Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 8.5 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
BILL
Score 8.2 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
AvidXchangeBILLMicrosoft Dynamics 365
Editions & Modules
AvidXchange
5,000
per license
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
AvidXchangeBILLMicrosoft Dynamics 365
Free Trial
NoYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AvidXchangeBILLMicrosoft Dynamics 365
Considered Multiple Products
AvidXchange

No answer on this topic

BILL
Chose BILL
Bill does not stack well against it competitors. I believe Sage Intacct Accounts Payable or Purchasing Module would be a lot better used for all Accounts Payable needs. I also believe AvidXchange and Concur would come into a close second due to the fact that the publishers …
Chose BILL
Bill.com's strongest characteristic is that it integrates seamlessly with our GL system. Of the systems that I have used, Bill.com has required the least amount of mental energy ensuring that everything is being processed correctly and that all payments/transactions integrate …
Microsoft Dynamics 365

No answer on this topic

Features
AvidXchangeBILLMicrosoft Dynamics 365
Payment Management
Comparison of Payment Management features of Product A and Product B
AvidXchange
9.8
1 Ratings
26% above category average
BILL
7.9
8 Ratings
5% above category average
Microsoft Dynamics 365
-
Ratings
Customizable Approval Policies10.01 Ratings8.16 Ratings00 Ratings
Financial Document Management9.01 Ratings7.68 Ratings00 Ratings
Payment Status Tracking10.01 Ratings8.18 Ratings00 Ratings
Payment Audit Trail10.01 Ratings8.28 Ratings00 Ratings
Duplicate Bill Detection10.01 Ratings8.26 Ratings00 Ratings
Advanced OCR00 Ratings7.44 Ratings00 Ratings
Electronic Funds Transfer00 Ratings7.77 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
AvidXchange
10.0
2 Ratings
35% above category average
BILL
7.8
5 Ratings
11% above category average
Microsoft Dynamics 365
-
Ratings
Automated Accounts Payable Processes10.02 Ratings8.54 Ratings00 Ratings
Vendor Management10.02 Ratings8.25 Ratings00 Ratings
Tax Form Preparation00 Ratings6.82 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
Customer data management / contact management00 Ratings00 Ratings7.981 Ratings
Workflow management00 Ratings00 Ratings7.980 Ratings
Territory management00 Ratings00 Ratings7.160 Ratings
Opportunity management00 Ratings00 Ratings7.572 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings7.979 Ratings
Contract management00 Ratings00 Ratings7.961 Ratings
Quote & order management00 Ratings00 Ratings7.458 Ratings
Interaction tracking00 Ratings00 Ratings8.171 Ratings
Channel / partner relationship management00 Ratings00 Ratings7.362 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
Case management00 Ratings00 Ratings7.863 Ratings
Call center management00 Ratings00 Ratings7.850 Ratings
Help desk management00 Ratings00 Ratings8.557 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
7.8
78 Ratings
1% above category average
Lead management00 Ratings00 Ratings7.672 Ratings
Email marketing00 Ratings00 Ratings8.171 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Task management00 Ratings00 Ratings8.171 Ratings
Billing and invoicing management00 Ratings00 Ratings8.054 Ratings
Reporting00 Ratings00 Ratings8.065 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
Forecasting00 Ratings00 Ratings7.667 Ratings
Pipeline visualization00 Ratings00 Ratings7.773 Ratings
Customizable reports00 Ratings00 Ratings7.476 Ratings
Customization
Comparison of Customization features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
Custom fields00 Ratings00 Ratings7.678 Ratings
Custom objects00 Ratings00 Ratings7.572 Ratings
Scripting environment00 Ratings00 Ratings7.956 Ratings
API for custom integration00 Ratings00 Ratings7.861 Ratings
Security
Comparison of Security features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Single sign-on capability00 Ratings00 Ratings8.869 Ratings
Role-based user permissions00 Ratings00 Ratings8.770 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
Social data00 Ratings00 Ratings7.843 Ratings
Social engagement00 Ratings00 Ratings7.643 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
Marketing automation00 Ratings00 Ratings7.665 Ratings
Compensation management00 Ratings00 Ratings6.834 Ratings
Platform
Comparison of Platform features of Product A and Product B
AvidXchange
-
Ratings
BILL
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
Mobile access00 Ratings00 Ratings6.856 Ratings
Best Alternatives
AvidXchangeBILLMicrosoft Dynamics 365
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.7 out of 10
Webexpenses
Webexpenses
Score 8.7 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
AvidXchangeBILLMicrosoft Dynamics 365
Likelihood to Recommend
9.8
(20 ratings)
7.8
(68 ratings)
7.6
(103 ratings)
Likelihood to Renew
8.2
(5 ratings)
8.0
(14 ratings)
8.0
(20 ratings)
Usability
10.0
(2 ratings)
8.5
(8 ratings)
7.6
(33 ratings)
Availability
9.0
(1 ratings)
8.0
(7 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
6.0
(3 ratings)
-
(0 ratings)
Support Rating
8.2
(2 ratings)
8.9
(18 ratings)
8.0
(11 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
7.5
(2 ratings)
Implementation Rating
7.3
(1 ratings)
8.0
(6 ratings)
9.2
(4 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(1 ratings)
3.8
(3 ratings)
Ease of integration
-
(0 ratings)
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
AvidXchangeBILLMicrosoft Dynamics 365
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Read full review
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Read full review
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Pros
AvidXchange
  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
Read full review
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Read full review
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Cons
AvidXchange
  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
Read full review
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Read full review
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Likelihood to Renew
AvidXchange
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Read full review
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Read full review
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Usability
AvidXchange
AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.
Read full review
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Read full review
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
Reliability and Availability
AvidXchange
No answers on this topic
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Read full review
Microsoft
No answers on this topic
Performance
AvidXchange
No answers on this topic
BILL
Load times can be slow after long use.
Read full review
Microsoft
No answers on this topic
Support Rating
AvidXchange
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Read full review
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Read full review
Online Training
AvidXchange
No answers on this topic
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Read full review
Microsoft
No answers on this topic
Implementation Rating
AvidXchange
No answers on this topic
BILL
I heard from my leadership that it went very well.
Read full review
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
Read full review
BILL
1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
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Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Contract Terms and Pricing Model
AvidXchange
No answers on this topic
BILL
None, all good.
Read full review
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Read full review
Scalability
AvidXchange
No answers on this topic
BILL
We have multiple locations, and everything works fine.
Read full review
Microsoft
No answers on this topic
Professional Services
AvidXchange
No answers on this topic
BILL
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
Read full review
Return on Investment
AvidXchange
  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
Read full review
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.