Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.
$1
per month per endpoint
Splashtop
Score 8.8 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
$99
per year per user
Pricing
Automox
Splashtop
Editions & Modules
No answers on this topic
Splashtop Remote Access Pro
$8.25
per month per user, billed annually
Splashtop Remote Access Performance
$13.00
per month per user, billed annually
Splashtop Remote Support Enterprise
Contact Sales
per month per concurrent technician, billed annually
Splashtop Remote Access Enterprise
Contact Sales
per month per user, billed annually
Splashtop On-Prem
Contact Sales
Splashtop Autonomous Endpoint Management (AEM)
Contact Sales
per month per endpoint, billed annually
Splashtop Remote Support SOS
Starting at $22.00
per month per concurrent technician, billed annually
Offerings
Pricing Offerings
Automox
Splashtop
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment.
The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates.
Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
Smaller organisations such as ourselves, who have outgrown their MSP but still need to retain control of their system and have visibility of the estate. The tool enables us to have real-time visibility and deploy or remediate as needed. We have also purchased Rapid7, which integrates natively into the product, making it a more powerful tool moving forward.
I have used a few different tools in the past and this has been a great tool to assist in my work load. The handy features in security and connections settings have helped set user minds at ease. There are always room for improvement, but it has met my needs so far. The ease of use for new users to the application makes it a time saver without having to spend extra time explaining how to use it.
Remote Access & Support is the best least expensive solution for mid to small businesses not needing to purchase extras and cost effective.
Splashtop's endpoint security is one of the best if not the best security solution for small to mid-sized businesses who need support that way but cannot afford it individually. Pricing is great too.
Remote Device Management from Splashtop is A+. I am able to manage computers that aren't easily accessible but by internet connection and keep them updated and running as they should be without the hassle of going to the job site and performing those tasks.
Server patching orchestration. There is no way to patch and reboot systems in order of importance, such as database servers before application servers.
Worklets for patching .net core and similar.
Worklets for removing unwanted Java installs or other unwanted software.
Integration with Tenable Vulnerability Management.
AI script development should be included at no additional cost; GPT or Gemini can be used instead for free and pasted into Automox. Why charge when others are free?
Official worklets are slow to be added or updated.
Unfortunately, the word "splashtop" is not phonetically easy for our customers to distinguish over the phone, so it can be a real eye-rolling challenge to direct them to the one-time use code
The SOS page is pretty easy to understand, but it needs even more simplicity for our clients. A big fat throbbing arrow pointing to where the download can be located would be helpful 8-p
This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
It truly functions like a single pane of glass. While our use case is for EC2 instances in AWS, it can manage endpoints across all clouds, or even deployed hardware (laptops). We do manage instances in multiple AWS accounts and there is no set up required between orgs. This accomplishes our needs for real time tracking, and historical reporting for all of our in scope resources.
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
I've found occasional speed bumps and disconnects that are annoying. I don't know who or what to blame. If there was a way for Splashtop to survive through dropped packets, that might help. A tool like Microsoft Remote Desktop disconnects far more easily than Splashtop does, but Splashtop sometimes requires three to four sessions, or at least shows 3-4 sessions in the logs/reports for a given support call.
1. Simplicity and Ease of Use 2. Cross-Platform Support 3. Powerful Automation with Worklets 4. Real-Time Visibility and Control 5. Fast and Reliable Cloud-Based Updates 6. Strong Security Focus
I haven't had a problem connecting with Splashtop support, but even though I've contacted them several times about the locked Ctrl key issue they have been unable to resolve it. I haven't found anybody who will take ownership of my issue, and I just gave up on trying to resolve it and live with the nuisance.
Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
All of these other products are overly complicated with user interfaces that are not very friendly.. too technical, even for IT pros. They are also expensive for smaller companies or those with limited IT budgets. I've found that these other solutions are really geared for larger enterprises more than small to midsized companies, which is fine... but then they tend to market themselves as good for everyone, when they are really not.
I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
Patches are now fully up to date and we have no longer been dinged for it from our pen testing partners.
Reduced man hours spent on maintaining an update server and the hours spent looking at each machine to ensure it patched all software both windows and third party.
Allows for us to provide a vendor with a means to connect to our systems without the use of a VPN.
