<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
384 Ratings

Cvent Event Management

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
384 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
72 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Splash Event Marketing Platform is rated higher in 1 area: Likelihood to Recommend
  • Cvent Event Management and Splash Event Marketing Platform are tied in 1 area: Support Rating

Likelihood to Recommend

8.6

Cvent Event Management

86%
229 Ratings
9.0

Splash Event Marketing Platform

90%
48 Ratings

Likelihood to Renew

9.4

Cvent Event Management

94%
20 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Usability

7.2

Cvent Event Management

72%
22 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Performance

7.3

Cvent Event Management

73%
3 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Support Rating

8.9

Cvent Event Management

89%
102 Ratings
8.9

Splash Event Marketing Platform

89%
5 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Implementation Rating

6.5

Cvent Event Management

65%
13 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Jenifer Provence | TrustRadius Reviewer

Splash Event Marketing Platform

Compared to platforms like Eventbrite, I have a hard time recommending Splash to anyone and think if we weren't forced into using it because of our involvement with Hubspot User Groups, we would not be using it.I think if the usability and other bugs could be improved along with support, then Splash could be great for small to mid-sized businesses that occasionally run events that they need 1) hosted all in one place and 2) consistent, custom branding. Or if you're running small events where you simply need a custom designed sign-up page, a reminder email and a check-in app, Splash could work for you. While they're not transparent about their business pricing, I'd have to see that before deciding whether it is truly worth it for this purpose.
Amber Callan | TrustRadius Reviewer

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
Krysten B | TrustRadius Reviewer

Splash Event Marketing Platform

  • Branded Templates: With the Pro account, Splash takes your brand guidelines, fonts, logos, colors and creates customized event templates for your most frequent types of events making it easy to create new events that align with the experience of your brand.
  • Customer Service: Any time I have a problem, my Account Manager (Matt!) always has a solution. Whether it be a glitch in the page, an integration problem, or suggesting new ways to use the system. I'm never left stranded, which when you work in eight time zones, matters.
  • Ease of Backend Use: I've used other start-up event management softwares which are painful to use on the back end, buggy, and not intuitive for a non-coder. Splash is extremely easy to use and customize, which makes working with the system enjoyable.
  • Low Ticketing Fees: One of the main reasons we decided to upgrade to the Pro account is because we were hosting more ticketed events. As a non-profit, ticketing fees make a difference to our donations. Not only did Splash provide the other benefits mentioned above, they were the most competitive on credit card fees and integrated into our donation software system.
Carla Culos | TrustRadius Reviewer

Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Hannah Humke | TrustRadius Reviewer

Splash Event Marketing Platform

  • When designing a landing page for an event, the functionality of the layout page is quite finicky. I would love to see the ability to add features to certain text boxes become more fluid.
  • The formatting across the layout page is not always consistent, specifically text sizing.
  • I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.
Anonymous | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

Cvent Event Management Editions & Modules

Additional Pricing Details

Splash Event Marketing Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Splash Event Marketing Platform Editions & Modules

Edition
Free: For Personal Use and Occasional Small Business Events$0.00
Basic: For Individuals and Small Teams$12,500.002
Pro: For More Design and Access Control$19,500.002
Enterprise: For Solutions and Workflows at ScaleLet's Talk
  1. none
  2. per year
  3. none
Additional Pricing Details
To understand more about what features are included in each Splash plan, head over to our website for a full breakdown.

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Amie Fox | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

Splash Event Marketing Platform 8.9
Based on 5 answers
We love working with our account manager and priority support to answer questions efficiently and speedily. Our account manager works with us on larger and bigger picture initiatives for our instance, where the priority support is always there when you're stuck with a feature or setup, it's been great to share this resource with our global network of hosts internal and external to the company.
Caitlin Teed | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
John Voegtlin | TrustRadius Reviewer

Splash Event Marketing Platform

[We selected Splash based on] Looks and functionality. It's the best of both worlds. Every other tool we found was good at one but not the other. I hope Splash stays on the path it's on as it really makes all the right improvements to be such a powerhouse tool.
Anonymous | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Splash Event Marketing Platform

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Splash Event Marketing Platform

  • It helps me manage a number of events that I would not otherwise be able to make invitations for, manage rsvps, and do check ins. We used a more expensive product previously but it had fewer features so this is definitely an upgrade.
  • Using Splash saves me time from needing to follow up with guests. I also love the "send later" feature for email.
  • The support staff make this product super valuable as I am able to accomplish more with their help.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison