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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    Brex

    Score9 out of 10
    N/ABrex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

    $12

    per month per user

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    BILLBrexFreshBooks
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    Essentials
    $0
    per month per user
    Premium
    $12
    per month per user
    Enterprise
    Custom Pricing
    per month per user
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    BILLBrexFreshBooks
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    BILLBrexFreshBooks
    Considered Multiple Products
    BILL
    Chose BILL
    Bill.com's strongest characteristic is that it integrates seamlessly with our GL system. Of the systems that I have used, Bill.com has required the least amount of mental energy ensuring that everything is being processed correctly and that all payments/transactions integrate …
    Incentivized
    Brex
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    100%
    Would buy again
    10 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    9 Answers
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    100%
    Happy with the feature set
    10 Answers
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    8 Answers
    62%
    Implementation went as expected
    8 Answers
    Features
    BILLBrexFreshBooks
    Payment Management
    Comparison of Payment Management features of BILL and Brex and FreshBooks
    Feature
    BILL
    7.9
    8 Ratings
    3% above category average
    Brex
    8.4
    2 Ratings
    5% above category average
    FreshBooks
    -
    Ratings
    Customizable Approval Policies8.06 Ratings8.02 Ratings00 Ratings
    Financial Document Management7.68 Ratings10.01 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings8.02 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings8.02 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings8.52 Ratings00 Ratings
    Advanced OCR7.54 Ratings9.01 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings7.52 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and Brex and FreshBooks
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    Brex
    -
    Ratings
    FreshBooks
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings00 Ratings
    Tax Form Preparation6.92 Ratings00 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of BILL and Brex and FreshBooks
    Feature
    BILL
    -
    Ratings
    Brex
    9.0
    2 Ratings
    8% above category average
    FreshBooks
    -
    Ratings
    Employee Expense Reporting00 Ratings9.52 Ratings00 Ratings
    Corporate Card Reconciliation00 Ratings8.52 Ratings00 Ratings
    Customization
    Comparison of Customization features of BILL and Brex and FreshBooks
    Feature
    BILL
    -
    Ratings
    Brex
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings00 Ratings9.330 Ratings
    Plug-ins00 Ratings00 Ratings9.026 Ratings
    Security
    Comparison of Security features of BILL and Brex and FreshBooks
    Feature
    BILL
    -
    Ratings
    Brex
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of BILL and Brex and FreshBooks
    Feature
    BILL
    -
    Ratings
    Brex
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings00 Ratings9.057 Ratings
    Standard reports00 Ratings00 Ratings8.855 Ratings
    Custom reports00 Ratings00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of BILL and Brex and FreshBooks
    Feature
    BILL
    -
    Ratings
    Brex
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings00 Ratings8.041 Ratings
    Accounts receivable00 Ratings00 Ratings9.455 Ratings
    Cash management00 Ratings00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings00 Ratings7.02 Ratings
    Expense management00 Ratings00 Ratings6.651 Ratings
    Time tracking00 Ratings00 Ratings7.642 Ratings
    Multi-currency support00 Ratings00 Ratings7.01 Ratings
    Regulations compliance00 Ratings00 Ratings6.021 Ratings
    Self-service portal00 Ratings00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of BILL and Brex and FreshBooks
    Feature
    BILL
    -
    Ratings
    Brex
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings00 Ratings8.839 Ratings
    Order entry00 Ratings00 Ratings9.337 Ratings
    Credit card processing00 Ratings00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings00 Ratings10.01 Ratings
    Best Alternatives
    BILLBrexFreshBooks
    Small Businesses
    Tipalti
    Score7.7 out of 10
    Dext
    Score9.5 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    Expensify
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Microsoft Dynamics GP
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BILLBrexFreshBooks
    Likelihood to Recommend
    7.9
    (68 ratings)
    8.5
    (10 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    8.0
    (1 ratings)
    7.6
    (18 ratings)
    Usability
    8.5
    (8 ratings)
    8.5
    (2 ratings)
    9.6
    (20 ratings)
    Availability
    8.0
    (7 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (18 ratings)
    1.0
    (3 ratings)
    6.0
    (11 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLBrexFreshBooks
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Brex
    Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Brex
    • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
    • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Brex
    • It can be somewhat confusing to transfer money between the credit card and bank side
    • More help identifying areas of overspending
    • More help tracking spending around specific accounts
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Brex
    It has worked well for us for at least 5 years so I would anticipate us keeping Brex
    Incentivized
    Read full review
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Brex
    The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Brex
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Brex
    No answers on this topic
    FreshBooks
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Brex
    Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
    Read full review
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Brex
    No answers on this topic
    FreshBooks
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Brex
    Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Brex
    NA- I don't use Brex in a way that I know how to comment on this
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Professional Services
    BILL
    No answers on this topic
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    FreshBooks
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Brex
    • No fee wire transfer.
    • Net 60 credit card terms is good for our cashflow.
    • Fast and easy employee credit cards saves us time.
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking