What users are saying about
18 Ratings
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Top Rated
1813 Ratings
18 Ratings
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Score 5.2 out of 100

HubSpot Marketing Hub

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Top Rated
1813 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Demandforce

We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
Anonymous | TrustRadius Reviewer

HubSpot Marketing Hub

I've worked with HubSpot [Marketing Hub] for six months and having all of the tools I need to write and edit website pages and blogs, post social media and send out emails is pretty awesome. There's still a lot of marketing and sales tools I don't know how or haven't had to use yet. I'm confident when I do need additional resources, HubSpot will probably have them. I'll learn to use them intuitively or easily find some training.
Joelyn Brickner | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Demandforce
7.8
HubSpot Marketing Hub
Customer data management / contact management
Demandforce
8.0
HubSpot Marketing Hub
Workflow management
Demandforce
9.0
HubSpot Marketing Hub
Territory management
Demandforce
7.0
HubSpot Marketing Hub
Opportunity management
Demandforce
8.0
HubSpot Marketing Hub
Integration with email client (e.g., Outlook or Gmail)
Demandforce
8.0
HubSpot Marketing Hub
Contract management
Demandforce
7.0
HubSpot Marketing Hub
Quote & order management
Demandforce
7.0
HubSpot Marketing Hub
Interaction tracking
Demandforce
8.0
HubSpot Marketing Hub
Channel / partner relationship management
Demandforce
8.0
HubSpot Marketing Hub

Customer Service & Support

Demandforce
9.0
HubSpot Marketing Hub
Case management
Demandforce
9.0
HubSpot Marketing Hub
Call center management
Demandforce
9.0
HubSpot Marketing Hub
Help desk management
Demandforce
9.0
HubSpot Marketing Hub

Marketing Automation

Demandforce
9.0
HubSpot Marketing Hub
Lead management
Demandforce
9.0
HubSpot Marketing Hub
Email marketing
Demandforce
9.0
HubSpot Marketing Hub

CRM Project Management

Demandforce
9.0
HubSpot Marketing Hub
Task management
Demandforce
9.0
HubSpot Marketing Hub
Billing and invoicing management
Demandforce
9.0
HubSpot Marketing Hub
Reporting
Demandforce
9.0
HubSpot Marketing Hub

CRM Reporting & Analytics

Demandforce
9.0
HubSpot Marketing Hub
Forecasting
Demandforce
9.0
HubSpot Marketing Hub
Pipeline visualization
Demandforce
9.0
HubSpot Marketing Hub
Customizable reports
Demandforce
9.0
HubSpot Marketing Hub

Customization

Demandforce
9.0
HubSpot Marketing Hub
Custom fields
Demandforce
9.0
HubSpot Marketing Hub
Custom objects
Demandforce
9.0
HubSpot Marketing Hub
Scripting environment
Demandforce
9.0
HubSpot Marketing Hub
API for custom integration
Demandforce
9.0
HubSpot Marketing Hub

Security

Demandforce
9.0
HubSpot Marketing Hub
Single sign-on capability
Demandforce
9.0
HubSpot Marketing Hub
Role-based user permissions
Demandforce
9.0
HubSpot Marketing Hub

Social CRM

Demandforce
9.0
HubSpot Marketing Hub
Social data
Demandforce
9.0
HubSpot Marketing Hub
Social engagement
Demandforce
9.0
HubSpot Marketing Hub

Integrations with 3rd-party Software

Demandforce
9.0
HubSpot Marketing Hub
Marketing automation
Demandforce
9.0
HubSpot Marketing Hub
Compensation management
Demandforce
9.0
HubSpot Marketing Hub

Platform

Demandforce
9.0
HubSpot Marketing Hub
Mobile access
Demandforce
9.0
HubSpot Marketing Hub

Email & Online Marketing

Demandforce
HubSpot Marketing Hub
8.9
WYSIWYG email editor
Demandforce
HubSpot Marketing Hub
8.6
Dynamic content
Demandforce
HubSpot Marketing Hub
8.6
Ability to test dynamic content
Demandforce
HubSpot Marketing Hub
8.3
Landing pages
Demandforce
HubSpot Marketing Hub
9.0
A/B testing
Demandforce
HubSpot Marketing Hub
8.7
Mobile optimization
Demandforce
HubSpot Marketing Hub
9.0
Email deliverability reporting
Demandforce
HubSpot Marketing Hub
8.9
List management
Demandforce
HubSpot Marketing Hub
9.1
Triggered drip sequences
Demandforce
HubSpot Marketing Hub
9.5

Lead Management

Demandforce
HubSpot Marketing Hub
8.8
Lead nurturing
Demandforce
HubSpot Marketing Hub
8.9
Lead scoring and grading
Demandforce
HubSpot Marketing Hub
8.7
Data quality management
Demandforce
HubSpot Marketing Hub
8.8
Automated sales alerts and tasks
Demandforce
HubSpot Marketing Hub
8.9

Campaign Management

Demandforce
HubSpot Marketing Hub
9.0
Calendaring
Demandforce
HubSpot Marketing Hub
8.7
Event/webinar marketing
Demandforce
HubSpot Marketing Hub
9.2

Social Media Marketing

Demandforce
HubSpot Marketing Hub
8.9
Social sharing and campaigns
Demandforce
HubSpot Marketing Hub
8.8
Social profile integration
Demandforce
HubSpot Marketing Hub
9.1

