What users are saying about
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Top Rated
143 Ratings
24 Ratings
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Score 8.6 out of 100

ClickUp

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Top Rated
143 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Bigin by Zoho CRM

Choosing Bigin by Zoho CRM is a good option if you are a growing small or medium-sized company with a hard time managing Google Sheets, as it is less cluttered than other CRMs and makes it easier to manage deals with little automation.
Achir saxena | TrustRadius Reviewer

ClickUp

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.
Fabienne Blanc | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bigin by Zoho CRM
9.5
ClickUp
Customer data management / contact management
Bigin by Zoho CRM
10.0
ClickUp
Workflow management
Bigin by Zoho CRM
9.0
ClickUp
Opportunity management
Bigin by Zoho CRM
9.5
ClickUp
Integration with email client (e.g., Outlook or Gmail)
Bigin by Zoho CRM
9.5
ClickUp
Interaction tracking
Bigin by Zoho CRM
9.5
ClickUp

Marketing Automation

Bigin by Zoho CRM
9.5
ClickUp
Lead management
Bigin by Zoho CRM
10.0
ClickUp
Email marketing
Bigin by Zoho CRM
9.0
ClickUp

CRM Project Management

Bigin by Zoho CRM
9.5
ClickUp
Task management
Bigin by Zoho CRM
9.5
ClickUp

CRM Reporting & Analytics

Bigin by Zoho CRM
9.8
ClickUp
Pipeline visualization
Bigin by Zoho CRM
9.5
ClickUp
Customizable reports
Bigin by Zoho CRM
10.0
ClickUp

Customization

Bigin by Zoho CRM
9.0
ClickUp
Custom fields
Bigin by Zoho CRM
9.0
ClickUp

Security

Bigin by Zoho CRM
9.8
ClickUp
Single sign-on capability
Bigin by Zoho CRM
9.5
ClickUp
Role-based user permissions
Bigin by Zoho CRM
10.0
ClickUp

Social CRM

Bigin by Zoho CRM
10.0
ClickUp
Social data
Bigin by Zoho CRM
10.0
ClickUp
Social engagement
Bigin by Zoho CRM
10.0
ClickUp

Integrations with 3rd-party Software

Bigin by Zoho CRM
9.0
ClickUp
Marketing automation
Bigin by Zoho CRM
9.0
ClickUp

Platform

Bigin by Zoho CRM
9.5
ClickUp
Mobile access
Bigin by Zoho CRM
9.5
ClickUp

Project Management

Bigin by Zoho CRM
ClickUp
8.6
Task Management
Bigin by Zoho CRM
ClickUp
9.6
Resource Management
Bigin by Zoho CRM
ClickUp
8.0
Gantt Charts
Bigin by Zoho CRM
ClickUp
8.8
Scheduling
Bigin by Zoho CRM
ClickUp
8.7
Workflow Automation
Bigin by Zoho CRM
ClickUp
8.2
Team Collaboration
Bigin by Zoho CRM
ClickUp
8.9
Support for Agile Methodology
Bigin by Zoho CRM
ClickUp
9.1
Support for Waterfall Methodology
Bigin by Zoho CRM
ClickUp
8.8
Document Management
Bigin by Zoho CRM
ClickUp
8.5
Email integration
Bigin by Zoho CRM
ClickUp
8.8
Mobile Access
Bigin by Zoho CRM
ClickUp
7.8
Timesheet Tracking
Bigin by Zoho CRM
ClickUp
8.3

Professional Services Automation

Bigin by Zoho CRM
ClickUp
8.0
Project & financial reporting
Bigin by Zoho CRM
ClickUp
8.0

Pros

Bigin by Zoho CRM

  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
Hildah Kay | TrustRadius Reviewer

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Cons

Bigin by Zoho CRM

  • Call lag needs fixing; I hate when we're stuck in middle of the conversation
  • Zoho products are seamless to integrate with, but other software is inconvenient, with less documentation there
Achir saxena | TrustRadius Reviewer

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Likelihood to Renew

Bigin by Zoho CRM

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Usability

Bigin by Zoho CRM

Bigin by Zoho CRM 9.5
Based on 2 answers
Bigin by Zoho CRM operates easily, as most of the features are automated, and there is a full guide for that. Also, Bigin allows customization of most of the activities, which ensures that results attained are specific and practical to interpret. The customer assistance notion from Bigin is always right, as they completely make a follow up concerning the new clients. Lastly, Bigin through social site engagement, the software learns what bothers or matters to the clients
Hildah Kay | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Support Rating

Bigin by Zoho CRM

Bigin by Zoho CRM 9.5
Based on 2 answers
Almost every task you need to learn about has a large amount of documentation available. However, my rating is based on my recent interaction with the developer. Although I was satisfied with the service, I deducted one point since getting them on the phone took me three to four days.
Achir saxena | TrustRadius Reviewer

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bigin by Zoho CRM

Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
Hildah Kay | TrustRadius Reviewer

ClickUp

We evaluated several project management software and compared features but at last we settled with Clickup. Reason being, ClickUp flaunts a machine learning capability which is essential in creating accurate and realistic estimates for projects. It fuels creativity and improves team productivity which results to getting projects delivered on schedule and getting more things done.
Mahmoud Farag | TrustRadius Reviewer

Return on Investment

Bigin by Zoho CRM

  • Better prospect data management; not missing any important contact information
  • Time saver--It has both email and calling capabilities, so switching between applications isn't necessary anymore
  • Increased productivity by speeding up closing deals
Achir saxena | TrustRadius Reviewer

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Bigin by Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bigin by Zoho CRM Editions & Modules

Edition
Express$7.001
  1. per user
Additional Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. per member per month (annual contract pricing)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bigin by Zoho CRM
9.0
ClickUp
9.2

Likelihood to Renew

Bigin by Zoho CRM
ClickUp
9.0

Usability

Bigin by Zoho CRM
9.5
ClickUp
9.0

Support Rating

Bigin by Zoho CRM
9.5
ClickUp
9.2

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