Ascentis (discontinued) vs. Hibob

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ascentis (discontinued)
Score 7.5 out of 10
N/A
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.N/A
Hibob
Score 7.7 out of 10
N/A
Hibob headquartered in London their HR management platform, bob. Hibob provides a wide range of features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A
Pricing
Ascentis (discontinued)Hibob
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ascentis (discontinued)Hibob
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Ascentis (discontinued)Hibob
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Ascentis (discontinued)
7.1
150 Ratings
10% below category average
Hibob
7.5
56 Ratings
4% below category average
Employee demographic data6.8137 Ratings7.754 Ratings
Employment history7.3140 Ratings8.054 Ratings
Job profiles and administration6.9128 Ratings8.143 Ratings
Workflow for transfers, promotions, pay raises, etc.6.7126 Ratings7.653 Ratings
Organizational charting5.290 Ratings7.456 Ratings
Organization and location management8.0109 Ratings7.847 Ratings
Compliance data (COBRA, OSHA, etc.)8.8102 Ratings6.126 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ascentis (discontinued)
7.8
125 Ratings
3% below category average
Hibob
6.7
38 Ratings
18% below category average
Pay calculation7.1115 Ratings6.122 Ratings
Support for external payroll vendors6.162 Ratings6.917 Ratings
Off-cycle/On-Demand payment8.328 Ratings00 Ratings
Benefit plan administration6.7108 Ratings00 Ratings
Direct deposit files9.2100 Ratings00 Ratings
Salary revision and increment management8.692 Ratings7.231 Ratings
Reimbursement management8.851 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Ascentis (discontinued)
7.8
105 Ratings
3% below category average
Hibob
8.1
50 Ratings
1% above category average
Approval workflow8.099 Ratings8.550 Ratings
Balance details7.099 Ratings7.948 Ratings
Annual carry-forward and encashment8.484 Ratings7.945 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Ascentis (discontinued)
7.0
153 Ratings
15% below category average
Hibob
7.6
55 Ratings
7% below category average
View and generate pay and benefit information7.8138 Ratings7.038 Ratings
Update personal information8.6151 Ratings8.255 Ratings
View company policy documentation5.4110 Ratings7.648 Ratings
Employee recognition6.061 Ratings7.242 Ratings
View job history7.3108 Ratings8.152 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Ascentis (discontinued)
5.8
33 Ratings
29% below category average
Hibob
-
Ratings
Tracking of all physical assets5.833 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Ascentis (discontinued)
6.4
147 Ratings
17% below category average
Hibob
7.5
53 Ratings
1% below category average
Report builder7.0144 Ratings8.151 Ratings
Pre-built reports7.5142 Ratings7.551 Ratings
Ability to combine HR data with external data4.673 Ratings6.933 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Ascentis (discontinued)
5.1
98 Ratings
44% below category average
Hibob
-
Ratings
New hire portal5.398 Ratings00 Ratings
Manager tracking tools4.976 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Ascentis (discontinued)
7.2
57 Ratings
12% below category average
Hibob
6.9
30 Ratings
16% below category average
Corporate goal setting6.743 Ratings6.724 Ratings
Individual goal setting7.653 Ratings6.928 Ratings
Line-of sight-visibility7.138 Ratings6.923 Ratings
Performance tracking7.250 Ratings7.128 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Ascentis (discontinued)
6.0
63 Ratings
28% below category average
Hibob
7.4
47 Ratings
7% below category average
Performance plans5.659 Ratings7.340 Ratings
Performance improvement plans5.650 Ratings6.934 Ratings
Review status tracking5.857 Ratings7.345 Ratings
Review reminders6.555 Ratings7.747 Ratings
Multiple review frequency6.650 Ratings7.640 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Ascentis (discontinued)
5.9
27 Ratings
29% below category average
Hibob
-
Ratings
Create succession plans/pools6.421 Ratings00 Ratings
Candidate ranking6.421 Ratings00 Ratings
Candidate search5.027 Ratings00 Ratings
Candidate development5.823 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Ascentis (discontinued)
5.5
89 Ratings
34% below category average
Hibob
-
Ratings
Job Requisition Management5.585 Ratings00 Ratings
Company Website Posting5.279 Ratings00 Ratings
Publish to Social Media5.759 Ratings00 Ratings
Job Search Site Posting5.871 Ratings00 Ratings
Duplicate Candidate Prevention5.657 Ratings00 Ratings
Applicant Tracking5.783 Ratings00 Ratings
Notifications and Alerts5.369 Ratings00 Ratings
Best Alternatives
Ascentis (discontinued)Hibob
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ascentis (discontinued)Hibob
Likelihood to Recommend
7.2
(164 ratings)
8.2
(57 ratings)
Likelihood to Renew
6.3
(12 ratings)
8.4
(6 ratings)
Usability
7.6
(44 ratings)
8.4
(5 ratings)
Availability
6.7
(5 ratings)
9.1
(1 ratings)
Performance
7.1
(4 ratings)
9.1
(1 ratings)
Support Rating
8.2
(150 ratings)
7.2
(4 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.3
(4 ratings)
9.1
(1 ratings)
Implementation Rating
8.3
(5 ratings)
7.9
(3 ratings)
Configurability
9.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
3.0
