BambooHR vs. Personio vs. Rippling HCM

I have found that using BambooHR for recruiting has helped cut my company's recruiting budget down. I don't find BambooHR good for payroll, since we already use a company we trust. I wish our hour-tracking software integrated with or connected to BambooHR; otherwise, employees worry they aren't receiving their PTO.

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If you are an SMB or generally just a startup, Personio is a no-brainer for its intuitiveness and easy-to-get-started approach. Employees truly enjoy the UI and possibility to get an easy overview of its own data, not to mention processes to apply for vacations and absence etc. Absolutely recommended if your main focus for the new HR system is directed towards your employees.

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When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.

• It's a great hub to see the company's current status on who's off, how many days off we have, and which holidays are coming up.
• Feedback forms are a great way to help you and your team grow. They're easy to set up and use.
• Training management is a great feature since it centralizes the required trainings.

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• Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies.
• It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime.
• Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors.

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• Keeping track of and entering time off and watching time of approvals
• Providing fast links to access accounts for health/retirement benefits
• Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one

• I think it could display PTO in number of days, as well.
• I wish that the benefits page was easier to navigate.
• I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.

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• From administrative POV, there were indication that some integrations to salarysystems in other countries was lacking

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• The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
• The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
• The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.

There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.

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I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.

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The interface is so user-friendly for admins and employees. I've never seen another HRIS this easy to use, on both a computer and a mobile device. It's clean, intuitive, warm, and powerful. In the 5 years I've used it, I haven't had a single employee complain that Bamboo is confusing or hard to navigate.

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Personio is an established HCM provider - for good reasons. In particular, for employees and managers, Personio is easy to use and allows for managers and employees to truly focus on what matters, in a modern and flexible way. There are certain points that could be improved in the overall administration of the system, in particular when it comes to integrations and old techstack - but this is the case really for all historical HCM providers. Personio is a solid tool and certainly recommended.

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It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.

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Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

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I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

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I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

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Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

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I don't think they have ever figured out an issue for me, and chat support has team activities when I need them. I don't know how that is possible, but I rarely use the feature and, when I try during the posted business hours, they are not available. I've contacted support to get help with applications that were coming in without required information, like salary, even though the salary requirement was toggled on. I reached out on July 24th and received this response on Aug 12, after we had found someone for the position and closed that job posting. This is the response: "The specialists reviewed the backend logs and noticed that there were several edits made to the application questions during the time in question. This could have impacted the required status of the salary field and allowed candidates to submit their applications without filling it out. If you notice this issue again in the future, please let us know right away so we can investigate further and ensure everything is working as expected." They ask me to reach out "right away" when I notice something amiss. If you go back to your records, I believe you will find that there was an employee activity on July 24th, which is when I noticed the issue and reached out immediately, and there was no one available to assist for three days.

I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.

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I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

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Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.

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We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.

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It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

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Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.

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Personio is much like HiBob, strong focus on the relationship between managers and employees. Very intuitive UX and UI - staying at the forefront of HCM. Sympa does better in terms of overall connectivity. Personio is a market leader for good reasons, solid and giving its customers good value for the investment.

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Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.

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Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

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There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

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I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

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VERY professional!

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• As the Director of HR, I have freed up a lot of my time. I can easily access employee information and spend less time switching between multiple platforms.
• It has helped my staff become more self-sufficient in their jobs and take greater ownership of their career lifecycle as employees here.
• Using Bamboo has shown us where we have had inefficiencies and where we need to focus on compliance, which has been very helpful.

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• This program is complete, so it allows to have all the human resources management in the same panel, along with all the information of the employees, which streamlines the activities of the department, making us more productive. Employees feel more satisfied with our performance, and we have considerably lowered payroll complaints.

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• It was great to receive money from other country.
• It was very helpful to use an user friendly platform for my first oversea job.
• It was great to keep track of the amount of money I've received for the time I was employed overseas.

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