ConnectAndSell vs SalesLoft

• Builds lead lists.
• Maximizes connections with prospects.
• Provides guidance for how to approach future prospects.
• Leaves strategic voicemails for prospects.
• Sends emails based on programmable metrics.

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• Cadence Management - we can add and edit cadences based on a specific product line we want to sell or an event that our prospects and our reps attended.
• Activity Tracking - we can see all of the calls, emails, reminders, and tasks we have completed on an account or person basis.
• Templates & Snippets - we can easily create templates and snippets for common objections, questions, or ask for feedback.
• Dialer - we can use common dispositions to log calls, which allows us to track what types of conversations we're having, if at all.

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• One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
• The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
• We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.

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• Salesloft needs to vamp up their Rules management capabilities. To have the ability to create more rules in which (more fields & more open fields) cadences can be applied - for example. There should be a rule that one prospect can't be part of 2 cadences at the same time or of some sort. Or to somehow handle duplicates in the system (duplicate outreach) so customers don't get reached out to twice or at the same time by different account managers. (clean up data issues with rules)
• SalesLoft could have more cross-functional visibility for teams to share cadences. I think it's not that easy to find Team Cadences or to filter Cadences.
• SalesLoft should have better metrics for successful campaigns. It should be able to rank or rate the best campaigns across teams so that we can know for best practices which are the best campaigns to continue using and which ones to now. So rank them by "Open Rate" or "View Rate" or "Click Rate" just to have better analytics and a dashboard to track success metrics.

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• We did not have a positive experience with ConnectAndSell from an ROI perspective.
• ConnectAndSell did not have a give us a positive result on our business objective.
• We did have a great sale to start transition, and that support was good. However, ongoing support was frustrating.

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• I'm sure there has been a huge positive ROI in terms of our team's overall productivity and efficiency in comparison to not having anything at all. However, it's hard to say what the ROI is or would be in comparison to another tool in this space as I have not tried any.

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