Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buffer
Score 7.8 out of 10
Small Businesses (1-50 employees)
Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.
$6
per month per channel
X Pro
Score 7.9 out of 10
N/A
Replacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
Zoho Social
Score 9.1 out of 10
N/A
Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…
$15
per month
Pricing
BufferX ProZoho Social
Editions & Modules
Free
$0
Essentials
$6
per month per channel
Team
$12
per month per channel
No answers on this topic
Free
$0
per month per user
Standard
$15
per month per user
Professional
$40
per month per user
Premium
$65
per month 3 users
Agency
$320
per month 5 users
Agency Plus
$460
per month 5 users
Offerings
Pricing Offerings
BufferX ProZoho Social
Free Trial
YesNoYes
Free/Freemium Version
YesYesYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
More Pricing Information
Community Pulse
BufferX ProZoho Social
Considered Multiple Products
Buffer
Chose Buffer
Buffer had the best free version, but Zoho Social had the most social media channels available in the price range.
Hootsuite was the tool we first wanted, but the price was considerably more, for tools we are not sure if we need at this time.
Chose Buffer
Buffer is comparable to those mentioned. Not as great as Hootsuite and Meltwater, but it holds its own and gets the job done. Buffer comes off more like the budget friendly option and lacks some of the overall bells and whistles Hootsuite and Meltwater offers. Buffer is really …
Chose Buffer
Buffer has a clear, easy to use interface and a reliable scheduling calendar.
Chose Buffer
We selected this tool to maintain the activity of publication in social networks at a low cost and good productivity, we consider that it adds to our objectives of brand awareness or discovery, since it allows us to keep our channels active with information and content that we …
Chose Buffer
Buffer and Hootsuite are considered as best tools for managing your social media accounts . The only difference which I feel between the two is Buffer is [more] focused on pre-scheduling and Hootsuite is a advanced version of Buffer you can say it allows you full -fledged …
Chose Buffer
I would recommend Buffer for ease of use, social media intergration and costs, also Buffer rarely has any issues or downtime. If they do they warn you well in advance.
Chose Buffer
While you can use TweetDeck with other social networks, its primary focus is on Twitter, and they’ve developed a robust feature set to cater to managing Twitter. If your business is multi-networked, then you'll need Buffer.
Chose Buffer
Buffer is more user-friendly and offers a queue, where you can shuffle your updates and schedule them for the future. You can also schedule slots that get the most engagement with your audience, which is extremely helpful when you're trying to hit KPI's. I didn't use Sprout's …
Chose Buffer
We started off using TweetDeck and then migrated to Hootsuite. These apps work fine for monitoring partner posts and hashtags that are relevant to our brand but their sharing and scheduling utilities were clunky and inefficient. I'd still be using them for social media …
X Pro
Chose X Pro
When [it comes to] comparison I found all these platforms competitive and having great features altogether. All features are the same like monitoring, scheduling, Analysing but TweetDeck mainly analyzes on Twitter whereas on Hootsuite and Buffer, [it only] allows [you to] …
Zoho Social
Chose Zoho Social
It's better than the alternatives
Chose Zoho Social
Each tool had strengths, but Zoho Social stood out for its streamlined publishing workflow, cross-platform reliability, intuitive calendar, and overall stability. It’s the one I ultimately stuck with for daily multi-brand posting.
Chose Zoho Social
I've found Zoho Social provides a much wider range of options and some are to a much more detailed level.
Chose Zoho Social
Zoho Social has much more featured in one place. Also have more advanced AI assistance per channel as well as option to schedule comments for each social post which helps a lot.
Chose Zoho Social
I find Buffer's interface more difficult to use and the reports do not have as many features as Zoho Social and are not customizable. I also don't find their engagement tab useful.
Chose Zoho Social
Hootsuite was much harder to navigate, was far more expensive, and didn't really do what it said it could do.
Chose Zoho Social
One product that wasn't listed here is Plannthat.com That's actually where all of my other clients' brands are located. I like that plan gives you content creation ideas, keeps you on top of trends, and shows you a calendar (weekly and monthly) on what you've posted already, …
Chose Zoho Social
Zoho Social is similar to Buffer in price but you get more channels for the costs, while Buffer allows for Pinterest. Zoho is more difficult to customize posts based on social media channels than Buffer, but easier to schedule posts for all channels at once. Zoho is cheaper …
Chose Zoho Social
I'd tried Zoho initially for enterprise management solutions. After several years of trusted service and their awards in the industry, I gave it a closer look. Many social tools have come and gone or increased prices while downgrading services for the people who helped them …
Chose Zoho Social
Zoho easily is a better bet compared to other applications not just in terms of the pricing but also in terms of usability. Most applications charge you separately for managing different social accounts of the company. Zoho gives you access to all your accounts under one …
Chose Zoho Social
We have tried other online social media management platforms such as Hootsuite however Zoho Social is the best platform we've used so far for a number of reasons. We have found it much easier to navigate across the Zoho Social platform and also more useful when it comes to the …
Chose Zoho Social
It's in another league as far as I'm concerned. One point I forgot to mention was the Canva integration where you can pull designs/creative directly from your account or create a new design within.
Chose Zoho Social
[Zoho Social is] very simple, fast, and easy to use. All platforms have their own pros and cons, but Zoho Social is better for linkedin due the social network penalize when you are hosting content in another platform. Zoho Social upload the content directly to linkedin. It also …
Chose Zoho Social
Zoho [Social] doesn't require you to use their scheduling function in order to collect data on posts.
Chose Zoho Social
Compared to all 3 of the options listed above, which are good pieces of software in their own right, Zoho Social makes it much easier to actually respond and engage with people on social media. This creates better sentiment towards our brand, has surfaced leads, and business …
Chose Zoho Social
Zoho is around the price range of basic packages of these two softwares, but, in my opinion, has better reporting. It's way faster than Hootsuite, and mobile. Featurewise, Zoho Social lacks some features, and Hootsuite has the best learning support, and certification.
Chose Zoho Social
Zoho Social just has a lot more features and A LOT better price point than the other guys.
Features
BufferX ProZoho Social
Publishing
Comparison of Publishing features of Product A and Product B
Buffer
7.9
77 Ratings
2% below category average
X Pro
-
Ratings
Zoho Social
8.6
508 Ratings
6% above category average
Content planning and scheduling8.677 Ratings00 Ratings9.3506 Ratings
Content optimization7.470 Ratings00 Ratings8.3420 Ratings
Workflow management7.766 Ratings00 Ratings8.744 Ratings
Audience targeting00 Ratings00 Ratings8.3360 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Buffer
7.1
70 Ratings
8% below category average
X Pro
-
Ratings
Zoho Social
8.3
409 Ratings
7% above category average
Campaign success analytics7.170 Ratings00 Ratings8.6405 Ratings
Real-time tracking00 Ratings00 Ratings8.839 Ratings
Competitor analysis00 Ratings00 Ratings7.4251 Ratings
Account management
Comparison of Account management features of Product A and Product B
Buffer
8.3
72 Ratings
4% above category average
X Pro
-
Ratings
Zoho Social
8.9
447 Ratings
11% above category average
Role-based user permissions & privileges8.459 Ratings00 Ratings8.8351 Ratings
Mobile access8.168 Ratings00 Ratings9.0424 Ratings
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Buffer
-
Ratings
X Pro
-
Ratings
Zoho Social
8.6
432 Ratings
12% above category average
Sentiment analysis00 Ratings00 Ratings8.2309 Ratings
Broad channel coverage00 Ratings00 Ratings8.9426 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Buffer
-
Ratings
X Pro
-
Ratings
Zoho Social
8.3
414 Ratings
3% above category average
Automated routing and prioritization00 Ratings00 Ratings7.9352 Ratings
Customer interaction histories00 Ratings00 Ratings8.1386 Ratings
Bulk actions00 Ratings00 Ratings8.938 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Buffer
-
Ratings
X Pro
-
Ratings
Zoho Social
8.3
361 Ratings
8% above category average
Lead generation00 Ratings00 Ratings8.1274 Ratings
Content marketing00 Ratings00 Ratings8.4351 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Buffer
-
Ratings
X Pro
-
Ratings
Zoho Social
9.1
498 Ratings
8% above category average
Twitter00 Ratings00 Ratings9.2446 Ratings
Facebook00 Ratings00 Ratings9.2484 Ratings
LinkedIn00 Ratings00 Ratings9.2437 Ratings
Google+00 Ratings00 Ratings8.8285 Ratings
Instagram00 Ratings00 Ratings9.2416 Ratings
Best Alternatives
BufferX ProZoho Social
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Sprinklr Social
Sprinklr Social
Score 8.7 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BufferX ProZoho Social
Likelihood to Recommend
7.8
(96 ratings)
8.0
(33 ratings)
9.4
(492 ratings)
Likelihood to Renew
8.0
(15 ratings)
7.1
(16 ratings)
8.6
(14 ratings)
Usability
8.4
(33 ratings)
8.0
(4 ratings)
9.5
(320 ratings)
Availability
8.2
(2 ratings)
8.4
(2 ratings)
8.2
(2 ratings)
Performance
8.0
(2 ratings)
8.0
(1 ratings)
8.2
(3 ratings)
Support Rating
7.0
(24 ratings)
8.0
(6 ratings)
9.3
(220 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
8.0
(3 ratings)
10.0
(1 ratings)
8.4
(5 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
8.6
(2 ratings)
-
(0 ratings)
8.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
BufferX ProZoho Social
Likelihood to Recommend
Buffer
It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
Read full review
X Corp (formerly Twitter)
TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.
