What users are saying about
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Top Rated
1682 Ratings

HubSpot Marketing Hub

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Top Rated
1682 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

HubSpot Marketing Hub

I would recommend HubSpot's suite of tools to SMBs looking to centralize sales, marketing and other mission-critical business processes. I have no basis to rule it out for higher-volume Enterprise applications, but haven't worked with it at that level. There has been far more positives than negatives in regards to its usefulness to our company.
David Pye | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

HubSpot Marketing Hub
8.4
WYSIWYG email editor
HubSpot Marketing Hub
8.2
Dynamic content
HubSpot Marketing Hub
8.1
Ability to test dynamic content
HubSpot Marketing Hub
8.0
Landing pages
HubSpot Marketing Hub
8.7
A/B testing
HubSpot Marketing Hub
8.1
Mobile optimization
HubSpot Marketing Hub
8.5
Email deliverability reporting
HubSpot Marketing Hub
8.8
List management
HubSpot Marketing Hub
8.7
Triggered drip sequences
HubSpot Marketing Hub
8.7

Lead Management

HubSpot Marketing Hub
8.4
Lead nurturing
HubSpot Marketing Hub
8.8
Lead scoring and grading
HubSpot Marketing Hub
8.3
Data quality management
HubSpot Marketing Hub
8.1
Automated sales alerts and tasks
HubSpot Marketing Hub
8.4

Campaign Management

HubSpot Marketing Hub
8.3
Calendaring
HubSpot Marketing Hub
8.1
Event/webinar marketing
HubSpot Marketing Hub
8.5

Social Media Marketing

HubSpot Marketing Hub
8.3
Social sharing and campaigns
HubSpot Marketing Hub
8.4
Social profile integration
HubSpot Marketing Hub
8.2

Reporting & Analytics

HubSpot Marketing Hub
8.5
Dashboards
HubSpot Marketing Hub
8.3
Standard reports
HubSpot Marketing Hub
8.6
Custom reports
HubSpot Marketing Hub
8.6

Platform & Infrastructure

HubSpot Marketing Hub
8.1
API
HubSpot Marketing Hub
8.1
Role-based workflow & approvals
HubSpot Marketing Hub
8.2
Customizability
HubSpot Marketing Hub
8.3
Integration with Salesforce.com
HubSpot Marketing Hub
8.3
Integration with Microsoft Dynamics CRM
HubSpot Marketing Hub
7.8
Integration with SugarCRM
HubSpot Marketing Hub
7.7

Pros

HubSpot Marketing Hub

  • Social media scheduling. A comprehensive and easy to use social calendar allows you to easily schedule posts and get an over arching view of social activities for the month and beyond.
  • Email marketing. The templates provided allow me to easily create, beautiful professional emails.
  • Landing pages and forms. I can easily track submissions with the forms and the templates provided for a landing page ease a major pain point.
Tory Robinson | TrustRadius Reviewer

Cons

HubSpot Marketing Hub

  • It is less about HubSpot as a platform and more about the app, but I wish they were able to bring a bit more functionality to the app such as being able to schedule posts. It would make trade shows much easier.
  • I wish the template designs were easier to make changes to because without CSS knowledge they can be complex to adjust. Many other sites have more user-friendly designs and this one is very rigid and sometimes hard to adjust.
  • While I love HubSpot Academy, I wish it listed out your current courses versus having to search for them. It would help remind me which ones I need to finish.
Heather Robinette, MBA | TrustRadius Reviewer

Likelihood to Renew

HubSpot Marketing Hub

HubSpot Marketing Hub 10.0
Based on 371 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Arun C Devan | TrustRadius Reviewer

Usability

HubSpot Marketing Hub

HubSpot Marketing Hub 7.5
Based on 100 answers
Hubspot shows you what do and makes it easy to find the help articles you need. Over all it shows the system status well. The only issue is when there are syncing issues so you'll have to save often and make sure to refresh so you know your changes synced with the server.
Karen Rust | TrustRadius Reviewer

Reliability and Availability

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 50 answers
We made a decision as an agency to only work with Hubspot. The software is easy to work with, and the support is very good
Jan Beery | TrustRadius Reviewer

Performance

HubSpot Marketing Hub

HubSpot Marketing Hub 8.9
Based on 34 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Carah Counts | TrustRadius Reviewer

Support Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 9.0
Based on 164 answers
I had a pretty serious programming issue in my onboarding period. I called and got to someone within 10 minutes. Their hold music was not elevator music, it was Andy Grammer's latest hits which made it seem like less time. They took note of the issue, tried what they knew, and then said they would work on the issue and be in touch soon. The issue was resolved within a day! And they were so pleasant to work with
Hillary Johns | TrustRadius Reviewer

In-Person Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Carah Counts | TrustRadius Reviewer

Online Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Tom Smith | TrustRadius Reviewer

Implementation Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 98 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Andrew Driscoll | TrustRadius Reviewer

Alternatives Considered

HubSpot Marketing Hub

Salesforce and NetSuite are both great software however I believe HubSpot stacks up against them quite well. HubSpot has all of the same features when it comes to Sales Reporting, Dashboards, Follow up tasks, Note Taking, etc as the others. I would say Salesforce is more integrated, it has a lot of other features that can be used outside of sales. HubSpot can be used outside of sales as well such as marketing and customer service but not like Salesforce. NetSuite is great as well but HubSpot has been easier to navigate, train on, and use.
Meredith Mackay | TrustRadius Reviewer

Scalability

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 7 answers
While HubSpot initially, seven years ago, seemed built for SMBs it appears they have scaled their solution for larger enterprises. I do not have experience sending out 10 million-plus emails per month so I don't know how HubSpot would handle that. However, I do know that some other marketing automation platforms have had trouble with such scale. As such, I suggest HubSpot have one of it's enterprise customers share data on the length of time it takes to send out 1 million emails. Are we talking minutes, hours or days? Then decide what's right for you based on your business needs.
Tom Smith | TrustRadius Reviewer

Return on Investment

HubSpot Marketing Hub

  • Since implementing HubSpot, we have had a 60% increase in net new opportunity generation.
  • We have logged three record-breaking sales quarters.
  • Our sales team is now using HubSpot Sales Pro to streamline prospecting, close more deals faster, and get more qualified leads into our FlyWheel.
Romy Ribitzky | TrustRadius Reviewer

Screenshots

Pricing Details

HubSpot Marketing Hub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

HubSpot Marketing Hub Editions & Modules

Edition
Pro$8001
Enterprise$3,2002
Starter$503
Free$04
  1. per month (includes 1,000 contacts)
  2. per month (includes 10,000 contacts)
  3. per month (includes 1,000 contacts)
  4. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HubSpot Marketing Hub
8.8

Likelihood to Renew

HubSpot Marketing Hub
10.0

Usability

HubSpot Marketing Hub
7.5

Reliability and Availability

HubSpot Marketing Hub
9.1

Performance

HubSpot Marketing Hub
8.9

Support Rating

HubSpot Marketing Hub
9.0

In-Person Training

HubSpot Marketing Hub
9.1

Online Training

HubSpot Marketing Hub
9.1

Implementation Rating

HubSpot Marketing Hub
7.3

Scalability

HubSpot Marketing Hub
7.3

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