better and simpler pricing also thie support is 10/10.
    Incentivized
    Chose ISL Light
    ISL Light is easier to use.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    100%
    Would buy again
    108 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    98%
    Delivers good value for the price
    101 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    99%
    Happy with the feature set
    107 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    99%
    Lived up to sales and marketing promises
    87 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    54 Answers
    99%
    Implementation went as expected
    101 Answers
    Features
    AnyDeskISL Light
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and ISL Light
    Feature
    AnyDesk
    8.6
    61 Ratings
    9% above category average
    ISL Light
    8.1
    108 Ratings
    3% above category average
    Screen sharing9.459 Ratings8.6102 Ratings
    File transfer9.360 Ratings8.3102 Ratings
    Instant message8.753 Ratings8.183 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings8.125 Ratings
    Access to sleeping/powered-off computers6.541 Ratings6.378 Ratings
    Over-the-Internet remote session9.157 Ratings8.799 Ratings
    Initiate remote control from mobile8.149 Ratings7.964 Ratings
    Remote management of servers & workstations8.846 Ratings8.787 Ratings
    Remote Active Directory® management8.436 Ratings8.832 Ratings
    Centralized management dashboard8.845 Ratings8.364 Ratings
    Session record8.950 Ratings7.671 Ratings
    Annotations7.643 Ratings8.456 Ratings
    Monitoring and Alerts8.331 Ratings7.947 Ratings
    Multi-platform remote control9.252 Ratings8.179 Ratings
    Best Alternatives
    AnyDeskISL Light
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskISL Light
    Likelihood to Recommend
    9.1
    (61 ratings)
    8.7
    (108 ratings)
    Likelihood to Renew
    9.8
    (5 ratings)
    9.0
    (5 ratings)
    Usability
    9.2
    (36 ratings)
    8.7
    (71 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (3 ratings)
    Support Rating
    8.5
    (14 ratings)
    9.0
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    8.0
    (1 ratings)
    9.6
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.9
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.6
    (2 ratings)
    User Testimonials
    AnyDeskISL Light
    Likelihood to Recommend
    AnyDesk Software
    AnyDesk helps you recommend it to teams that need fast and reliable remote access without unnecessary overhead. We believe it is best for small or not-so-big teams who need to connect to remote devices while working from home or while traveling. It is also good for some occasional IT troubleshooting and unattended access.
    Read full review
    ISL Online
    ISL light is suitable for anyone who plans to provide remote assistance services on a medium to large scale. Due to the high entry price, it is less suitable for consultants with a smaller number of clients or remote stations that need management. Their smallest package in which minutes are rented does not seem suitable for most cases.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • It allows you to troubleshoot and fix system issues remotely
    • It enables you to give online training and presentations to your team and record it for future use.
    • It enhances you remote support experience with advanced tools
    • It offers affordable remote support solution
    • It offers higher availability
    Incentivized
    Read full review
    ISL Online
    • Prikaz strani na kateri se nahaja uporabnik
    • Prikaz kontaktov uporabnikov
    • Zgodovina pogovorov s strankami
    • Možnost spreminjanja statusa dosegljivosti
    • Nalaganje datotek, zajemov slik,..
    • Klepetalnik, ki je enostaven za uporabo
    • Nas obvesti, da smo dobili sporočilo, tudi če smo izven klepetalnika
    • Display the page the user is on
    • Displaying user contacts
    • Customer conversation history
    • Ability to change availability status
    • Uploading files, capturing images, etc.
    • An easy-to-use chatbot
    • Notifies us that we have received a message, even if we are outside the chat room
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    ISL Online
    • Need a control toggle at least on AlwaysOn. User moves the mouse and you lose all control instantly.
    • Clipboard features are a bit wonky still, and your clipboard seems to get emptied a lot. So if you're trying to copy and paste you might lose something
    • Passwords for the systems are saved per machine, so if you work from multiple devices it can be tricky if you have complex passwords
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
    Incentivized
    Read full review
    ISL Online
    We are renew the license for 10 years now and we do not see why would change that. It just gets better with every new version.
    Read full review
    Usability
    AnyDesk Software
    AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
    Incentivized
    Read full review
    ISL Online
    Everything works well and quickly, and that's all we need. ISL Light always works, and we've never had a situation where the server was inaccessible or the website was down. It simply gives us a 100% guarantee that we can always log in to our customers' systems. We can install the ISL Light client at our customers' sites without any problems, even though security is high.
    Incentivized
    Read full review
    Reliability and Availability
    AnyDesk Software
    No answers on this topic
    ISL Online
    During the entere time of use, I have never come across any availability issues.
    Read full review
    Performance
    AnyDesk Software
    No answers on this topic
    ISL Online
    High performance!
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    ISL Online
    We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
    Read full review
    Implementation Rating
    AnyDesk Software
    Its easy to implement
    Incentivized
    Read full review
    ISL Online
    It was so easy!
    Incentivized
    Read full review
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    ISL Online
    The main reason was price initially, after TeamViewer jacked up the price 3 fold come covid in start of 2020, told them to get stuffed and went elsewhere, back then they had a good reliable product, then after I switched to another provider, the came crawling back and offer me the same price I was paying before the COVID tax (3 times increase in price) like I said, told them to get stuffed, ISL on the other hand didn’t increase their price when covid started, so have been with them ever since.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    AnyDesk Software
    No answers on this topic
    ISL Online
    tot perfecte
    Incentivized
    Read full review
    Scalability
    AnyDesk Software
    No answers on this topic
    ISL Online
    Easy to deploy onto new devices. Ability to group devices so they can managed remotely efficiently.
    Read full review
    Professional Services
    AnyDesk Software
    No answers on this topic
    ISL Online
    No professional services used
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • It helps us reduce in-person visits, saving time and money.
    • Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied
    Incentivized
    Read full review
    ISL Online
    • It allows you to hold meetings with clients from other cities.
    • Ease of training staff from large groups
    • Resolving problems in a short time, which is an optimal strategy for improving delivery times
    • permite realizar reuniones con clientes de otras ciudades
    • Facilidad de capacitar personal de grupos numerosos
    • Resolucion de problemas en tiempo corto, lo cual es una estrategia optima para mejorar los tiempos de entrega
    Incentivized
    Read full review
    ScreenShots

    ISL Light Screenshots

    Screenshot of remote access control in ISL Light.Screenshot of unattended access setup. Access can be allowed to as many computers as desired.Screenshot of a connection with a remote client, which can be set up by sending an email or sharing a link.Screenshot of interactions with the Windows UAC on a remote device.Screenshot of the dual panel File Manager, used to transfer files.Screenshot of the web console where remote desktop sessions can be managed from a web browser.