Brex vs. Expensify vs. Plaid

Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.

Incentivized

I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.

Incentivized

Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.

Incentivized

• Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
• User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.

Incentivized

• Easy to access online portal whether using a mobile device or desktop app
• Receipts can be uploaded in a breeze and automatically categorized
• Expense Reports are submitted monthly on autopilot
• Expenses for gas is calculated on the app by entering the starting/ending destinations.

Incentivized

• Plaid connects with 100s of US consumer banks.
• Plaid continuously updates its software to meet the requirements of individual banks.
• Plaid can get your company's payment processing up and running faster than traditional methods.

Incentivized

• It can be somewhat confusing to transfer money between the credit card and bank side
• More help identifying areas of overspending
• More help tracking spending around specific accounts

Incentivized

• I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
• It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
• Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!

Incentivized

• Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
• Update timelines could be clearer when they are working on updating a connection with a certain bank.
• The search functionality for the user to find their bank could be a little more robust.

Incentivized

It has worked well for us for at least 5 years so I would anticipate us keeping Brex

Incentivized

We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future

Incentivized

The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.

Incentivized

My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)

Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support

Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process

Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.

Incentivized

It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

NA- I don't use Brex in a way that I know how to comment on this

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

• No fee wire transfer.
• Net 60 credit card terms is good for our cashflow.
• Fast and easy employee credit cards saves us time.

Incentivized

• We went from paying credit card fees with no approval process to a no fees and complex approval processes.
• I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.

Incentivized

• Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.

Incentivized