What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
45 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
SilkRoad Recruiting
Employee demographic data
Ascentis
8.0
SilkRoad Recruiting
Employment history
Ascentis
7.9
SilkRoad Recruiting
Job profiles and administration
Ascentis
7.7
SilkRoad Recruiting
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
SilkRoad Recruiting
Organizational charting
Ascentis
6.5
SilkRoad Recruiting
Organization and location management
Ascentis
7.6
SilkRoad Recruiting
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
SilkRoad Recruiting

Payroll Management

Ascentis
8.3
SilkRoad Recruiting
Pay calculation
Ascentis
8.5
SilkRoad Recruiting
Support for external payroll vendors
Ascentis
7.7
SilkRoad Recruiting
Off-cycle/On-Demand payment
Ascentis
8.3
SilkRoad Recruiting
Benefit plan administration
Ascentis
7.7
SilkRoad Recruiting
Direct deposit files
Ascentis
9.0
SilkRoad Recruiting
Salary revision and increment management
Ascentis
8.1
SilkRoad Recruiting
Reimbursement management
Ascentis
8.4
SilkRoad Recruiting

Leave and Attendance Management

Ascentis
8.0
SilkRoad Recruiting
Approval workflow
Ascentis
8.4
SilkRoad Recruiting
Balance details
Ascentis
7.9
SilkRoad Recruiting
Annual carry-forward and encashment
Ascentis
7.7
SilkRoad Recruiting

Employee Self Service

Ascentis
8.2
SilkRoad Recruiting
View and generate pay and benefit information
Ascentis
8.2
SilkRoad Recruiting
Update personal information
Ascentis
8.6
SilkRoad Recruiting
View company policy documentation
Ascentis
7.7
SilkRoad Recruiting
Employee recognition
Ascentis
7.7
SilkRoad Recruiting
View job history
Ascentis
8.6
SilkRoad Recruiting

Asset Management

Ascentis
6.1
SilkRoad Recruiting
Tracking of all physical assets
Ascentis
6.1
SilkRoad Recruiting

HR Reporting

Ascentis
6.5
SilkRoad Recruiting
Report builder
Ascentis
6.2
SilkRoad Recruiting
Pre-built reports
Ascentis
7.0
SilkRoad Recruiting
Ability to combine HR data with external data
Ascentis
6.4
SilkRoad Recruiting

Onboarding

Ascentis
6.6
SilkRoad Recruiting
New hire portal
Ascentis
6.8
SilkRoad Recruiting
Manager tracking tools
Ascentis
6.4
SilkRoad Recruiting

Performance and Goals

Ascentis
7.1
SilkRoad Recruiting
Corporate goal setting
Ascentis
6.6
SilkRoad Recruiting
Individual goal setting
Ascentis
7.4
SilkRoad Recruiting
Line-of sight-visibility
Ascentis
7.3
SilkRoad Recruiting
Performance tracking
Ascentis
6.9
SilkRoad Recruiting

Performance Management

Ascentis
6.6
SilkRoad Recruiting
Performance plans
Ascentis
6.6
SilkRoad Recruiting
Performance improvement plans
Ascentis
6.7
SilkRoad Recruiting
Review status tracking
Ascentis
7.1
SilkRoad Recruiting
Review reminders
Ascentis
6.9
SilkRoad Recruiting
Multiple review frequency
Ascentis
5.7
SilkRoad Recruiting

Succession Planning

Ascentis
6.3
SilkRoad Recruiting
Create succession plans/pools
Ascentis
6.3
SilkRoad Recruiting
Candidate ranking
Ascentis
6.5
SilkRoad Recruiting
Candidate search
Ascentis
6.1
SilkRoad Recruiting
Candidate development
Ascentis
6.4
SilkRoad Recruiting

Recruiting / ATS

Ascentis
6.7
SilkRoad Recruiting
7.6
Job Requisition Management
Ascentis
7.0
SilkRoad Recruiting
8.0
Company Website Posting
Ascentis
7.0
SilkRoad Recruiting
7.0
Publish to Social Media
Ascentis
6.9
SilkRoad Recruiting
7.0
Job Search Site Posting
Ascentis
6.6
SilkRoad Recruiting
7.0
Duplicate Candidate Prevention
Ascentis
6.7
SilkRoad Recruiting
8.0
Applicant Tracking
Ascentis
6.5
SilkRoad Recruiting
8.0
Notifications and Alerts
Ascentis
5.8
SilkRoad Recruiting
8.0
Customized Application Form
Ascentis
SilkRoad Recruiting
6.0
Resume Management
Ascentis
SilkRoad Recruiting
7.0
Candidate Search
Ascentis
SilkRoad Recruiting
7.0
Collaboration
Ascentis
SilkRoad Recruiting
8.0
Task Creation and Delegation
Ascentis
SilkRoad Recruiting
9.0
Email Templates
Ascentis
SilkRoad Recruiting
9.0
User Permissions
Ascentis
SilkRoad Recruiting
7.0
Reporting
Ascentis
SilkRoad Recruiting
8.0

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 9.0
Based on 2 answers
No answer on this topic is available.

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
SilkRoad Recruiting
7.0

Likelihood to Renew

Ascentis
6.3
SilkRoad Recruiting
5.0

Usability

Ascentis
7.5
SilkRoad Recruiting
6.0

Reliability and Availability

Ascentis
6.3
SilkRoad Recruiting
9.0

Performance

Ascentis
6.7
SilkRoad Recruiting

Support Rating

Ascentis
8.0
SilkRoad Recruiting
5.0

In-Person Training

Ascentis
8.0
SilkRoad Recruiting

Online Training

Ascentis
8.0
SilkRoad Recruiting

Implementation Rating

Ascentis
8.0
SilkRoad Recruiting

Scalability

Ascentis
6.0
SilkRoad Recruiting

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