Reporting & Analytics

Demandforce
HubSpot Marketing Hub
8.6
Dashboards
Demandforce
HubSpot Marketing Hub
8.8
Standard reports
Demandforce
HubSpot Marketing Hub
8.6
Custom reports
Demandforce
HubSpot Marketing Hub
8.5

Platform & Infrastructure

Demandforce
HubSpot Marketing Hub
8.5
API
Demandforce
HubSpot Marketing Hub
8.6
Role-based workflow & approvals
Demandforce
HubSpot Marketing Hub
8.9
Customizability
Demandforce
HubSpot Marketing Hub
9.0
Integration with Salesforce.com
Demandforce
HubSpot Marketing Hub
8.8
Integration with Microsoft Dynamics CRM
Demandforce
HubSpot Marketing Hub
8.0
Integration with SugarCRM
Demandforce
HubSpot Marketing Hub
8.0

Pros

Demandforce

  • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
  • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
  • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
Arielle Calugay | TrustRadius Reviewer

HubSpot Marketing Hub

  • Bring sales, marketing, support all together into one platform because they now offer each as it's own hub. You can purchase the ones you need, but they are all available. This is a strength because it follows HubSpot's company goal to help customers succeed and that can only be done when all areas of business succeed.
  • Listening to customers. HubSpot follows its customers' feedback and continues to improve the platform.
  • HubSpot is focused on customer success. You have a team ready to help you with products, support, and success so whether you're big or small or new or seasoned. HubSpot is there to help you succeed and they've done an awesome job of keeping that at their core.
Heather Robinette, MBA | TrustRadius Reviewer

Cons

Demandforce

  • Flexibility in Design!
  • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
  • Usability (it's a bit clunky)
Anonymous | TrustRadius Reviewer

HubSpot Marketing Hub

  • CRM function was too limited for us to use.
  • Would love to see greater flexibility with reporting dashboards.
  • Would love to be able to use spend/budget data from LinkedIn Ads connection.
  • Doesn't offer integration with CRM and suggested third-party partner was painful to work with.
  • Can't A/B test automated emails-- have to use workaround.
Sean Dunshee | TrustRadius Reviewer

Likelihood to Renew

Demandforce

Demandforce 9.0
Based on 3 answers
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
Anonymous | TrustRadius Reviewer

HubSpot Marketing Hub

HubSpot Marketing Hub 9.9
Based on 371 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Arun C Devan | TrustRadius Reviewer

Usability

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 8.5
Based on 105 answers
While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
Lauren Camacci | TrustRadius Reviewer

Reliability and Availability

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 50 answers
They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
Joe Rando | TrustRadius Reviewer

Performance

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 8.9
Based on 34 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Carah Counts | TrustRadius Reviewer

Support Rating

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 8.5
Based on 168 answers
During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
David Pye | TrustRadius Reviewer

In-Person Training

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Carah Counts | TrustRadius Reviewer

Online Training

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Tom Smith | TrustRadius Reviewer

Implementation Rating

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 98 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Andrew Driscoll | TrustRadius Reviewer

Alternatives Considered

Demandforce

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
Anonymous | TrustRadius Reviewer

HubSpot Marketing Hub

Salesforce and NetSuite are both great software however I believe HubSpot stacks up against them quite well. HubSpot has all of the same features when it comes to Sales Reporting, Dashboards, Follow up tasks, Note Taking, etc as the others. I would say Salesforce is more integrated, it has a lot of other features that can be used outside of sales. HubSpot can be used outside of sales as well such as marketing and customer service but not like Salesforce. NetSuite is great as well but HubSpot has been easier to navigate, train on, and use.
Meredith Mackay | TrustRadius Reviewer

Scalability

Demandforce

No score
No answers yet
No answers on this topic

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 7 answers
HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
Jessica McCann | TrustRadius Reviewer

Return on Investment

Demandforce

  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
Jason McElweenie | TrustRadius Reviewer

HubSpot Marketing Hub

  • Since implementing HubSpot, we have had a 60% increase in net new opportunity generation.
  • We have logged three record-breaking sales quarters.
  • Our sales team is now using HubSpot Sales Pro to streamline prospecting, close more deals faster, and get more qualified leads into our FlyWheel.
Romy Ribitzky | TrustRadius Reviewer

Screenshots

Pricing Details

Demandforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Demandforce Editions & Modules

Edition
DemandForce$399.001
  1. per month
Additional Pricing Details

HubSpot Marketing Hub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

HubSpot Marketing Hub Editions & Modules

Edition
Pro$8901
Enterprise$3,2002
Starter$503
Free$04
  1. per month (includes 2,000 contacts)
  2. per month (includes 10,000 contacts)
  3. per month (includes 1,000 contacts)
  4. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Demandforce
3.0
HubSpot Marketing Hub
9.1

Likelihood to Renew

Demandforce
9.0
HubSpot Marketing Hub
9.9

Usability

Demandforce
HubSpot Marketing Hub
8.5

Reliability and Availability

Demandforce
HubSpot Marketing Hub
9.1

Performance

Demandforce
HubSpot Marketing Hub
8.9

Support Rating

Demandforce
HubSpot Marketing Hub
8.5

In-Person Training

Demandforce
HubSpot Marketing Hub
9.1

Online Training

Demandforce
HubSpot Marketing Hub
9.1

Implementation Rating

Demandforce
HubSpot Marketing Hub
7.3

Scalability

Demandforce
HubSpot Marketing Hub
7.3

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