What users are saying about
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Top Rated
1067 Ratings
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Top Rated
2089 Ratings

Basecamp

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Top Rated
1067 Ratings
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Score 8.3 out of 100

monday.com

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Top Rated
2089 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

monday.com

In creative teams such as marketing, design, video, social media I think it's well suited. Even a small start up / small business / freelancers to keep track on projects. It's great for collaboration and as a tool for yourself to organise your workload. I'm not sure if it would be suited for other roles that perhaps a more detailed tool.
Angelita Larrier | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
monday.com
7.9
Task Management
Basecamp
8.1
monday.com
9.0
Resource Management
Basecamp
7.8
monday.com
7.6
Gantt Charts
Basecamp
7.5
monday.com
8.2
Scheduling
Basecamp
8.1
monday.com
8.3
Workflow Automation
Basecamp
7.0
monday.com
7.9
Team Collaboration
Basecamp
8.5
monday.com
9.1
Support for Agile Methodology
Basecamp
7.5
monday.com
7.9
Support for Waterfall Methodology
Basecamp
8.0
monday.com
7.0
Document Management
Basecamp
7.9
monday.com
7.3
Email integration
Basecamp
7.8
monday.com
7.5
Mobile Access
Basecamp
8.4
monday.com
7.9
Timesheet Tracking
Basecamp
7.3
monday.com
7.8
Change request and Case Management
Basecamp
7.6
monday.com
7.8
Budget and Expense Management
Basecamp
7.8
monday.com
7.4

Professional Services Automation

Basecamp
7.7
monday.com
7.5
Quotes/estimates
Basecamp
8.0
monday.com
8.1
Invoicing
Basecamp
7.2
monday.com
Project & financial reporting
Basecamp
7.9
monday.com
7.1
Integration with accounting software
Basecamp
7.6
monday.com
7.3

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

monday.com

  • Visualization - We are able to see views of areas in a snap, with project and order status available to everyone immediately.
  • Collaboration - Global team has access to comment on tasks, with audit history downloadable to Excel.
  • Automation - keeping our teams and customer informed using automations saves hours of manual emails and phone calls to departments.
Charlie Garnish | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

monday.com

  • I would like an option to create spreadsheets similar to how a spreadsheet looks on Excel. There are some spreadsheets that I would like created on monday.com, but monday.com will not adapt to what we want the spreadsheet to look like.
Vickie Aldin | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.3
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.5
Based on 974 answers
Monday.com is very easy to use. Creating new project boards is fast and onboarding team members to use the tool is very simple. You don't really need a lot of training to use the tool. The automations ability is the key differentiator where you can take away some of the repetitive mundane tasks to save time. It gives good visibility and accountability while managing a project board.
Srinivasa Varma | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

monday.com

monday.com 9.2
Based on 3 answers
No answer on this topic is available.

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

monday.com

monday.com 8.1
Based on 940 answers
I've had very little experience with the Customer Success Manager, so I can't give it an accurate rating. I also have little experience with the 24/7 customer support. I've never had to use them before, since I've never had a technical issue with the program. Typically, any issue I come across is easily resolvable by communicating with the owner of the particular board I'm working on at the time.
Judah Justine | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

monday.com

monday.com 7.1
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

monday.com

  • Saves time by allowing us to put all the information and updates for certain projects in their own space.
  • Increased productivity by laying out tasks in a more readable and manageable area.
  • Provides easy set up for production because we use it to schedule our screen printing projects so we know which screens need to be ready on which day.
Bryanna Holdridge | TrustRadius Reviewer

Screenshots

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

Basecamp
8.3
monday.com
8.7

Likelihood to Renew

Basecamp
10.0
monday.com
8.3

Usability

Basecamp
7.8
monday.com
8.5

Reliability and Availability

Basecamp
10.0
monday.com
9.2

Performance

Basecamp
7.3
monday.com
8.2

Support Rating

Basecamp
8.4
monday.com
8.1

Online Training

Basecamp
5.0
monday.com
6.4

Implementation Rating

Basecamp
7.7
monday.com
7.1

Scalability

Basecamp
monday.com
7.9

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