(1 ratings)
9.1
(1 ratings)
Product Scalability
6.7
(4 ratings)
9.1
(1 ratings)
Vendor post-sale
9.6
(3 ratings)
9.1
(1 ratings)
Vendor pre-sale
9.6
(3 ratings)
9.1
(1 ratings)
User Testimonials
Ascentis (discontinued)Hibob
Likelihood to Recommend
Discontinued Products
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
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Hibob
Bob is well suited to house documents, build organisational charts, request and authorise time off or sick leave, as well as displaying teams, their time off and their current status (on holiday, on parental leave, active, etc). Bob is also well suited to automate tasks, for example if there is a new starter, it's easy to tell everyone involved what they should do automatically - that's a big weight off the People Team's shoulders. Unfortunately, not everything is possible with Bob. For example, the creation of templates for documents is not ideal, with lots of formatting oddities and building different version of the same documents being generally difficult. Furthermore, the signature function is not legally binding, so can't be use (for example) to send employment contracts for signature.
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Pros
Discontinued Products
  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
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Hibob
  • Provides usable data via feedback surveys for managers and operations team to take quick action on.
  • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
  • Simplifies and syncs every day HR tasks, saving loads of time and effort.
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Cons
Discontinued Products
  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
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Hibob
  • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
  • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
  • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
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Likelihood to Renew
Discontinued Products
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
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Hibob
We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
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Usability
Discontinued Products
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
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Hibob
Hibob is generally very easy to use or figure out. Their resource library is also fairly extensive and has a lot of videos that are helpful to follow along with.
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Reliability and Availability
Discontinued Products
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
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Hibob
Yes they are always there when we need them. Fast response time too.
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Performance
Discontinued Products
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
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Hibob
Yes the system is fast and easy to use.
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Support Rating
Discontinued Products
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
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Hibob
A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
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In-Person Training
Discontinued Products
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
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Hibob
No answers on this topic
Online Training
Discontinued Products
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
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Hibob
It was fast and easy to learn with the trainer. Their staff was great to work with.
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Implementation Rating
Discontinued Products
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
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Hibob
I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
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Alternatives Considered
Discontinued Products
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
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Hibob
Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
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Scalability
Discontinued Products
Large acquisition would be very complicated, seems more appropriate for companies under 100
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Hibob
It is easy to use across the board for all departments in the company.
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Return on Investment
Discontinued Products
  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
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Hibob
  • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
  • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
  • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
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ScreenShots

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.

Hibob Screenshots

Screenshot of Screenshot of Screenshot of