What users are saying about
1179 Ratings
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Top Rated
2599 Ratings
1179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

monday.com

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Top Rated
2599 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • Basecamp ranks higher in 1 feature set: Professional Services Automation
  • monday.com ranks higher in 1 feature set: Project Management

Project Management

7.8

Basecamp

78%
8.2

monday.com

82%
monday.com ranks higher in 9/14 features

Task Management

8.4
84%
114 Ratings
9.2
92%
1222 Ratings

Resource Management

7.8
78%
95 Ratings
8.2
82%
1056 Ratings

Gantt Charts

7.2
72%
38 Ratings
8.2
82%
694 Ratings

Scheduling

8.0
80%
91 Ratings
8.4
84%
1035 Ratings

Workflow Automation

6.6
66%
66 Ratings
8.2
82%
1049 Ratings

Team Collaboration

8.6
86%
114 Ratings
9.0
90%
1204 Ratings

Support for Agile Methodology

7.5
75%
47 Ratings
8.2
82%
644 Ratings

Support for Waterfall Methodology

8.0
80%
43 Ratings
7.0
70%
1 Rating

Document Management

7.8
78%
107 Ratings
7.2
72%
977 Ratings

Email integration

8.0
80%
94 Ratings
7.8
78%
865 Ratings

Mobile Access

8.6
86%
93 Ratings
8.1
81%
968 Ratings

Timesheet Tracking

7.1
71%
42 Ratings
8.4
84%
577 Ratings

Change request and Case Management

7.4
74%
53 Ratings
8.5
85%
618 Ratings

Budget and Expense Management

7.8
78%
38 Ratings
7.6
76%
529 Ratings

Professional Services Automation

7.6

Basecamp

76%
7.5

monday.com

75%
Basecamp ranks higher in 4/4 features

Quotes/estimates

8.0
80%
29 Ratings
7.2
72%
356 Ratings

Invoicing

6.7
67%
25 Ratings
N/A
0 Ratings

Project & financial reporting

8.2
82%
33 Ratings
8.1
81%
452 Ratings

Integration with accounting software

7.7
77%
27 Ratings
7.2
72%
239 Ratings

Attribute Ratings

  • Basecamp is rated higher in 4 areas: Likelihood to Renew, Availability, Support Rating, Implementation Rating
  • monday.com is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Online Training

Likelihood to Recommend

8.4

Basecamp

84%
140 Ratings
8.9

monday.com

89%
1230 Ratings

Likelihood to Renew

10.0

Basecamp

100%
26 Ratings
8.6

monday.com

86%
12 Ratings

Usability

7.8

Basecamp

78%
15 Ratings
8.7

monday.com

87%
1163 Ratings

Availability

10.0

Basecamp

100%
10 Ratings
9.0

monday.com

90%
4 Ratings

Performance

7.3

Basecamp

73%
8 Ratings
8.5

monday.com

85%
4 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings
8.3

monday.com

83%
1112 Ratings

Online Training

5.0

Basecamp

50%
1 Rating
7.9

monday.com

79%
3 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings
7.4

monday.com

74%
6 Ratings

Product Scalability

Basecamp

N/A
0 Ratings
8.6

monday.com

86%
4 Ratings

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

monday.com

It seems very well suited to tracking tasks (job jar style) and sales-related solution and opportunity activities (value, who raised it, what the progress of sub-tasks is, due dates, remaining time, status indicators, filtering options, final output URL links, etc.) We don't really use it for its fully-intended purpose as a project tracker. Each of my team works independently, so we don't use the 'team collaboration' features of monday.com to the fullest.
Terence Smith | TrustRadius Reviewer

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

monday.com

  • The dashboard gives us an instant view of new assignments or changes in existing ones.
  • The ability to move items from Requests to Queue to In-Progress so everyone can see what we're working on is valuable.
  • Asking questions, providing status reports, and making requests are so simple with the Update function.
Kevin Flanagan | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

monday.com

  • Some integrations with external systems, such as store inventory control, can be more straightforward
  • Integrations with more customizable and two-way Facebook Ads or Google Ads for direct management by Monday
  • Automations of creating new tasks when some action or job is completed are sometimes confusing
Samuel Tonin | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 Contact us

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 26 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.6
Based on 12 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.7
Based on 1163 answers
It sparks joy from the inner geek and master organizer in me. I've tried so many other tools that had a steep learning curve and seem like more work to manage than they were worth. monday.com has a great user interface, it's highly customizable and can be set up in minutes. They also have great resources if you need a bit more help. If you think it can do it, it probably does. Don't be afraid to play.
Sharon Reaves | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

monday.com

monday.com 9.0
Based on 4 answers
No answer on this topic is available.

Support Rating

Basecamp

Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

monday.com

monday.com 8.3
Based on 1112 answers
Using monday.com, I've been blown away by the quality of customer service I've received. The only way I can think of is to have a different support person respond to a follow-up inquiry if you require more information. To avoid feeling as though a new person has joined a conversation, it would be wonderful to be able to converse with the same person again and over again.
Audrey Hallem | TrustRadius Reviewer

Online Training

Basecamp

Basecamp 5.0
Based on 1 answer
No answer on this topic is available.

monday.com

monday.com 7.9
Based on 3 answers
To have someone walk you thru the features and capabilities of Monday.com is priceless.Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful.The staff that have provided this training are fun, creative and very patient.
Laurie Sallis | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

monday.com

monday.com 7.4
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

monday.com

  • Positive - Good for basic organization of projects
  • Positive - Good for tracking who is working on a project
  • Negative - Layout and arrangement of buttons and tolls for update a bit confusing
  • Negative - Quick acquisition of information not intuitive
Sean Moore | TrustRadius Reviewer

Screenshots

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