What users are saying about
1179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 1179 reviews and ratings
monday.com
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Top Rated
2599 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 2599 reviews and ratings
Feature Set Ratings
- Basecamp ranks higher in 1 feature set: Professional Services Automation
- monday.com ranks higher in 1 feature set: Project Management
Project Management

7.8
Basecamp
78%

8.2
monday.com
82%
monday.com ranks higher in 9/14 features
monday.com ranks higher in 9/14 features
Task Management

8.4
84%
114 Ratings

9.2
92%
1222 Ratings
Resource Management

7.8
78%
95 Ratings

8.2
82%
1056 Ratings
Gantt Charts

7.2
72%
38 Ratings

8.2
82%
694 Ratings
Scheduling

8.0
80%
91 Ratings

8.4
84%
1035 Ratings
Workflow Automation

6.6
66%
66 Ratings

8.2
82%
1049 Ratings
Team Collaboration

8.6
86%
114 Ratings

9.0
90%
1204 Ratings
Support for Agile Methodology

7.5
75%
47 Ratings

8.2
82%
644 Ratings
Support for Waterfall Methodology

8.0
80%
43 Ratings

7.0
70%
1 Rating
Document Management

7.8
78%
107 Ratings

7.2
72%
977 Ratings
Email integration

8.0
80%
94 Ratings

7.8
78%
865 Ratings
Mobile Access

8.6
86%
93 Ratings

8.1
81%
968 Ratings
Timesheet Tracking

7.1
71%
42 Ratings

8.4
84%
577 Ratings
Change request and Case Management

7.4
74%
53 Ratings

8.5
85%
618 Ratings
Budget and Expense Management

7.8
78%
38 Ratings

7.6
76%
529 Ratings
Professional Services Automation

7.6
Basecamp
76%

7.5
monday.com
75%
Basecamp ranks higher in 4/4 features
Basecamp ranks higher in 4/4 features
Quotes/estimates

8.0
80%
29 Ratings

7.2
72%
356 Ratings
Invoicing

6.7
67%
25 Ratings

N/A
0 Ratings
Project & financial reporting

8.2
82%
33 Ratings

8.1
81%
452 Ratings
Integration with accounting software

7.7
77%
27 Ratings

7.2
72%
239 Ratings
Attribute Ratings
- Basecamp is rated higher in 4 areas: Likelihood to Renew, Availability, Support Rating, Implementation Rating
- monday.com is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Online Training
Likelihood to Recommend

