ClearCompany vs UKG Pro

• Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
• ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
• ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.

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• Reports: Easy to create, store and run for managers.
• Employee Data: Easy for employees to make updates to personal information and to find applicable data relevant to them.
• Benefits management: Easy open enrollment features, data feeds with benefit carriers run smoothly, ease of use for employees to see what benefits they currently have.

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• Implementation can be very lengthy and not always feasible for companies looking for a speedy integration
• Functionality of program overall is very antiquated.
• Response time is typically okay, but the time frame for resolutions to issues with the system can be over a span of weeks.
• Not as user-friendly as other comparable ATS; missing a lot of basic bells and whistles that make the system easy to navigate.

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• Taxes - I have struggled in this area from the beginning. Even though I do see improvements over the last two years, there is still room for improvement. Locating QVR and receiving multiple emails when it is ready. Look forward to the fall 2021 release on payment services.
• Cases opened are sometimes not addressed as quickly as I would like to see. Again, this could be related to a lot of my cases are about tax errors, or notices from agencies.
• BI reports - I used to be able to search and find the reports I want to run, now they do not seem to show up in the search tool. Making more difficult to locate.

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• My goodness, the ROI on the product is astronomical. We wouldn't be in business if it weren't for ClearCompany. Our old way of doing things, through Indeed ads and Craigslist Jobs was not attracting the volume and quality that we were looking for. Communication was a mess and HR generalists were stepping on each other's toes by offering the same position to multiple candidates. ClearCompany has streamlined the process and has helped our company grow by 34% in the last 18 months!

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• From a cost/time perspective, it has allowed our small HR department of 10 to manage all HR functions for the entire organization without adding additional staff. We can work more efficiently using the same tool and manage all HR activities through the UKG Pro platform.
• Streamline different department functions: payroll, HR, employee communications all through one tool.
• Positive impact with more employees working from home, supervisors ability to approve/deny schedule requests through time management in and outside of the office has been beneficial to approve and accommodate employee schedule changes.

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