TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about ClickUp

Please fill out the form below to get in touch.

ClickUp

Connect with ClickUp

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ClickUp so that ClickUp and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

    $0

    per month per seat

    Figma

    Score8.9 out of 10
    N/AFigma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.

    $15

    per month per editor

    Pricing
    ClickUpFigma
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Professional
    $144
    per year
    Organization
    $540
    per year
    Starter
    Free
    Offerings
    Pricing Offerings
    ClickUpFigma
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    ClickUpFigma
    Considered Both Products
    ClickUp
    Chose ClickUp
    They all disappeared - we slowly migrated from all the other apps to ClickUp and never looked back. This way, we cut our costs and stopped app switching. Sometimes, these apps have better features for a single tasks or action you want to do, but there is the added benefit in …
    Incentivized
    Chose ClickUp
    Custom Dashboards for Better VisibilityWe set up custom dashboards to track project progress, team workload, and deadlines in real time, eliminating the need for manual status meetings and Streamlining Team Collaboration & Task PrioritizationUsing priority flags and sprint …
    Incentivized
    Chose ClickUp
    Jira is really good and maybe it works better in big projects. But for a department that serves multiple customers at the same time, ClickUp stands out. monday.com seems difficult and complicated to use.
    Incentivized
    Chose ClickUp
    I really like the flexibility of ClickUp and that it has an easy use of experience (once you know how to use it). I found other tools quite limiting in not being able to add specific logic or rules. It's really important to be able to show data in specific ways for our clients, …
    Incentivized
    Chose ClickUp
    ClickUp is a lot more customizable, user friendly and comprehensive.
    While Trello might be a bit more minimalistic, i would choose a comprehensive tool over minimalism any day because it suits my needs specifically as opposed to a smaller org's needs. Trello has limited options …
    Incentivized
    Chose ClickUp
    ClickUp is more robust with more customizations available in order for our teams, individual users and company at large to be able to use it in the best ways possible for various instances/needs. It is not only great for task management, but the communication availability …
    Incentivized
    Chose ClickUp
    Faster, multiple tools in one app, modern.
    Incentivized
    Chose ClickUp
    At first, all these apps are quite overwhelming. ClickUp's UX is intuitive. It's more robust and offers better customization for different industries, business scales, goals, and user types. The multiple views, the dashboard, sidebar, are key to adapting the app to your needs. …
    Incentivized
    Chose ClickUp
    It combines both task management, project documentation, planning in timesheet and recording the progress throughout the project. I believe it is just part of all possibilities that I personally use here. But I know that our management uses more features like specific graphs, …
    Incentivized
    Chose ClickUp
    ClickUp is as if someone had taken the best functions and usability of each of the tools on the market, put them in a bag, shaken them well, and then used this beautiful paint to paint the Mona Lisa of Productivity. That's it.
    Incentivized
    Chose ClickUp
    ClickUp has allowed us to consolidate all of the above platforms into one. Also, customizing our ClickUp views has allowed us to properly taylor our task views to our project management/team requirements in order to increase organization and boost productivity.
    Incentivized
    Chose ClickUp
    After struggling with other great but not quite right PM software, I sat down and drew what I needed in a PM software. Then I looked online for that and found ClickUp. The primary reason is to see work in so many ways across different projects, and also narrow in to one …
    Incentivized
    Chose ClickUp
    Trello had much fewer features, as it only allowed us to have a board, and did not (at the time I used it) have docs or forms to help us optimize our workflow. Its user experience did not inspire the effortless cross-collaboration that Clickup has caused in my team and in the …
    Incentivized
    Chose ClickUp
    I would say that these are also very good project management systems and it would be unfair to say that they are not. I think that for us it was the overall feel that suited better than the above-mentioned tools. The intuitiveness that ClickUp gave us was more close to our way …
    Incentivized
    Chose ClickUp
    ClickUp strikes the right balance between easy to configure and having enough features that allow you to effectively track a large number of tickets.
    Incentivized
    Chose ClickUp
    More pleasant, automated and intuitive UI and UX.
    Incentivized
    Chose ClickUp
    ClickUp is just better because they have simplified not only the customer or employee-facing side but they crafted an easy environment for the admin to edit the workflow and the data points of the projects in the meantime that you are working within them.
    Incentivized
    Chose ClickUp
    As I mentioned, ClickUp still is not the replacement for these tools - we use them on what we think the tool does the better job.
    Incentivized
    Chose ClickUp
    We actually liked monday.com it just was too expensive as you have to pay for every user - even if they only leave a comment every few months. Some promised integrations from monday.com just didn't probably work or have been extremely limited. All the promising automation …
    Incentivized
    Chose ClickUp
    Pricing. They simply can’t be beaten for what they offer.
    Incentivized
    Figma
    Chose Figma
    Figma is easy to start and not complicated, even for entry-level designers. Its price is also cheap compared to Adobe.
    Incentivized
    Chose Figma
    Much more intuitive, Adobe XD fails to keep up with the newest market changes thus it did not let us stay on top of the technology. The big plus of Figma is that the majority of our clients worked with it, whereas it was not the case with Adobe XD. You can get similar results …
    Incentivized
    Chose Figma
    I gave up on Adobe XD due to the frequent crashes and then later the Adobe Creative cloud subscription model pricing didn't make sense for me.
    Incentivized
    Chose Figma
    Figma is generally better suited than other design tools for prototyping, designing and demoing apps. It is the only suitable tool for building apps. Other design tools/programs we use are more useful for presentations and infographics--but this is largely due to habit (we're …
    Incentivized
    Chose Figma
    Works on any platform and seems to be innovating at a faster clip than Sketch. Also has a very streamlined performance where Sketch can seem a little clunky even on decently spec'd computers. Figma also has plugins which is chipping away at one of Sketch's best features …
    Incentivized
    Chose Figma
    This isn't a 1:1 comparison because InVision doesn't have all of the same features as Figma (it operates primarily as a prototype app). Figma allows you to house actual design files in addition to its prototype feature, but InVision's prototype is easier to use. If a team is …
    Incentivized
    Chose Figma
    InvisionApp does not contain all of the functionality of Figma, but our team still uses it for prototypes. InVision's prototypes are superior to Figma's in that they're easier to put together and the client loves the ability to just click through using arrows on their …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    789 Answers
    100%
    Would buy again
    204 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    719 Answers
    98%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    795 Answers
    97%
    Happy with the feature set
    198 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    568 Answers
    99%
    Lived up to sales and marketing promises
    123 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    644 Answers
    97%
    Implementation went as expected
    142 Answers
    Features
    ClickUpFigma
    Project Management
    Comparison of Project Management features of ClickUp and Figma
    Feature
    ClickUp
    8.3
    821 Ratings
    8% above category average
    Figma
    -
    Ratings
    Task Management9.5835 Ratings00 Ratings
    Resource Management8.5672 Ratings00 Ratings
    Gantt Charts8.1614 Ratings00 Ratings
    Scheduling8.7699 Ratings00 Ratings
    Workflow Automation8.2671 Ratings00 Ratings
    Team Collaboration9.3799 Ratings00 Ratings
    Support for Agile Methodology8.7568 Ratings00 Ratings
    Support for Waterfall Methodology8.4482 Ratings00 Ratings
    Document Management8.0726 Ratings00 Ratings
    Email integration7.6591 Ratings00 Ratings
    Mobile Access7.1679 Ratings00 Ratings
    Timesheet Tracking8.0567 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Figma
    Feature
    ClickUp
    7.6
    427 Ratings
    1% below category average
    Figma
    -
    Ratings
    Project & financial reporting7.6435 Ratings00 Ratings
    Best Alternatives
    ClickUpFigma
    Small Businesses
    Any.do
    Score8 out of 10
    Proto.io
    Score7 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    UXPin
    Score7.9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Marvel
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickUpFigma
    Likelihood to Recommend
    8.9
    (835 ratings)
    8.6
    (209 ratings)
    Likelihood to Renew
    9.7
    (43 ratings)
    10.0
    (7 ratings)
    Usability
    8.3
    (192 ratings)
    7.9
    (41 ratings)
    Availability
    9.5
    (6 ratings)
    5.5
    (1 ratings)
    Performance
    8.0
    (5 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.4
    (47 ratings)
    5.1
    (17 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (2 ratings)
    6.4
    (1 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    7.3
    (1 ratings)
    Ease of integration
    7.0
    (2 ratings)
    6.4
    (1 ratings)
    Product Scalability
    8.9
    (6 ratings)
    7.3
    (1 ratings)
    Professional Services
    5.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    7.3
    (1 ratings)
    User Testimonials
    ClickUpFigma
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    Figma
    I would recommend if you need to start from scratch a product UI or any customer journey that you need to implement that requires designing and visualizing different steps to complete a process. I would recommend that any design/UI/UX team brainstorm and make proposals that they can compare and discuss in a visual way.
    Incentivized
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    Figma
    • Figma allows us to create universal content. This means that if multiple designers want to re-use a piece of content, and if everyone's content should be dynamically updated from time to time, we can easily accomplish this by turning design elements into a universal instance. Then, if an update is needed, we can push the change out to all assets at once. It's very efficient and ensures we're all updating content accordingly.
    • Figma also allows us to set parameters for the company's brand guide and share them across various designers. This way, we can easily pull from approved brand fonts, colors, and more, which allows our assets to remain unified across multiple touchpoints.
    • Figma also allowed us to create and install our own plugin, which we use to export every slide we have in a frame at one time, versus the default export feature, which limits you to one slice at a time. This is particularly useful for us when we're working on email templates, since we tend to have a ton of slices in any given series.
    Incentivized
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    Figma
    • It will be great if Figma will consider having the Pages where interactions can be stitched together among the Pages and not just one page with so many Frames to create the stand-alone clickable prototype that can be used to simulate the intended UX
    • Bring back the Inspect Mode tab right on the right-side panel of the main workspace instead of hiding behind the Dev Mode.
    • Figma Slides feature could be improved quite a bit more in order to be easier to assemble slides into a presentation deck and having pre-built templates for slides can be useful too.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Figma
    Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
    Incentivized
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    Figma
    There's a bit of a learning curve, but generally I think it's both more powerful and intuitive that other UX design tools. Most of what I need to do as a designer can be done in this platform, from basic wireframes to creating a design system, to creating pixel perfect designs, to prototyping to dev handoff.
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Figma
    The only regret I have is, its not available when there is no internet
    Incentivized
    Read full review
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Figma
    I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
    Incentivized
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Figma
    I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
    Incentivized
    Read full review
    In-Person Training
    ClickUp
    No answers on this topic
    Figma
    In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Figma
    Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
    Incentivized
    Read full review
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Figma
    No answers on this topic
    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
    Read full review
    Figma
    Miro is more user-friendly than Figma, but is less robust in terms of web prototyping and graphic design. While Figma isn't made to be used as a design tool, our team has taken to using it as such because it's richer in functions and personalizations compared to Miro and Figma.
    Incentivized
    Read full review
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Figma
    I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
    Incentivized
    Read full review
    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
    Read full review
    Figma
    • Allows us to get funding for further phases of the project (which is uncountable)
    • Well, it lets us show off when needed due to well suited UI-oriented character
    • Easily approachable by anyone (browser use)
    • User friendly interface
    • More advanced cooperation requires some of the users to have a license
    Incentivized
    Read full review
    ScreenShots

    ClickUp Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot