AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 7 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, payment…
$200
per month Client
Dayforce
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
N/A
Pricing
AxisCare Home Care Software
Dayforce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AxisCare Home Care Software
Dayforce
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
Optional
Additional Details
All-inclusive pricing structure is based on the number of clients.
AxisCare organizes clock-in and clock-out events well for caregivers with nice options for ADLs and daily notes. Caregivers appreciate the simplicity of the mobile application. The support of Oregon EVV data reporting is partially complete but does require some manual data processing. A large number of pre-configured reports are available and the option to create custom reports from available data is well designed. The cloud based approach for data collection, storage, and reporting is thoughtfully designed and in our experience uptime for this system has been excellent. Phone (and other support options) are available but sometimes issues need several follow up calls for resolution.
Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time. Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Please add features that allow block days (for clients) that don't require service on a particular day(s)... similar to availability blocks for staff profile
Please do not remove the old Billing/Payroll reporting
Please add more range of days on (or add custom range) to Date Options under Real Time view under Scheduling
Please add a feature where an automated message to all staff that are messaging after hours/weekends/holidays to our organization and its proxies. For example, when a staff calls in sick on a Saturday shift, the AxisCare messaging should prompt a message stating, "Caring Touch Home Health Care Inc. is open Mon-Fri from 9AM - 5PM, and closed on Statutory Holidays. If you're messaging due to emergency sick call or running late, and/or medical emergencies pertaining to an existing client, please call xxx-xxx-xxxx and leave a detailed message, AxisCare messaging does not immediately notify CTHHC managers afterhours."
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
AxisCare Home Care Software is lightyears ahead of anyone and everyone in the industry. From reports, user friendly, customer service, speed of service, service after the sale, Customer success manager. AxisCare Home Care Software is leaving every competitor in the dust in all areas other than marketing and payroll in which I feel they are lacking the most.
All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
AxisCare data is critical to our company profitability, growth, and efficiency. The ability to utilize data effectively provides us with the means to grow and expand responsibly.
Our projections for business growth suggest we will double our new client setup labor (AxisCare setup) for the same amount of profit stream. Only with the efficiency of AxisCare will it be possible to support the added labor required for this effort.
End of month reports, quarterly reports, progress notes, and billing data are supported well by AxisCare. These items could be streamlined to further reduce our data processing labor.
AxisCare is missing client associated protocol plans and other risk assessment documents. These should be available to the client and caregiver as associated with the needs of that client.
Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
