TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigtincan Engagement

    Score8 out of 10
    N/AModus (formerly App Data Room) is designed to drive sales success, by helping customers create and distribute content for the most critical moments of their sales process. The vendor boasts more than 120,000 sales and marketing professionals are using Modus to conduct 250,000 Critical Customer Conversations every day.N/A

    Dropbox Sign

    Score8.9 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    Bigtincan EngagementDropbox SignPandaDoc
    Editions & Modules
    No answers on this topic
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $25
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Bigtincan EngagementDropbox SignPandaDoc
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalOptionalOptional
    Additional DetailsThe off-the-shelf version starts at $45 per user per month. Whitelabel, integrations, enterprise pricing and authentication packages available on request.Additional pricing available for HelloWorks and HelloFaxPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Bigtincan EngagementDropbox SignPandaDoc
    Considered Multiple Products
    Bigtincan
    Chose Bigtincan Engagement
    App Data Room was the only product that we evaluated prior to implementation. Prior to implementation of App Data Room, our Marketing Department was working with a third-party vendor to create documents. Our reps were limited to being able to provide hard copy materials and …
    Incentivized
    Dropbox
    Chose Dropbox Sign
    PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't …
    Incentivized
    Chose Dropbox Sign
    Reliable and intuitive
    Incentivized
    Chose Dropbox Sign
    While the options above are viable, they don't seem to have the cost structures set up appropriately to capture the longtail of users that my company and I exist in. Even if they are cheaper, they entangle you in a mesh that basically leaves you stuck in their ecosystem. …
    Incentivized
    Chose Dropbox Sign
    Dropbox Sign has been the easiest to use as it's less complicated and friendly to use compared to the other competitor e-sign apps. We selected Dropbox Sign as it was cost-friendly as well as friendly to use, and a lot of our customers were familiar with the app, so it was easy …
    Incentivized
    Chose Dropbox Sign
    Dropbox is easier to use with a better and more clear interface & functionality.
    Incentivized
    Chose Dropbox Sign
    I think Dropbox Sign is very comparable to the others. I think they all do what they set out to do, but Dropbox Sign seemed to be the best deal, money wise.
    Incentivized
    PandaDoc
    Chose PandaDoc
    HelloSign required an extra step for users to get verified before signing (poor user experience) SignNow was a good alternative except for it lacked HubSpot integration. DocuSign was much more expensive. PandaDoc had the right features at the right price, plus the integration …
    Incentivized
    Chose PandaDoc
    We previously used DocuSign - while the eSignature features were good, we found it difficult to easily create and edit templates. It could be this has improved since then. I do think DocuSign contracts look more official. I took a demo with HelloSign - I liked it, but the …
    Incentivized
    Chose PandaDoc
    I have used many proposal tools over the years including Pandadoc, Nusii, Better Proposals, HelloSign, and others. I chose Pandadoc, because of the ease of use, constant updates, and at least provide some integrations.
    Incentivized
    Chose PandaDoc
    More expensive than HelloSign or eversign. But cheaper than DocuSign.

    Like the feature you can add videos on documents.
    Incentivized
    Chose PandaDoc
    • Not as trusted as DocuSign but far more flexible.
    • Not as pretty as Qwilr but far more accessible.
    • Not as many workflow functions as HelloSign but far more functional.
    Incentivized
    Chose PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our …
    Incentivized
    Chose PandaDoc
    PandaDoc is so much simpler to use. It is also the cheapest option that has full integrations via its API!
    Incentivized
    Chose PandaDoc
    We used HelloSign, which merged with Dropbox. It only gave three signatures per account and didn't allow for you to CC someone onto the document to receive it. It worked fine for what we needed, but we needed something that allowed for more signatures as we were sending …
    Incentivized
    Chose PandaDoc
    It came down to cost and simplicity. I may like more whistle's and bells, but just easier and cleaner template creation and management would be preferred.
    Incentivized
    Chose PandaDoc
    We tried DocuSign first but found the learning curve too steep. PandaDoc was able to launch almost instantly for us.
    Incentivized
    Chose PandaDoc
    The free plan from PandaDoc is better than the rest. The paid plans are affordable as compared to the rest.
    Incentivized
    Chose PandaDoc
    More affordable, better design and features align more with what we need to use it for. PandaDoc gets the job done & at a fraction of the cost of the other competitors without sacrificing any features. If you're looking to go virtual to gain more customers, reduce costs, save …
    Incentivized
    Chose PandaDoc
    PandaDoc is free for what I use.
    Incentivized
    Chose PandaDoc
    PandaDoc is unique when compared to other e-signature platforms because it allows for lots of customization and the templates feature allows management to set up documents and levels of customization.
    Incentivized
    Chose PandaDoc
    To be honest the competition is quite tight but where PandaDoc has excelled was in the integrations with sales CRM/pipeline software and how easy it is to convert a sales lead into a contract, and automatically feeding this information back into your sales pipeline to retain …
    Incentivized
    Chose PandaDoc
    PandaDoc was the only software that I tried that rang the most bells. From their 24 hour support to their full-size photos and content library, they stood above the crowd. Other products such as DocuSign were not intuitive or user friendly. PandaDoc is user friendly and …
    Incentivized
    Chose PandaDoc
    PandaDoc is the best for formatting custom documents compared to other products.
    Incentivized
    Chose PandaDoc
    Much greater design capabilities, more integration possibilities, and more complete solution for sales teams. PandaDoc is sales enablement software, not just digital document signing.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    140 Answers
    96%
    Would buy again
    222 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    133 Answers
    97%
    Delivers good value for the price
    204 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    141 Answers
    96%
    Happy with the feature set
    221 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    111 Answers
    97%
    Lived up to sales and marketing promises
    174 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    127 Answers
    97%
    Implementation went as expected
    182 Answers
    Best Alternatives
    Bigtincan EngagementDropbox SignPandaDoc
    Small Businesses
    Mediafly
    Score7.7 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Mediafly
    Score7.7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    ClearSlide
    Score8 out of 10
    DocuSign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bigtincan EngagementDropbox SignPandaDoc
    Likelihood to Recommend
    9.5
    (2 ratings)
    9.8
    (178 ratings)
    8.5
    (329 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.1
    (12 ratings)
    9.1
    (18 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (124 ratings)
    8.3
    (23 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    9.6
    (21 ratings)
    Support Rating
    9.0
    (1 ratings)
    1.7
    (18 ratings)
    6.1
    (23 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (4 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (120 ratings)
    2.8
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    6.7
    (4 ratings)
    User Testimonials
    Bigtincan EngagementDropbox SignPandaDoc
    Likelihood to Recommend
    Bigtincan
    ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
    Incentivized
    Read full review
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Pros
    Bigtincan
    • Allows us to include video collateral in our portfolio
    • Allows visibility into an activity that the recipient performs once collateral is sent to them
    • Provides analytics around most and least used pieces of collateral
    • Allows our marketing team to generate and upload new collateral on demand
    Incentivized
    Read full review
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Cons
    Bigtincan
    • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
    Incentivized
    Read full review
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Likelihood to Renew
    Bigtincan
    App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
    Incentivized
    Read full review
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Usability
    Bigtincan
    Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
    Incentivized
    Read full review
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Reliability and Availability
    Bigtincan
    No answers on this topic
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Performance
    Bigtincan
    No answers on this topic
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Support Rating
    Bigtincan
    The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
    Incentivized
    Read full review
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Implementation Rating
    Bigtincan
    No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
    Incentivized
    Read full review
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
    Read full review
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Alternatives Considered
    Bigtincan
    We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
    Incentivized
    Read full review
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Bigtincan
    No answers on this topic
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    PandaDoc
    No answers on this topic
    Scalability
    Bigtincan
    No answers on this topic
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    Bigtincan
    • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
    Incentivized
    Read full review
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    ScreenShots

    Bigtincan Engagement Screenshots

    Screenshot of Always Up-To-DateScreenshot of Content ManagementScreenshot of In-Depth AnalyticsScreenshot of Instant Follow-UpsScreenshot of Works Online and Offline

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.