8.4
Basecamp
84%
140 Ratings

8.9
monday.com
89%
1230 Ratings
Likelihood to Renew

10.0
Basecamp
100%
26 Ratings

8.6
monday.com
86%
12 Ratings
Usability

7.8
Basecamp
78%
15 Ratings

8.7
monday.com
87%
1163 Ratings
Availability

10.0
Basecamp
100%
10 Ratings

9.0
monday.com
90%
4 Ratings
Performance

7.3
Basecamp
73%
8 Ratings

8.5
monday.com
85%
4 Ratings
Support Rating

8.6
Basecamp
86%
55 Ratings

8.3
monday.com
83%
1112 Ratings
Online Training

5.0
Basecamp
50%
1 Rating

7.9
monday.com
79%
3 Ratings
Implementation Rating

7.7
Basecamp
77%
8 Ratings

7.4
monday.com
74%
6 Ratings
Product Scalability

Basecamp
N/A
0 Ratings

8.6
monday.com
86%
4 Ratings
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Director Of Operations
Clearfire, Inc.Internet, 1-10 employees
monday.com
It seems very well suited to tracking tasks (job jar style) and sales-related solution and opportunity activities (value, who raised it, what the progress of sub-tasks is, due dates, remaining time, status indicators, filtering options, final output URL links, etc.) We don't really use it for its fully-intended purpose as a project tracker. Each of my team works independently, so we don't use the 'team collaboration' features of monday.com to the fullest.
Solutions Architect
Littlefish (UK) LtdInformation Technology & Services, 201-500 employees
Pros
Basecamp
- Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
- The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
- Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Verified User
Project Manager in Marketing
Design Company, 1-10 employeesmonday.com
- The dashboard gives us an instant view of new assignments or changes in existing ones.
- The ability to move items from Requests to Queue to In-Progress so everyone can see what we're working on is valuable.
- Asking questions, providing status reports, and making requests are so simple with the Update function.
Content Marketing
DevoComputer Software, 501-1000 employees
Cons
Basecamp
- High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
- Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
- Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Senior Graphic Designer
Oregon State University MarketingMarketing and Advertising, 1001-5000 employees
monday.com
- Some integrations with external systems, such as store inventory control, can be more straightforward
- Integrations with more customizable and two-way Facebook Ads or Google Ads for direct management by Monday
- Automations of creating new tasks when some action or job is completed are sometimes confusing
CEO (Chief Executive Officer)
SobrebarbaCosmetics, 1-10 employees
Pricing Details
Basecamp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per month
Basecamp Editions & Modules
Edition
Basecamp Personal | Free1 |
---|---|
Basecamp Business | $992 |
- Limited Capabilities
- Per Month [Unlimited Users]
Additional Pricing Details
—monday.com
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 Contact us
monday.com Editions & Modules
Edition
Basic | $81 |
---|---|
Standard | $101 |
Pro | $161 |
Enterprise | $02 |
- per user
- Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also availableLikelihood to Renew
Basecamp
Basecamp 10.0
Based on 26 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesmonday.com
monday.com 8.6
Based on 12 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Learning Management System Analyst -- CornerstoneOnDemand
H&E Equipment Services, Inc.Machinery, 1001-5000 employees
Usability
Basecamp
Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employeesmonday.com
monday.com 8.7
Based on 1163 answers
It sparks joy from the inner geek and master organizer in me. I've tried so many other tools that had a steep learning curve and seem like more work to manage than they were worth. monday.com has a great user interface, it's highly customizable and can be set up in minutes. They also have great resources if you need a bit more help. If you think it can do it, it probably does. Don't be afraid to play.
Web Designer
Reaves ProjectsDesign, 1-10 employees
Reliability and Availability
Basecamp
Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Developer & Designer
LMK Web Design and ConsultingInformation Technology and Services, 1-10 employees
monday.com
monday.com 9.0
Based on 4 answers
No answer on this topic is available.
Support Rating
Basecamp
Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Jemully MediaMarketing and Advertising, 1-10 employees
monday.com
monday.com 8.3
Based on 1112 answers
Using monday.com, I've been blown away by the quality of customer service I've received. The only way I can think of is to have a different support person respond to a follow-up inquiry if you require more information. To avoid feeling as though a new person has joined a conversation, it would be wonderful to be able to converse with the same person again and over again.
System Administrator
KyndrylInformation Technology & Services, 10,001+ employees
Online Training
Basecamp
Basecamp 5.0
Based on 1 answer
No answer on this topic is available.
monday.com
monday.com 7.9
Based on 3 answers
To have someone walk you thru the features and capabilities of Monday.com is priceless.Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful.The staff that have provided this training are fun, creative and very patient.
Administrative Coordinator to the NIRS
National Indigenous Fire Safety CouncilCivic & Social Organization, 11-50 employees
Implementation Rating
Basecamp
Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Marketing Content Manager | Social Media | Newsletter | Blog | White Papers
360trainingE-Learning, 201-500 employees
monday.com
monday.com 7.4
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Learning Management System Analyst -- CornerstoneOnDemand
H&E Equipment Services, Inc.Machinery, 1001-5000 employees
Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Senior Financial Analyst - Cost Analytics
Lowe's Companies, Inc.Retail, 10,001+ employees
monday.com
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Director Of Accounting
Vera Whole HealthMedical Practice, 201-500 employees
Return on Investment
Basecamp
- It has saved me time when having to get the same message out to multiple restaurants
- It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
- The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Director of Operations
Kome Sushi KitchenRestaurants, 11-50 employees
monday.com
- Positive - Good for basic organization of projects
- Positive - Good for tracking who is working on a project
- Negative - Layout and arrangement of buttons and tolls for update a bit confusing
- Negative - Quick acquisition of information not intuitive
Alumni Representative
California State University, Los AngelesHealth, Wellness and Fitness, 51-200 employees