Data.com (discontinued) vs. ZoomInfo Sales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Data.com (discontinued)
Score 7.0 out of 10
N/A
Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.N/A
ZoomInfo Sales
Score 8.1 out of 10
N/A
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.N/A
Pricing
Data.com (discontinued)ZoomInfo Sales
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Data.com (discontinued)ZoomInfo Sales
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Data.com (discontinued)ZoomInfo Sales
Considered Both Products
Data.com (discontinued)
Chose Data.com (discontinued)
My client chose Data.com based on the experience during the evaluation period and the cost comparison. Data.com was the better-suited solution in this scenario. The size of the InsideView database was significantly smaller than Data.com and had limitations on downloads that …
Chose Data.com (discontinued)
What I have found is that no single platform provides all the data we need, even Data.com. There are often inconsistencies between the information found on Data.com versus other platforms so we are using Data.com in parallel with these other platforms. The interface and the …
Chose Data.com (discontinued)
The other crowd sourced data provider I've used is ZoomInfo. ZoomInfo generally has more direct numbers, however it appears as if they've done away with their free tier. The other downside of Zoom was you give them access to your email for them to data mine contacts. On the …
Chose Data.com (discontinued)
I have used data.com for about 6 months longer than ZoomInfo. Honestly, ZoomInfo seems to have more accurate data and the company bios are extremely helpful, as well as the integration in the form of an entire section of the page in Salesforce.
Chose Data.com (discontinued)
Currently I have subscriptions to ZoomInfo, Synthio, and GetEmail.IO in addition to my data.com (Jigsaw) account. ZoomInfo is much better than Data.com for direct phone numbers and is very reasonably priced. Synthio has slightly lower quality data but can be much cheaper on a …
Chose Data.com (discontinued)
Data.com is tightly integrated with Salesforce. Given the expensive cost of Salesforce licenses, throwing this as an "add-on" is easy to justify internally as well.
Chose Data.com (discontinued)
Data.com was very comparable to the other softwares our oganization uses, and we use it as an everyday tool because of how easy it is to work within salesforce. Our organization utilizes multiple platforms and competitors of Data.com, each for their own different reasons. The …
ZoomInfo Sales
Chose ZoomInfo Sales
I like Zoominfo significantly more than Data.com. ZoomInfo has more contact information, more accurate contact information, and proved to be a much more reliable source of data. We relied on ZoomInfo, while we used Data.com as a reference or comparison. For a time we had …
Chose ZoomInfo Sales
DiscoverOrg provides more accurate org charts, hoover's provides more accurate company data; Data.com is about the same with contact info. Zoominfo brings all of those together.
Chose ZoomInfo Sales
ZoomInfo has much better quality of contact data than Data.com. Also, the company information is much more comprehensive and easily accessible.
Chose ZoomInfo Sales
Data.com, Hoovers, some IT-focused one.

Hoover's is far and away the lousiest with no one else anywhere in sight. I called on a person that had been dead for over 10 years.
Chose ZoomInfo Sales
We sell to retail partners, so Etailinsights is a good fit for us.
ZoomInfo is a lot like Data.com but with better quality data.
Chose ZoomInfo Sales
I've used Data.com and DiscoverOrg.com. Data.com had horrible data. I rarely got anything useful from Data.com. The numbers/emails were bad and/or the prospect had moved to a different company.

The data quality of DiscoverOrg.com was pretty good but it seemed to have a pretty …
Chose ZoomInfo Sales
I think ZoomInfo is great for direct dial information and some additional prospect intel. Data.com is too inconsistent and regularly has people adding incorrect information just to get more points. Where Data.com is stronger is their list building and overall number of …
Chose ZoomInfo Sales
Compared to other tools I've used, there are pros and cons to ZoomInfo. I would rate them much higher than Data.com and Hoovers for ease of use and accuracy, although I haven't used those other tools for a few years, to be honest. Compared to LinkedIn Sales Navigator, which I …
Chose ZoomInfo Sales
ZoomInfo has more information about more companies than Data.com. Data.com somewhat rivals ZoomInfo when it comes to finding emails, but in every other category of information, ZoomInfo has been proven to have more. I have never used Data.com for list enrichment or pulling …
Chose ZoomInfo Sales
ZoomInfo was the best option we used, and continue to use on a regular basis. Data.com was good as well, but Zoom was still our number 1 choice. Hunter was extremely inaccurate and we didn't find 1010 data very intuitive for what we needed. We stopped looking after Zoom as our …
Chose ZoomInfo Sales
ZoomInfo has much better depth and capabilities around advanced search, data exports. than Data.com.
Chose ZoomInfo Sales
While there are other companies out there that pride themselves on more stringent data quality, most of them like the breadth of data that ZoomInfo provides. I feel like ZoomInfo has the best mix of data quality and coverage on the market. They are also able to be innovative …
Chose ZoomInfo Sales
Great data - full featured and highly accurate.
Chose ZoomInfo Sales
At one point we had both, and we found ZoomInfo data to be more accurate and more complete
Chose ZoomInfo Sales
ZoomInfo data quality, accuracy and volume is far superior to previously evaluated platforms with similar functionality. This was single-handedly the biggest differentiator in our eyes when comparing the platform to previously used solutions and other solutions on the market in …
Chose ZoomInfo Sales
ZoomInfo has better quantity and quality in terms of contact data than any other tool we've tested or used. User experience and customer service has been higher quality as well.
Chose ZoomInfo Sales
We Selected ZoomInfo up against them because of their strong customer focus nature, overall cost, huge and rich amount of the fresh and updated database. Yes, ZoomInfo is way ahead of these tools because of these and we strongly believe that after sales service and customer …
Chose ZoomInfo Sales
Zoominfo definitely has a more robust database of contact information. Company information seems to be consistent across different platforms. I have found the market and industry data is somewhat limited as compared to some other vendors. We use Zoominfo in parallel with some …
Chose ZoomInfo Sales
Zoominfo's database is more accurate, updated and bigger.
Chose ZoomInfo Sales
ZoomInfo’s provides access to more direct dials and email addresses than any other B2B contact provider. Even better, because verified professional and business profiles come fully loaded with detailed information about prospects, including web mentions, employment history, and …
Chose ZoomInfo Sales
We were able to eliminate Nexi & Avention because ZoomInfo is able to give us more complete and accurate information.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Data.com (discontinued)ZoomInfo Sales
Prospecting
Comparison of Prospecting features of Product A and Product B
Data.com (discontinued)
6.9
25 Ratings
9% below category average
ZoomInfo Sales
7.6
657 Ratings
0% above category average
Advanced search6.523 Ratings7.8650 Ratings
Identification of new leads7.623 Ratings7.7612 Ratings
List quality7.424 Ratings7.1638 Ratings
List upload/download7.124 Ratings7.9601 Ratings
Ideal customer targeting6.422 Ratings7.6605 Ratings
Load time/data access6.425 Ratings7.9628 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Data.com (discontinued)
7.8
24 Ratings
4% above category average
ZoomInfo Sales
7.5
651 Ratings
0% below category average
Contact information7.924 Ratings7.2650 Ratings
Company information7.424 Ratings7.7646 Ratings
Industry information8.018 Ratings7.7621 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Data.com (discontinued)
7.0
25 Ratings
5% below category average
ZoomInfo Sales
7.4
637 Ratings
0% above category average
Lead qualification process8.917 Ratings8.052 Ratings
Smart lists and recommendations6.713 Ratings7.452 Ratings
Salesforce integration7.222 Ratings8.1433 Ratings
Company/business profiles7.422 Ratings7.5605 Ratings
Alerts and reminders6.114 Ratings7.3406 Ratings
Data hygiene5.623 Ratings6.5575 Ratings
Automatic data refresh7.114 Ratings6.7494 Ratings
Tags6.913 Ratings7.3431 Ratings
Filters and segmentation6.824 Ratings7.8584 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Data.com (discontinued)
7.6
10 Ratings
1% above category average
ZoomInfo Sales
6.3
209 Ratings
18% below category average
Sales email templates7.36 Ratings6.6206 Ratings
Append emails to records7.910 Ratings5.925 Ratings
Best Alternatives
Data.com (discontinued)ZoomInfo Sales
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.1 out of 10
Lead411
Lead411
Score 9.1 out of 10
Enterprises
LinkedIn Sales Navigator
LinkedIn Sales Navigator
Score 8.5 out of 10
LinkedIn Sales Navigator
LinkedIn Sales Navigator
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Data.com (discontinued)ZoomInfo Sales
Likelihood to Recommend
6.9
(25 ratings)
8.0
(678 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(16 ratings)
Usability
9.0
(2 ratings)
8.7
(4 ratings)
Support Rating
9.0
(1 ratings)
8.0
(3 ratings)
Ease of integration
-
(0 ratings)
6.9
(46 ratings)
User Testimonials
Data.com (discontinued)ZoomInfo Sales
Likelihood to Recommend
Discontinued Products
There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
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ZoomInfo
ZoomInfo is well-suited for sales and marketing teams. The sales team can use it for research and prospecting, while marketing can use it for nurturing new prospects or previously prospected ones.Overall, ZoomInfo is a tool tailor-crafted for business and sales development teams. It helps them approach new prospects every day, even when contact numbers are not readily available.
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Pros
Discontinued Products
  • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
  • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
  • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
Read full review
ZoomInfo
  • Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies.
  • Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo
  • Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want
  • Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app.
Read full review
Cons
Discontinued Products
  • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
  • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
  • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
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ZoomInfo
  • For initial users, the system can be a little overwhelming. A ZoomInfor SalesOS Basics guide could be beneficial to keep new users from feeling lost amongst all the options.
  • Clearer instructions on how to set targeted search parameters for inbound information would be beneficial.
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Likelihood to Renew
Discontinued Products
No answers on this topic
ZoomInfo
With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
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Usability
Discontinued Products
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
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ZoomInfo
ZoomInfo is my go to service. This connected with Linkedin Recruiter has been an amazing tool to use in gaining some very useful and strong connections
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Support Rating
Discontinued Products
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
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ZoomInfo
I would give it a higher rating but they keep changing our account managers.
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Alternatives Considered
Discontinued Products
Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
Read full review
ZoomInfo
The size of data base, the bounce rate and accuracy. The extra features that you can have and the customer service. Whenever I have a question or help with something, my account manager is always available to help. And most importantly, the difference was the price. Although Zoominfo is not cheapest, it is the best value for your money.
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Return on Investment
Discontinued Products
  • The positive impact is gaining more direct contact information for hiring managers.
  • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
  • Since it is a free resource, there are no real negative impacts.
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ZoomInfo
  • Negative - In my experience, exports error but credits deduct. Trying to get these credits back, good luck getting a customer service rep to assist.
  • Negative - In my experience, information provided for 0-5 employee companies inaccurate
  • Negative - In my opinion, due to not being able to get the information and not honoring their guarantee, no revenue goals were met.
  • Negative - I feel, for this size prospect, there is no time savings. You will still need to manually research the company on other sites or by cold calling to get the missing information.
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ScreenShots