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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    ProWorkflow

    Score8.4 out of 10
    N/AProWorkflow is a project management software with dashboard, collaboration, and timeline management capabilities.N/A

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    Atlassian JiraProWorkflowSmartSuite
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraProWorkflowSmartSuite
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.——
    More Pricing Information
    Community Pulse
    Atlassian JiraProWorkflowSmartSuite
    Considered Multiple Products
    Atlassian
    No answer on this topic
    ProActive Software Ltd.
    No answer on this topic
    SmartSuite
    Chose SmartSuite
    There is a possibility to create custom forms and reports view exactly as they want and it helps to make better work process.
    Incentivized
    Chose SmartSuite
    More functions. Easier to use.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    Features
    Atlassian JiraProWorkflowSmartSuite
    Project Management
    Comparison of Project Management features of Atlassian Jira and ProWorkflow and SmartSuite
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    ProWorkflow
    8.1
    2 Ratings
    5% above category average
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Task Management8.765 Ratings8.02 Ratings9.218 Ratings
    Resource Management7.963 Ratings9.02 Ratings9.117 Ratings
    Gantt Charts7.149 Ratings8.02 Ratings9.114 Ratings
    Scheduling7.858 Ratings9.02 Ratings9.016 Ratings
    Workflow Automation7.861 Ratings5.02 Ratings9.117 Ratings
    Team Collaboration8.564 Ratings10.02 Ratings9.218 Ratings
    Support for Agile Methodology8.765 Ratings7.02 Ratings9.118 Ratings
    Support for Waterfall Methodology7.950 Ratings7.01 Ratings00 Ratings
    Document Management6.954 Ratings10.02 Ratings9.117 Ratings
    Email integration7.855 Ratings7.02 Ratings9.117 Ratings
    Mobile Access7.044 Ratings7.02 Ratings9.017 Ratings
    Timesheet Tracking7.744 Ratings9.02 Ratings9.214 Ratings
    Change request and Case Management8.149 Ratings9.02 Ratings9.016 Ratings
    Budget and Expense Management7.136 Ratings8.02 Ratings9.215 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and ProWorkflow and SmartSuite
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    ProWorkflow
    9.3
    2 Ratings
    19% above category average
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Quotes/estimates7.732 Ratings10.02 Ratings9.214 Ratings
    Invoicing8.125 Ratings10.02 Ratings00 Ratings
    Project & financial reporting7.436 Ratings10.02 Ratings9.114 Ratings
    Integration with accounting software7.427 Ratings7.02 Ratings9.29 Ratings
    Best Alternatives
    Atlassian JiraProWorkflowSmartSuite
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraProWorkflowSmartSuite
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.0
    (2 ratings)
    9.2
    (18 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    7.8
    (79 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraProWorkflowSmartSuite
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    ProActive Software Ltd.
    It's well suited to make understand team on day to day tasks. Manager can see the performance of the team and can assign task based on availability. Our team now works in more collaboration then earlier, this is the strength of the ProWorkflow. Emailing and templates tools are very basic and having room for improvement.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    ProActive Software Ltd.
    • Makes it easy to find and organize projects.
    • Makes it easy to separate sub-tasks within projects.
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    ProActive Software Ltd.
    • Its bit complex, user interface should be bit user friendly
    • Mobile Apps navigations to switch from one task to another task is not smooth
    • I think it should have more automation for the tasks
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    ProActive Software Ltd.
    I have not used another product like ProWorkflow.
    Incentivized
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    ProActive Software Ltd.
    No answers on this topic
    SmartSuite
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    ProActive Software Ltd.
    • Team is working with more collaboration hence effective use of manpower.
    • Managers can see the performance thru ProWorkflow and can assign them tasks, resulting effective manpower utilization.
    • Overall ProWorkflow is well suited for the small or start-up organisation
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    SmartSuite Screenshots

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