What users are saying about
Cvent Event Management
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Top Rated
384 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 384 reviews and ratings
72 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 72 reviews and ratings
Attribute Ratings
- Splash Event Marketing Platform is rated higher in 1 area: Likelihood to Recommend
- Cvent Event Management and Splash Event Marketing Platform are tied in 1 area: Support Rating
Likelihood to Recommend
8.6
Cvent Event Management
86%
229 Ratings
9.0
Splash Event Marketing Platform
90%
48 Ratings
Likelihood to Renew
9.4
Cvent Event Management
94%
20 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Usability
7.2
Cvent Event Management
72%
22 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Availability
8.2
Cvent Event Management
82%
3 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Performance
7.3
Cvent Event Management
73%
3 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Support Rating
8.9
Cvent Event Management
89%
102 Ratings
8.9
Splash Event Marketing Platform
89%
5 Ratings
In-Person Training
6.4
Cvent Event Management
64%
2 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Online Training
8.2
Cvent Event Management
82%
2 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Implementation Rating
6.5
Cvent Event Management
65%
13 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Product Scalability
8.2
Cvent Event Management
82%
2 Ratings
Splash Event Marketing Platform
N/A
0 Ratings
Likelihood to Recommend
Cvent Event Management
Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Cvent Web / Mobile App Designer
American Express Global Business TravelEvents Services, 5001-10,000 employees
Splash Event Marketing Platform
Compared to platforms like Eventbrite, I have a hard time recommending Splash to anyone and think if we weren't forced into using it because of our involvement with Hubspot User Groups, we would not be using it.I think if the usability and other bugs could be improved along with support, then Splash could be great for small to mid-sized businesses that occasionally run events that they need 1) hosted all in one place and 2) consistent, custom branding. Or if you're running small events where you simply need a custom designed sign-up page, a reminder email and a check-in app, Splash could work for you. While they're not transparent about their business pricing, I'd have to see that before deciding whether it is truly worth it for this purpose.
Inbound Marketing Strategist
Leap ClixxMarketing and Advertising, 1-10 employees
Pros
Cvent Event Management
- Complex event registrations with multiple attendee types
- Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
- Plenty of custom fields allowed in contact records
- Clean interface
- Email automation and filtering capabilities
- Event registration links to contact record
- Robust reporting, both standard and custom
- Responsive and helpful customer service/tech support available via chat
Communications & Technology Director
Ohio Veterinary Medical AssociationNon-profit Organization Management, 1-10 employees
Splash Event Marketing Platform
- Branded Templates: With the Pro account, Splash takes your brand guidelines, fonts, logos, colors and creates customized event templates for your most frequent types of events making it easy to create new events that align with the experience of your brand.
- Customer Service: Any time I have a problem, my Account Manager (Matt!) always has a solution. Whether it be a glitch in the page, an integration problem, or suggesting new ways to use the system. I'm never left stranded, which when you work in eight time zones, matters.
- Ease of Backend Use: I've used other start-up event management softwares which are painful to use on the back end, buggy, and not intuitive for a non-coder. Splash is extremely easy to use and customize, which makes working with the system enjoyable.
- Low Ticketing Fees: One of the main reasons we decided to upgrade to the Pro account is because we were hosting more ticketed events. As a non-profit, ticketing fees make a difference to our donations. Not only did Splash provide the other benefits mentioned above, they were the most competitive on credit card fees and integrated into our donation software system.
Manager, Brand Experience
AcumenNon-Profit Organization Management, 51-200 employees
Cons
Cvent Event Management
- Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
- OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
- Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Event Marketing Specialist
CochlearMedical Device, 1001-5000 employees
Splash Event Marketing Platform
- When designing a landing page for an event, the functionality of the layout page is quite finicky. I would love to see the ability to add features to certain text boxes become more fluid.
- The formatting across the layout page is not always consistent, specifically text sizing.
- I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.

Verified User
Administrative Assistant in Customer Service
Transportation/Trucking/Railroad Company, 5001-10,000 employeesPricing Details
Cvent Event Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Starting Price
—Cvent Event Management Editions & Modules
—
Additional Pricing Details
—Splash Event Marketing Platform
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Splash Event Marketing Platform Editions & Modules
Edition
Free: For Personal Use and Occasional Small Business Events | $0.00 |
---|---|
Basic: For Individuals and Small Teams | $12,500.002 |
Pro: For More Design and Access Control | $19,500.002 |
Enterprise: For Solutions and Workflows at Scale | Let's Talk |
- none
- per year
- none
Additional Pricing Details
To understand more about what features are included in each Splash plan, head over to our website for a full breakdown.Likelihood to Renew
Cvent Event Management
Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Senior Internal Communications Specialist
CortlandReal Estate, 1001-5000 employees
Splash Event Marketing Platform
No score
No answers yet
No answers on this topic
Usability
Cvent Event Management
Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Assistant Director
Bucknell UniversityEducation Management, 501-1000 employees
Splash Event Marketing Platform
No score
No answers yet
No answers on this topic
Reliability and Availability
Cvent Event Management
Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesSplash Event Marketing Platform
No score
No answers yet
No answers on this topic
Performance
Cvent Event Management
Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesSplash Event Marketing Platform
No score
No answers yet
No answers on this topic
Support Rating
Cvent Event Management
Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.

Verified User
Team Lead in Other
Non-profit Organization Management Company, 501-1000 employeesSplash Event Marketing Platform
Splash Event Marketing Platform 8.9
Based on 5 answers
We love working with our account manager and priority support to answer questions efficiently and speedily. Our account manager works with us on larger and bigger picture initiatives for our instance, where the priority support is always there when you're stuck with a feature or setup, it's been great to share this resource with our global network of hosts internal and external to the company.
Experiential Marketing Manager
ShopifyComputer Software, 5001-10,000 employees
In-Person Training
Cvent Event Management
Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesSplash Event Marketing Platform
No score
No answers yet
No answers on this topic
Online Training
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesSplash Event Marketing Platform
No score
No answers yet
No answers on this topic
Implementation Rating
Cvent Event Management
Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Verified User
Administrator in Other
Accounting Company, 10,001+ employeesSplash Event Marketing Platform
No score
No answers yet
No answers on this topic
Alternatives Considered
Cvent Event Management
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
Office Manager
ACCTNon-profit Organization Management, 1-10 employees
Splash Event Marketing Platform
[We selected Splash based on] Looks and functionality. It's the best of both worlds. Every other tool we found was good at one but not the other. I hope Splash stays on the path it's on as it really makes all the right improvements to be such a powerhouse tool.

Verified User
Project Manager in Marketing
Internet Company, 5001-10,000 employeesScalability
Cvent Event Management
Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is

Verified User
Supervisor in Other
Hospitality Company, 201-500 employeesSplash Event Marketing Platform
No score
No answers yet
No answers on this topic
Return on Investment
Cvent Event Management
- It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
- It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Meeting Planner
Infinix Global Meetings & Events / Rx Worldwide Meetings, Inc.Events Services, 11-50 employees
Splash Event Marketing Platform
- It helps me manage a number of events that I would not otherwise be able to make invitations for, manage rsvps, and do check ins. We used a more expensive product previously but it had fewer features so this is definitely an upgrade.
- Using Splash saves me time from needing to follow up with guests. I also love the "send later" feature for email.
- The support staff make this product super valuable as I am able to accomplish more with their help.

Verified User
Program Manager in Marketing
Venture Capital & Private Equity Company, 51-200 employees