Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crowdbooster (discontinued)
Score 7.0 out of 10
N/A
Crowdbooster was a tool to measure the success of Twitter and Facebook posts, with visualizations to track retweets, and track potential impressions created, likes, comments, and how many shares a Facebook post has received. Crowdbooster is no longer available.
$9
per month
Followerwonk
Score 6.8 out of 10
N/A
Twitter analytics: Understand followers, influencers; competitive research. Formerly from Moz, Followerwonk is presently its own company since 2017.
$29
per month
Hootsuite
Score 8.1 out of 10
N/A
Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…
$249
per month per user
Pricing
Crowdbooster (discontinued)FollowerwonkHootsuite
Editions & Modules
No answers on this topic
Target
$29.00
per month
Multitask
$79.00
per month
Standard
$199
per month (billed annually) Starts at 1 user, 10 social accounts
Advanced
$399
per month (billed annually) Starts at 1 user, unlimited social accounts
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
Crowdbooster (discontinued)FollowerwonkHootsuite
Free Trial
YesNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.
More Pricing Information
Community Pulse
Crowdbooster (discontinued)FollowerwonkHootsuite
Considered Multiple Products
Crowdbooster (discontinued)
Chose Crowdbooster (discontinued)
I use many different sites for social media analytics. Crowdbooster is used for overall statistics (followers, mentions, retweets) and monthly data and archived tweets. The other main sites used for Twitter are Cision, Radian6 and Hootsuite.
Followerwonk
Chose Followerwonk
Hootsuite and Followerwonk are very different tools. One is great for planning posts and content, and the other is great for audience analysis.
Chose Followerwonk
I really like the tool for some great insights but you also need another tool for other insights too. It is a great asset to the toolbox and not an all-rounder.
Hootsuite

No answer on this topic

Features
Crowdbooster (discontinued)FollowerwonkHootsuite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
6.7
314 Ratings
13% below category average
Boolean keyword searches00 Ratings00 Ratings6.6206 Ratings
Filtering out noise/spam00 Ratings00 Ratings6.2218 Ratings
Sentiment analysis00 Ratings00 Ratings6.5215 Ratings
Broad channel coverage00 Ratings00 Ratings7.6289 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
7.9
434 Ratings
2% below category average
Content planning and scheduling00 Ratings00 Ratings8.9433 Ratings
Audience targeting00 Ratings00 Ratings7.0295 Ratings
Content optimization00 Ratings00 Ratings7.6356 Ratings
Workflow management00 Ratings00 Ratings7.9368 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
7.6
350 Ratings
6% below category average
Automated routing and prioritization00 Ratings00 Ratings7.3254 Ratings
Customer interaction histories00 Ratings00 Ratings7.5272 Ratings
Bulk actions00 Ratings00 Ratings7.9302 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
6.9
329 Ratings
11% below category average
Lead generation00 Ratings00 Ratings6.6202 Ratings
Content marketing00 Ratings00 Ratings7.6296 Ratings
Paid media management00 Ratings00 Ratings6.8201 Ratings
Campaigns and promotions00 Ratings00 Ratings6.6250 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
8.2
426 Ratings
2% below category average
Twitter00 Ratings00 Ratings7.7384 Ratings
Facebook00 Ratings00 Ratings8.6409 Ratings
LinkedIn00 Ratings00 Ratings8.3356 Ratings
Google+00 Ratings00 Ratings8.960 Ratings
Instagram00 Ratings00 Ratings8.4363 Ratings
Pinterest00 Ratings00 Ratings8.1179 Ratings
YouTube00 Ratings00 Ratings7.7169 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
7.8
351 Ratings
1% above category average
Campaign success analytics00 Ratings00 Ratings8.0323 Ratings
Real-time tracking00 Ratings00 Ratings7.5325 Ratings
Competitor analysis00 Ratings00 Ratings7.8225 Ratings
Account management
Comparison of Account management features of Product A and Product B
Crowdbooster (discontinued)
-
Ratings
Followerwonk
-
Ratings
Hootsuite
7.7
358 Ratings
3% below category average
Role-based user permissions & privileges00 Ratings00 Ratings8.0305 Ratings
Mobile access00 Ratings00 Ratings7.3329 Ratings
Best Alternatives
Crowdbooster (discontinued)FollowerwonkHootsuite
Small Businesses
Agency Analytics
Agency Analytics
Score 9.1 out of 10
Agency Analytics
Agency Analytics
Score 9.1 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
Echobox Social
Echobox Social
Score 9.8 out of 10
Echobox Social
Echobox Social
Score 9.8 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Crowdbooster (discontinued)FollowerwonkHootsuite
Likelihood to Recommend
7.0
(11 ratings)
6.8
(7 ratings)
8.3
(486 ratings)
Likelihood to Renew
7.5
(9 ratings)
7.3
(4 ratings)
8.7
(89 ratings)
Usability
10.0
(4 ratings)
-
(0 ratings)
8.2
(125 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
9.8
(21 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
9.8
(19 ratings)
Support Rating
2.0
(2 ratings)
10.0
(1 ratings)
7.0
(263 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
6.0
(1 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
9.0
(17 ratings)
Implementation Rating
9.0
(2 ratings)
-
(0 ratings)
8.0
(39 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
7.2
(3 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.6
(2 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
8.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.3
(18 ratings)
User Testimonials
Crowdbooster (discontinued)FollowerwonkHootsuite
Likelihood to Recommend
Discontinued Products
Before recommending Crowdbooster, I'd want to know what goals they hope to accomplish with the software. Then I would want them to specifically identify what types of metrics would be most useful to their program. If they specifically need to report out on how many people in a certain location they reached, this isn't the right fit. If they are using other tools, there may be duplication. However, if they are currently using more budget-friendly solutions or just getting started with a new program, Crowdbooster is a perfect fit. It will help you to grow your program and is flexible enough to accommodate your needs.
Read full review
Followerwonk
I would not recommend Followerwonk to a company who wasn't taking their Twitter strategy seriously. If it's something that receives very little attention or something that isn't being contributed to with any regularity or consistency, there's little need to understand more about your customers and users. However, there if social media is a component that is critical in your industry or in your business, knowledge is the key to success. Followerwonk allows your social media team to have the deep insight they need to make impressions on Twitter. The Followerwonk tool also allows you to become and remain competitive against others in your space by seeing how you stack up against them, who they follow, and what authority they have on Twitter.
Read full review
Hootsuite
Hootsuite is well-suited for agencies managing multiple clients or scheduling multiple posts regularly across different channels. It's also appropriate for companies where the review process isn't streamlined or well-defined. But it's not well-suited for small brands that aren't regular on social media or for brands that focus heavily on real-time or trend-driven content, like TikTok or Twitter.
Read full review
Pros
Discontinued Products
  • Timed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
  • Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
  • Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.
Read full review
Followerwonk
  • Allows you to search for Twitter users based on a keyword or trait
  • Analyze anyone’s Twitter followers or the accounts they follow based on a variety of metrics
  • Track Twitter followers over time
  • Sort your followers or those you follow based on name, days on Twitter, tweet count, etc.
Read full review
Hootsuite
  • Reporting. We are able to pull accurate and concise data points on our channels.
  • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
  • Creating content natively in the platform!
Read full review
Cons
Discontinued Products
  • The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
  • There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
  • The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
  • Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.
Read full review
Followerwonk
  • I would have to use Followerwonk and other tools a lot more to find gaps and ways that Followerwonk could improve its service.
Read full review
Hootsuite
  • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
  • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
  • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
Read full review
Likelihood to Renew
Discontinued Products
Simple to use and a great value for what it offers. It has a simple but clean interface and it provides fantastic historical data you can use to measure your efforts online. By using a tool like Crowdbooster, you can see what is working with your audience and what isn't. From there, you can start tweaking your strategies
Read full review
Followerwonk
We will keep using it as long as it remains part of our Moz Pro subscription. If it were separated and the price point did not rise astronomically, we would be very likely to continue using the platform.
Read full review
Hootsuite
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Read full review
Usability
Discontinued Products
I found it fairly intuitive and easy to use. The information is laid out cleanly, and the most important information appears at a glance on the home page. However, I have worked with other users who had a hard time switching between platforms and identifying where other information was buried. It's not always clear that something is a clickable button! The option to export results is also a bit buried, and not integrated with the date range option.
Read full review
Followerwonk
No answers on this topic
Hootsuite
Hootsuite is straightforward and does a great job of onboarding new users directly within the platform. Connecting social media accounts, regardless of whether you are managing multiple profiles on one platform, is easy enough. You can also easily toggle between platforms to see interactive dashboards showing how people are engaging with your posts.
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
Followerwonk
No answers on this topic
Hootsuite
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Read full review
Performance
Discontinued Products
No answers on this topic
Followerwonk
No answers on this topic
Hootsuite
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
Read full review
Support Rating
Discontinued Products
I do not think it is as supported as it once was when it first arrived on the social media scene. It is an older platform whose main functionality may have already ran its course.
Read full review
Followerwonk
I've never used their support. I've never needed to.
Read full review
Hootsuite
I can manage all of my accounts on one site! It's absolutely amazing!
The dashboard is helpful to see how you are doing as well. Still
getting to understand the analytics and may need to reach out for help
on this
Read full review
In-Person Training
Discontinued Products
No answers on this topic
Followerwonk
No answers on this topic
Hootsuite
Very easy to teach and learn
Read full review
Online Training
Discontinued Products
No answers on this topic
Followerwonk
No answers on this topic
Hootsuite
The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
Read full review
Implementation Rating
Discontinued Products
If you can demo a free trial, that is definitely the best way to see if this will fit your program's specific needs.
Read full review
Followerwonk
No answers on this topic
Hootsuite
Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
Read full review
Alternatives Considered
Discontinued Products
It is a platform that is singularly focused. It does not have a lot of the additions that come stock with other platforms such as robust reporting or deeper insights past schedule times. It is also a stand-alone platform and a lot of its primary functionality can be found in more encompassing platforms.
Read full review
Followerwonk
I really like the tool for some great insights but you also need another tool for other insights too. It is a great asset to the toolbox and not an all-rounder.
Read full review
Hootsuite
Metricool is free and we can shedule up to 50 posts per month, however Hootsuite allows us to do just a little bit more. For the price Agorapulse and Hootsuite are in tight competition but we prefer the Hootsuite format, although some chamber partners do find it a bit on the older school side we do not. We like the Hootsuite system
Read full review
Scalability
Discontinued Products
No answers on this topic
Followerwonk
No answers on this topic
Hootsuite
We are only using in marketing and have been able to scale.
Read full review
Return on Investment
Discontinued Products
  • Increased efficiency. I am able to generate useful snapshot reports in seconds. Particularly useful when you need answers fast (such as on a phone call).
  • Peace of mind. I am able to compare the data in Crowdbooster to what is exported from Facebook and Twitter.
  • Quicker, simpler evaluation of results. I am able to more easily compare impressions with engagement data to see what is working, and what should change. Particularly useful in day-to-day analysis.
Read full review
Followerwonk
  • One initiative our team launched was a series of educational webinars. We have been able to add an average of six new leads per webinar because of social media. If the messages had been delivered at non-peak times, there would be less likelihood of success.
  • When it comes to social media, it's difficult to nail down specific ROI without referencing a specific campaign. However, our team has seen a consistent follower growth with increasing RT's and Favorites. I attribute this to the right content hitting the right people at the right time.
  • Our team has uncovered a number of valuable relationships with other Twitter users in our industry that have helped us increase the reach of our overall marketing message. These relationships were uncovered using Followerwonk's keyword search.
Read full review
Hootsuite
  • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
  • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
Read full review
ScreenShots

Hootsuite Screenshots

Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.