Read full review
Zoho
Zoho Social excels at multi-channel social media management with intuitive scheduling and analytics. The platform integrates seamlessly with CRM, enabling personalized customer engagement. Best suited for small-to-medium businesses managing multiple social accounts. However, advanced AI-driven insights and competitor analysis features could be enhanced. The reporting dashboard is comprehensive but could use more customization options for enterprise teams.
Read full review
Pros
Buffer
  • I can plan and publish content on social channels.
  • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
  • It has a special price; it is pretty affordable.
  • It has the possibility of integrating with other tools to improve its functions.
Read full review
X Corp (formerly Twitter)
  • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
  • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
Read full review
Zoho
  • Content sharing to all our social media accounts at one place
  • Warning about platform specific issues, also giving choice not to include problematic platforms
  • Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
Read full review
Cons
Buffer
  • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
  • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
Read full review
X Corp (formerly Twitter)
  • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
  • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
  • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
Read full review
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
Read full review
Likelihood to Renew
Buffer
I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
Read full review
X Corp (formerly Twitter)
As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.
Read full review
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
Read full review
Usability
Buffer
We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
Read full review
X Corp (formerly Twitter)
It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
Read full review
Zoho
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
Read full review
Reliability and Availability
Buffer
Buffer is always on hand and very reliable, their software suite rarely has outages
Read full review
X Corp (formerly Twitter)
TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
Read full review
Zoho
No answers on this topic
Performance
Buffer
Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
Read full review
X Corp (formerly Twitter)
Besides posting multiple times when stuck in a loop not other real issues.
Read full review
Zoho
No answers on this topic
Support Rating
Buffer
  1. It really helped to my business to grow online.
  2. I was able to take actions mindfully as the analytics are damn good.
  3. Also used for managing clients social media accounts and it proved to be a best resource.
  4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
  5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
Read full review
X Corp (formerly Twitter)
I've never had to contact customer support. Tweetdeck has always worked like a charm for me. And, if I have had a problem, I've simply deleted the column, then recreated it and it worked again. While it's not without its glitches every once in a great while, it's worked like a charm.
Read full review
Zoho
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
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Implementation Rating
Buffer
We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
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X Corp (formerly Twitter)
Easy download and launch of application.
Read full review
Zoho
No answers on this topic
Alternatives Considered
Buffer
I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
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X Corp (formerly Twitter)
Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. Its UI and functionality for multiple accounts seems to be the best I've tried.
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Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Scalability
Buffer
Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
Read full review
X Corp (formerly Twitter)
No answers on this topic
Zoho
No answers on this topic
Return on Investment
Buffer
  • It has saved money by allowing us to automate our social using one person
  • It allows us to connect one channel at a time instead of wasting money on larger account management tools
  • We are making money, because it has already delivered several clients
Read full review
X Corp (formerly Twitter)
  • Positive: User-friendly and therefore easy to teach new members.
  • Positive: Easy team management (when there are multiple users/managers for one channel).
  • Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.
Read full review
Zoho
  • Through customer targeting, we end up having more clients intending to buy our products and we make some profits.
  • Also, Zoho Social has automated analytical capacity, which acts as a source for primary research, and we incur no other expenditure on the same.
  • Lastly, Zoho Social includes all social pages and other platforms that audiences visit, giving us a huge segmentation or support.
Read full review
ScreenShots

Buffer Screenshots

Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics

Zoho Social Screenshots

Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.