Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
DiscordSlack
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
DiscordSlack
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
DiscordSlack
Considered Both Products
Discord
Chose Discord
Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
Chose Discord
Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
Chose Discord
Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
Chose Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
Chose Discord
Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
Chose Discord
The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
Chose Discord
For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
Telegram didn't really allow for specific …
Chose Discord
Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
Chose Discord
Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
Chose Discord
The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Slack
Chose Slack
I would choose Slack over both of these products.

Discord is very game-centric, and teams, while a good product just doesn't deliver or have the level of integrations that Slack is able to provide.
Chose Slack
Teams can be an excellent tool if the whole organization is structured around Microsoft products—e.g. OneDrive, 365 Accounts, Outlook, Office Suite, etc—as it provides a fully centralized integration of everything within MS. But as a standalone chat/communications application, …
Chose Slack
Discord had most of the same features that we wanted to use, and worked pretty well for most of our use cases. Unfortunately, it was glitchy and just not as refined as Slack. Plus outside organizations that we want to connect with often weren't on Discord, so we had to keep …
Chose Slack
Slack is great for communicating with our remote team across the country. It keeps our teams connected when working on multiple projects and initiatives. Slack has more connectivity options than Google Meet, making it a valuable tool. Since we use other products, integration is …
Chose Slack
Slack is the first level of organization after Whatsapp/Telegram groups for teams. Slack is easier to adapt but more feature-limited and also more expensive than Discord. Slack is more well-suited for communication and less suited for task management than Trello. More focused …
Chose Slack
Discord is highly functional and has very good support for voice and video chat. However, