Dayforce vs. Zoho CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dayforce
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.N/A
Zoho CRM
Score 8.3 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
DayforceZoho CRM
Editions & Modules
No answers on this topic
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
DayforceZoho CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$14 /user/month
Additional Details
More Pricing Information
Community Pulse
DayforceZoho CRM
Considered Both Products
Dayforce
Chose Dayforce
We really did not look at many other products since this one was the first one we began looking at and were "sold" very quickly on the real-time, all-in-one solution it appeared to offer. We were previously using separate systems for talent acquisition, payroll, and HR …
Zoho CRM

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DayforceZoho CRM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Dayforce
7.8
581 Ratings
0% below category average
Zoho CRM
-
Ratings
Employee demographic data8.1504 Ratings00 Ratings
Employment history8.4539 Ratings00 Ratings
Job profiles and administration7.9529 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.8531 Ratings00 Ratings
Organizational charting7.3482 Ratings00 Ratings
Organization and location management7.7527 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.5351 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Dayforce
8.4
581 Ratings
5% above category average
Zoho CRM
-
Ratings
Pay calculation9.0567 Ratings00 Ratings
Support for external payroll vendors7.5283 Ratings00 Ratings
Off-cycle/On-Demand payment8.9131 Ratings00 Ratings
Benefit plan administration8.0456 Ratings00 Ratings
Direct deposit files9.0552 Ratings00 Ratings
Salary revision and increment management8.4436 Ratings00 Ratings
Reimbursement management8.1294 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Dayforce
7.9
527 Ratings
2% below category average
Zoho CRM
-
Ratings
Approval workflow8.3495 Ratings00 Ratings
Balance details7.7509 Ratings00 Ratings
Annual carry-forward and encashment7.9416 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Dayforce
8.0
593 Ratings
1% below category average
Zoho CRM
-
Ratings
View and generate pay and benefit information8.5564 Ratings00 Ratings
Update personal information8.7577 Ratings00 Ratings
View company policy documentation8.0397 Ratings00 Ratings
Employee recognition7.1206 Ratings00 Ratings
View job history8.0473 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Dayforce
7.4
97 Ratings
5% below category average
Zoho CRM
-
Ratings
Tracking of all physical assets7.497 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Dayforce
7.2
580 Ratings
5% below category average
Zoho CRM
-
Ratings
Report builder7.6571 Ratings00 Ratings
Pre-built reports7.7571 Ratings00 Ratings
Ability to combine HR data with external data6.3399 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Dayforce
7.8
373 Ratings
2% below category average
Zoho CRM
-
Ratings
New hire portal7.7363 Ratings00 Ratings
Manager tracking tools7.8319 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Dayforce
7.6
240 Ratings
7% below category average
Zoho CRM
-
Ratings
Corporate goal setting7.4201 Ratings00 Ratings
Individual goal setting7.8220 Ratings00 Ratings
Line-of sight-visibility7.5188 Ratings00 Ratings
Performance tracking7.8225 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Dayforce
7.7
264 Ratings
3% below category average
Zoho CRM
-
Ratings
Performance plans7.5245 Ratings00 Ratings
Performance improvement plans7.6210 Ratings00 Ratings
Review status tracking7.8247 Ratings00 Ratings
Review reminders7.8243 Ratings00 Ratings
Multiple review frequency8.0219 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Dayforce
6.8
119 Ratings
15% below category average
Zoho CRM
-
Ratings
Create succession plans/pools7.094 Ratings00 Ratings
Candidate ranking6.8102 Ratings00 Ratings
Candidate search6.5107 Ratings00 Ratings
Candidate development6.994 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Dayforce
7.3
286 Ratings
6% below category average
Zoho CRM
-
Ratings
Job Requisition Management7.4270 Ratings00 Ratings
Company Website Posting7.4264 Ratings00 Ratings
Publish to Social Media7.5221 Ratings00 Ratings
Job Search Site Posting7.4253 Ratings00 Ratings
Duplicate Candidate Prevention6.6216 Ratings00 Ratings
Applicant Tracking7.3263 Ratings00 Ratings
Notifications and Alerts7.2257 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
7.9
271 Ratings
3% above category average
Customer data management / contact management00 Ratings8.3263 Ratings
Workflow management00 Ratings8.0250 Ratings
Territory management00 Ratings7.5185 Ratings
Opportunity management00 Ratings8.3238 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.8236 Ratings
Contract management00 Ratings7.8190 Ratings
Quote & order management00 Ratings7.7189 Ratings
Interaction tracking00 Ratings8.1234 Ratings
Channel / partner relationship management00 Ratings7.7180 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
7.1
208 Ratings
5% below category average
Case management00 Ratings7.3201 Ratings
Call center management00 Ratings6.9163 Ratings
Help desk management00 Ratings7.2181 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
8.2
250 Ratings
8% above category average
Lead management00 Ratings8.3245 Ratings
Email marketing00 Ratings8.1208 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
8.0
249 Ratings
6% above category average
Task management00 Ratings8.1235 Ratings
Billing and invoicing management00 Ratings7.8170 Ratings
Reporting00 Ratings7.9228 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
7.9
243 Ratings
4% above category average
Forecasting00 Ratings7.7205 Ratings
Pipeline visualization00 Ratings8.0221 Ratings
Customizable reports00 Ratings8.1234 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
8.0
262 Ratings
5% above category average
Custom fields00 Ratings8.4260 Ratings
Custom objects00 Ratings8.1207 Ratings
Scripting environment00 Ratings7.5168 Ratings
API for custom integration00 Ratings7.9190 Ratings
Security
Comparison of Security features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
8.6
250 Ratings
4% above category average
Single sign-on capability00 Ratings8.6217 Ratings
Role-based user permissions00 Ratings8.6245 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
