Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.8 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$99
per month
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
BasecampWebex Meetings
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
BasecampWebex Meetings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Features
BasecampWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
5.7
118 Ratings
28% below category average
Webex Meetings
-
Ratings
Task Management6.9117 Ratings00 Ratings
Resource Management5.698 Ratings00 Ratings
Gantt Charts4.340 Ratings00 Ratings
Scheduling5.693 Ratings00 Ratings
Workflow Automation4.468 Ratings00 Ratings
Team Collaboration6.4117 Ratings00 Ratings
Support for Agile Methodology5.649 Ratings00 Ratings
Support for Waterfall Methodology5.145 Ratings00 Ratings
Document Management5.9109 Ratings00 Ratings
Email integration6.296 Ratings00 Ratings
Mobile Access6.495 Ratings00 Ratings
Timesheet Tracking4.744 Ratings00 Ratings
Change request and Case Management5.155 Ratings00 Ratings
Budget and Expense Management7.239 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
4% above category average
Webex Meetings
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.134 Ratings00 Ratings
Integration with accounting software7.927 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Basecamp
-
Ratings
Webex Meetings
8.2
697 Ratings
3% above category average
High quality audio00 Ratings8.8695 Ratings
High quality video00 Ratings8.6687 Ratings
Low bandwidth requirements00 Ratings7.3660 Ratings
Mobile support00 Ratings8.3628 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Basecamp
-
Ratings
Webex Meetings
8.5
688 Ratings
5% above category average
Desktop sharing00 Ratings8.8686 Ratings
Whiteboards00 Ratings8.2594 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Basecamp
-
Ratings
Webex Meetings
8.4
696 Ratings
2% above category average
Calendar integration00 Ratings8.5658 Ratings
Meeting initiation00 Ratings8.4687 Ratings
Integrates with social media00 Ratings8.0269 Ratings
Record meetings / events00 Ratings8.7654 Ratings
Slideshows00 Ratings8.6599 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Basecamp
-
Ratings
Webex Meetings
8.4
666 Ratings
0% below category average
Live chat00 Ratings8.6650 Ratings
Audience polling00 Ratings8.3575 Ratings
Q&A00 Ratings8.2579 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Basecamp
-
Ratings
Webex Meetings
8.5
657 Ratings
1% above category average
User authentication00 Ratings8.5615 Ratings
Participant roles & permissions00 Ratings8.6642 Ratings
Confidential attendee list00 Ratings8.5367 Ratings
Best Alternatives
BasecampWebex Meetings
Small Businesses
FunctionFox
FunctionFox
Score 8.5 out of 10
ClickMeeting
ClickMeeting
Score 9.1 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.1 out of 10
Enterprises
Quickbase
Quickbase
Score 9.3 out of 10
BlueJeans Meetings
BlueJeans Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampWebex Meetings
Likelihood to Recommend
6.6
(143 ratings)
8.6
(703 ratings)
Likelihood to Renew
10.0
(26 ratings)
8.9
(47 ratings)
Usability
7.8
(15 ratings)
8.4
(102 ratings)
Availability
10.0
(10 ratings)
9.0
(453 ratings)
Performance
7.3
(8 ratings)
8.7
(428 ratings)
Support Rating
8.6
(55 ratings)
7.9
(151 ratings)
In-Person Training
-
(0 ratings)
9.1
(4 ratings)
Online Training
5.0
(1 ratings)
8.0
(4 ratings)
Implementation Rating
7.7
(8 ratings)
7.5
(22 ratings)
Configurability
8.0
(1 ratings)
8.7
(8 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
8.4
(6 ratings)
Product Scalability
-
(0 ratings)
9.0
(424 ratings)
Professional Services
-
(0 ratings)
9.0
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.4
(8 ratings)
Vendor pre-sale
-
(0 ratings)
8.7
(9 ratings)
User Testimonials
BasecampWebex Meetings
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Cisco
Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
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Pros
Basecamp
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Cisco
  • On boarding process is so strong and the application itself is easy to use.
  • The camera on or off function works great and I find it very easy to mute and unmute myself so calls are quiet when needed.
  • I like the fact that it connects easily and over different time zones and I can add as many people as I can to the meeting as possible at one time without breaking up.
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Cons
Basecamp
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Cisco
  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.
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Likelihood to Renew
Basecamp
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Usability
Basecamp
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Basecamp
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Basecamp
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Basecamp
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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In-Person Training
Basecamp
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Basecamp
No answers on this topic
Cisco
User adoption is crucial for the success of any collaboration platform. Our organization provides training and education to users on how to use Webex effectively. Continuously online monitoring of user adoption rates and feedback to gauge the success of the implementation.Use analytics to track usage patterns and identify areas where further improvement or user training is needed.
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Implementation Rating
Basecamp
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model
Basecamp
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Basecamp
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Basecamp
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Basecamp
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots