What users are saying about
155 Ratings
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Top Rated
68 Ratings
155 Ratings
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Score 8.7 out of 100

OneCause

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Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Attribute Ratings

  • CrowdCompass is rated higher in 1 area: Likelihood to Renew
  • OneCause is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.0

CrowdCompass

80%
103 Ratings
9.2

OneCause

92%
49 Ratings

Likelihood to Renew

7.0

CrowdCompass

70%
10 Ratings
6.4

OneCause

64%
1 Rating

Usability

7.4

CrowdCompass

74%
10 Ratings
8.4

OneCause

84%
36 Ratings

Availability

9.1

CrowdCompass

91%
2 Ratings

OneCause

N/A
0 Ratings

Performance

9.1

CrowdCompass

91%
2 Ratings

OneCause

N/A
0 Ratings

Support Rating

8.1

CrowdCompass

81%
54 Ratings
9.6

OneCause

96%
38 Ratings

Online Training

7.3

CrowdCompass

73%
1 Rating

OneCause

N/A
0 Ratings

Implementation Rating

7.7

CrowdCompass

77%
11 Ratings
10.0

OneCause

100%
1 Rating

Product Scalability

8.2

CrowdCompass

82%
1 Rating

OneCause

N/A
0 Ratings

Likelihood to Recommend

CrowdCompass

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
Blu Nordgren | TrustRadius Reviewer

OneCause

Based on my experience, OneCause is well suited for scenarios where an organization does not have a large existing database of donors and wants to get started with fundraising and engaging donors. The scenario where growing from the bottom up is better suited than expanding an already existing set of tools and existing member and donor database.
Anonymous | TrustRadius Reviewer

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

OneCause

  • OneCause keeps you organized and on top of details big and small. The checklist feature is hugely helpful and having an individual working on your event with you to point out things you may have missed or not realized you needed is a huge benefit.
  • The accounting post-event is sorted in a variety of ways making it easy to find [the] info you're looking for like breaking down specific donor traits.
  • Including ways to market and communicate for the event is vital for success. You can preschedule and customize messages to specific groups right in the platform so it's tracked and event-specific. I love the functionality and ease that provides!
Jackie Jordan Welker | TrustRadius Reviewer

Cons

CrowdCompass

  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Anonymous | TrustRadius Reviewer

OneCause

  • larger photos for items in an auction/ different page layout so its easier to see and click into each item.
  • more integrations- less manual work
  • easier user interface- sometimes very clunky and hard to navigate through
  • ability to connect donors and winning bidders directly through the platform
Jessica Taylor | TrustRadius Reviewer

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

CrowdCompass

CrowdCompass 7.0
Based on 10 answers
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
Anonymous | TrustRadius Reviewer

OneCause

OneCause 6.4
Based on 1 answer
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.
Anonymous | TrustRadius Reviewer

Usability

CrowdCompass

CrowdCompass 7.4
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

OneCause

OneCause 8.4
Based on 36 answers
As an IT professional, I picked it up very quickly, but when showing the tool to colleagues, some of the terminologies is a little confusing as I believe it's intended to be broad enough to cover everything but it's almost too broad to where there is some confusion. For example, they use the term "supporters" which encapsulates everything from attendees to companies to people who have donated an item(s) for the auction or raffle to volunteers, etc. They also refer to the attendees as "bidders" even if there is no auction at your event. Also, their reporting catalog is incredibly confusing - I wish there was an option just to create your own report depending on your needs.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CrowdCompass

CrowdCompass 9.1
Based on 2 answers
Have not had any issues with availability
Anonymous | TrustRadius Reviewer

OneCause

No score
No answers yet
No answers on this topic

Performance

CrowdCompass

CrowdCompass 9.1
Based on 2 answers
Have had no issues
Anonymous | TrustRadius Reviewer

OneCause

No score
No answers yet
No answers on this topic

Support Rating

CrowdCompass

CrowdCompass 8.1
Based on 54 answers
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
Anonymous | TrustRadius Reviewer

OneCause

OneCause 9.6
Based on 38 answers
As I stated before, their customer service team is incredible. They are quick to respond and help answer any questions. They also send videos to walk you through your issue, so you can see exactly how to fix it and can look back at any time.
Ashley Drew | TrustRadius Reviewer

Online Training

CrowdCompass

CrowdCompass 7.3
Based on 1 answer
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
Anonymous | TrustRadius Reviewer

OneCause

No score
No answers yet
No answers on this topic

Implementation Rating

CrowdCompass

CrowdCompass 7.7
Based on 11 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

OneCause

OneCause 10.0
Based on 1 answer
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CrowdCompass

Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Geoffrey Seiler | TrustRadius Reviewer

OneCause

Ultimately, OneCause was the only system that we looked at that was able to combine event registration and ticketing, silent auction bidding and alerts, and a seamless checkout experience in one platform. We were unable to find another platform that did all of this under one roof, however, we are realizing that the software may be a "jack of all trades, master of none" scenario, and we may be better suited in looking at separate platforms that specialize in their area of expertise.
Stephen Juliano | TrustRadius Reviewer

Scalability

CrowdCompass

CrowdCompass 8.2
Based on 1 answer
works great no matter what type of program or how many people attending
Anonymous | TrustRadius Reviewer

OneCause

No score
No answers yet
No answers on this topic

Return on Investment

CrowdCompass

  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
Chelsea Benge | TrustRadius Reviewer

OneCause

  • I am able to reach many more donors via our online auction than at an in-person event.
  • Closing out an auction and collecting payment is infinitely easier than running an auction on paper.
  • Guests enter all their own information including credit cards making it very easy to manage the event as a single event director.
Anonymous | TrustRadius Reviewer

Screenshots

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