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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DISCO Ediscovery

    Score8.4 out of 10
    N/ADISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations. In addition to its technology solutions, DISCO offers services to help legal teams manage ediscovery from anywhere at any…N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    DISCO EdiscoverySAP Concur
    Editions & Modules
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    DISCO EdiscoverySAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDISCO’s all-inclusive flat-rate per-GB pricing is transparent and predictable, making it easy to accurately budget for any matter. Pricing automatically includes ingestion, processing, early case assessment, and production. In addition, DISCO does not charge for user licenses, meaning customers can add or remove user licenses based on the need of the case, not on the constraints of the budget. When it comes to managed review, DISCO guarantees every matter will come in on time and on budget.—
    More Pricing Information
    Community Pulse
    DISCO EdiscoverySAP Concur
    Considered Both Products
    DISCO
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    30 Answers
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    28 Answers
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    21 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    DISCO EdiscoverySAP Concur
    Expense Management
    Comparison of Expense Management features of DISCO Ediscovery and SAP Concur
    Feature
    DISCO Ediscovery
    -
    Ratings
    SAP Concur
    8.4
    564 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4556 Ratings
    Corporate Card Reconciliation00 Ratings8.3420 Ratings
    Payment Management
    Comparison of Payment Management features of DISCO Ediscovery and SAP Concur
    Feature
    DISCO Ediscovery
    -
    Ratings
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2434 Ratings
    Financial Document Management00 Ratings8.5369 Ratings
    Payment Status Tracking00 Ratings8.6429 Ratings
    Payment Audit Trail00 Ratings8.3400 Ratings
    Duplicate Bill Detection00 Ratings7.6358 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4287 Ratings
    Best Alternatives
    DISCO EdiscoverySAP Concur
    Small Businesses
    No answers on this topic
    Brex
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Expensify
    Score9 out of 10
    Enterprises
    No answers on this topic
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DISCO EdiscoverySAP Concur
    Likelihood to Recommend
    8.4
    (69 ratings)
    8.3
    (1014 ratings)
    Likelihood to Renew
    7.4
    (2 ratings)
    8.4
    (48 ratings)
    Usability
    8.2
    (2 ratings)
    8.2
    (244 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    8.2
    (1 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)
    5.6
    (10 ratings)
    User Testimonials
    DISCO EdiscoverySAP Concur
    Likelihood to Recommend
    DISCO
    It's user-friendly and very intuitive. It has many capabilities that are out of the box, and it does not need to do any workaround. Also, there are many ways to do the same thing which is great when we are in a rush and how a user learns. Attorneys are loving the Case Builder function. I am happy that we can streamline processes and get to do more of what we love to do versus being bogged down by tedious steps.
    Incentivized
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    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
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    Pros
    DISCO
    • Search and locate
    • Document organization
    • Ease of use
    • Review Stages are used by our Experts with direct access, which eliminates the need to create folders on our servers, download to flash drives, or having to upload documents and create links in the cloud
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    DISCO
    • Allow bates labeling to be completed at ingest
    • Providing a guide for load file ingest and remediation of load file errors
    • Availability of predictive tagging in matters with smaller production than is currently necessary
    • Improve ability to review and summarize medical records
    • Ability at ingest to break up a single large document into individual documents for review, whether through a manual or AI-driven process
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
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    Likelihood to Renew
    DISCO
    There were some customer service issues in closing a project, but generally the service has been helpful to our needs.
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    DISCO
    I've been able to go from never using this type of software before, to confidently using it on an everyday basis, and the learning curve was not steep at all.
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    Reliability and Availability
    DISCO
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    Performance
    DISCO
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    DISCO
    I've never had a problem with the support team getting back to me re my questions or assisting me in a project.
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    In-Person Training
    DISCO
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
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    Online Training
    DISCO
    DISCO provides good resources in addition to the walkthroughs.
    Incentivized
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    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    Implementation Rating
    DISCO
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    DISCO
    I have used proprietary in-house software at a litigation management firm. The in-house software allowed for documents to be processed and coded in order for the end-user to run a report that met the end-users parameters. DISCO allows for documents to be ingested, and for those ingested documents to be divided into review stages. The reports that DISCO allows the end-user to run are far superior to end-user reports of other in-house systems
    Incentivized
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    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    DISCO
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    DISCO
    • DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
    • With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
    • With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app