8.2
157 Ratings
12% above category average
Social data00 Ratings8.2156 Ratings
Social engagement00 Ratings8.1148 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
7.6
198 Ratings
6% above category average
Marketing automation00 Ratings7.8195 Ratings
Compensation management00 Ratings7.5129 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dayforce
-
Ratings
Zoho CRM
7.7
217 Ratings
3% above category average
Mobile access00 Ratings7.7217 Ratings
Best Alternatives
DayforceZoho CRM
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DayforceZoho CRM
Likelihood to Recommend
8.0
(621 ratings)
8.5
(295 ratings)
Likelihood to Renew
8.7
(85 ratings)
4.2
(33 ratings)
Usability
6.3
(60 ratings)
8.3
(168 ratings)
Availability
10.0
(12 ratings)
9.0
(2 ratings)
Performance
5.0
(13 ratings)
9.0
(2 ratings)
Support Rating
7.7
(65 ratings)
5.8
(65 ratings)
In-Person Training
7.0
(11 ratings)
8.0
(1 ratings)
Online Training
7.4
(18 ratings)
9.1
(5 ratings)
Implementation Rating
6.6
(43 ratings)
7.3
(10 ratings)
Configurability
8.7
(13 ratings)
8.1
(110 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
8.0
(8 ratings)
7.2
(2 ratings)
Product Scalability
9.9
(14 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
8.9
(18 ratings)
9.6
(2 ratings)
Vendor pre-sale
9.9
(12 ratings)
9.2
(2 ratings)
User Testimonials
DayforceZoho CRM
Likelihood to Recommend
Dayforce
Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time. Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Read full review
Zoho
We searched different CRM platforms and noticed that ZOHO was well-priced, but some reviews said it didn't support forms well. IN our case, we already had forms on our wp site, so we did not need to use that aspect. instead, we used an integrator, so I don't have a review on that aspect of the CRM as we're not using that feature. This works for our company, so we are not using the standard automation with zoho forms
Read full review
Pros
Dayforce
  • Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports.
  • Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster.
  • Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization.
  • Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly!
Read full review
Zoho
  • Zoho CRM has so much space to capture lots of information.
  • Zoho CRM can be customized for your organization's needs.
  • Zoho CRM is great for running reports to help make business decisions.
  • We love all the different dashboards we can create.
Read full review
Cons
Dayforce
  • In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
  • Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
  • Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired
Read full review
Zoho
  • requires an initial input of information about a potential client - this would be better if it auto-filled with the quote request's information
  • can be a bit confusing navigating the stages of a potential sale, but not too bad
  • a tab or link to all open sales quotes would be nice
Read full review
Likelihood to Renew
Dayforce
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Read full review
Zoho
Zoho has been a wonderful tool for us for several years and there is so much more we can do with it. New features are released often which give a team like us the option to further fine tune our business process management techniques. I honestly couldn't imagine running our business not on Zoho.
Read full review
Usability
Dayforce
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
Read full review
Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
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Reliability and Availability
Dayforce
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Read full review
Zoho
No answers on this topic
Performance
Dayforce
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Read full review
Zoho
No answers on this topic
Support Rating
Dayforce
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
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Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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In-Person Training
Dayforce
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Read full review
Zoho
It was harder to learn when there were mostly real estate users in the room. We are sales solely.
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Online Training
Dayforce
The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.
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Zoho
Online training is tough, but Zoho and their partners do a good job of explaining things.
Read full review
Implementation Rating
Dayforce
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Read full review
Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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Alternatives Considered
Dayforce
All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
Read full review
Zoho
Zoho is the only product we have used. Our company is fairly new and before purchasing Zoho a few years ago, client files were only saved and looked at through our company server. Because of how great Zoho has been, we have never considered looking for another product because there really is no need
Read full review
Contract Terms and Pricing Model
Dayforce
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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Scalability
Dayforce
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
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Zoho
No answers on this topic
Professional Services
Dayforce
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
Dayforce
  • Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
  • Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
  • Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
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Zoho
  • Zoho CRM has cut in half the time it would take to derive data via its reporting tool
  • Sharing information within the business is extremely easy and is another time saver
  • Company revenue growth 10-12% YoY due to forecasting models provided by Zoho
Read full review
ScreenShots

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - Recruiting

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.