What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
705 Ratings

Asana

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

ClickUp

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
705 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • ClickUp ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.8

Asana

78%
8.1

ClickUp

81%
ClickUp ranks higher in 9/14 features

Task Management

8.9
89%
158 Ratings
9.2
92%
294 Ratings

Resource Management

7.4
74%
132 Ratings
7.7
77%
198 Ratings

Gantt Charts

7.8
78%
44 Ratings
8.3
83%
199 Ratings

Scheduling

7.9
79%
144 Ratings
8.1
81%
225 Ratings

Workflow Automation

7.9
79%
114 Ratings
7.8
78%
195 Ratings

Team Collaboration

8.6
86%
157 Ratings
9.1
91%
275 Ratings

Support for Agile Methodology

8.5
85%
7 Ratings
8.6
86%
180 Ratings

Support for Waterfall Methodology

8.5
85%
7 Ratings
8.0
80%
146 Ratings

Document Management

7.1
71%
133 Ratings
7.6
76%
241 Ratings

Email integration

7.2
72%
127 Ratings
7.4
74%
170 Ratings

Mobile Access

8.3
83%
130 Ratings
8.2
82%
214 Ratings

Timesheet Tracking

6.1
61%
6 Ratings
7.6
76%
186 Ratings

Change request and Case Management

8.4
84%
4 Ratings
N/A
0 Ratings

Budget and Expense Management

6.9
69%
61 Ratings
N/A
0 Ratings

Professional Services Automation

6.8

Asana

68%
6.9

ClickUp

69%
Asana ranks higher in 1/2 features

Project & financial reporting

5.5
55%
1 Rating
6.9
69%
127 Ratings

Integration with accounting software

8.2
82%
35 Ratings
N/A
0 Ratings

Attribute Ratings

  • Asana is rated higher in 1 area: Likelihood to Renew
  • ClickUp is rated higher in 4 areas: Likelihood to Recommend, Availability, Support Rating, Product Scalability
  • Asana and ClickUp are tied in 1 area: Usability

Likelihood to Recommend

8.0

Asana

80%
189 Ratings
8.8

ClickUp

88%
294 Ratings

Likelihood to Renew

9.6

Asana

96%
35 Ratings
9.0

ClickUp

90%
18 Ratings

Usability

9.0

Asana

90%
22 Ratings
9.0

ClickUp

90%
16 Ratings

Availability

8.4

Asana

84%
4 Ratings
8.6

ClickUp

86%
4 Ratings

Performance

Asana

N/A
0 Ratings
6.8

ClickUp

68%
4 Ratings

Support Rating

5.4

Asana

54%
81 Ratings
9.0

ClickUp

90%
63 Ratings

Online Training

Asana

N/A
0 Ratings
9.1

ClickUp

91%
1 Rating

Implementation Rating

Asana

N/A
0 Ratings
9.1

ClickUp

91%
3 Ratings

Configurability

Asana

N/A
0 Ratings
9.1

ClickUp

91%
2 Ratings

Ease of integration

Asana

N/A
0 Ratings
8.0

ClickUp

80%
2 Ratings

Product Scalability

8.2

Asana

82%
1 Rating
9.1

ClickUp

91%
4 Ratings

Vendor post-sale

Asana

N/A
0 Ratings
9.1

ClickUp

91%
2 Ratings

Vendor pre-sale

Asana

N/A
0 Ratings
9.1

ClickUp

91%
2 Ratings

Likelihood to Recommend

Asana

My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
Read full review

Clickup

ClickUp is a great project and task management tool. If you have multiple projects running at the same time, the hierarchy makes it easy to get an overview on where every project is at. It is also a great collaboration tool for team members and multiple departments. The comment sections make it easier to provide feedback on a project or task. Lastly, creating automated workflows would be the best thing about ClickUp. The team does not have to remember the whole process, use automations to insert checklists and subtasks for the whole process.
Read full review

Pros

Asana

  • Easy to use by any user (good UX and no installation needed)
  • Easy to create a simple project, add tasks and sub tasks.
  • Different display options, according to the project/tasks type
  • Works great using a web browser, you don't have to install the application
Read full review

Clickup

  • Allows you to keep all documentation in one place - really easy to upload or create documents in the app
  • Super easy to connect with colleagues on specific projects/ tasks and collaborate on the work to be done
  • Ease of use - very user-friendly; we've never been able to implement a new application as quickly as we did ClickUp
Read full review

Cons

Asana

  • Some users might find the user interface a bit dull and un inspired
  • We found the way to use multiple workspaces a bit confusing
  • It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
Read full review

Clickup

  • Integrations for better tracking especially on the goal side
  • A quick tutorial and assistance when a new user is added to a project/folder
  • Bugs. Windows app freezes and doesn't update. I have to close the app and re-open to get the changes to appear
Read full review

Pricing Details

Asana

Starting Price

$50 per month

Editions & Modules

Asana editions and modules pricing
EditionModules
Premium$13.491
Business$30.492

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $10

Additional Details

ClickUp

Starting Price

$0 per month per seat

Editions & Modules

ClickUp editions and modules pricing
EditionModules
Free$0.001
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)3
Business Plus$29.00 ($19.00)4
EnterpriseContact Sales5

Footnotes

  1. none
  2. per member per month (annual contract pricing)
  3. per member per month (annual contract pricing)
  4. per member per month (annual contract pricing)
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing

Likelihood to Renew

Asana

  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
Read full review

Clickup

We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review

Usability

Asana

It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Read full review

Clickup

It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
Read full review

Reliability and Availability

Asana

Working with Asana on a daily basis
Read full review

Clickup

Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
Read full review

Performance

Asana

No answers on this topic

Clickup

I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review

Support Rating

Asana

I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Read full review

Clickup

I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Read full review

Online Training

Asana

No answers on this topic

Clickup

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review

Implementation Rating

Asana

No answers on this topic

Clickup

Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review

Alternatives Considered

Asana

I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
Read full review

Clickup

I compared ClickUp to Trello and Monday. I picked ClickUp because several other speakers and consultants recommended it. My business strategist at the time also helped me to set it up, which was appealing. I'm very glad I picked ClickUp as it's been intuitive to use by myself and my team. We've created a library of resources that I couldn't imagine not having access to.
Read full review

Contract Terms and Pricing Model

Asana

No answers on this topic

Clickup

I did not.
Read full review

Scalability

Asana

I used this tool on a daily basis at work and it runs as a solid rock
Read full review

Clickup

As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
Read full review

Return on Investment

Asana

  • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
  • Easy to use - I can make the most of my time to get up (and stay) up and running.
  • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Read full review

Clickup

  • I'm not sure how to quantify it but the new hire onboarding automation that we built within ClickUp saved so much manual work with teams not needing to reach out again and again over email or through Slack to ask where a task was in the project timeline. Everyone could just go to ClickUp to see where it stood on the timeline. It likely saved us hours and reduced redundant work.
Read full review

Screenshots

Add comparison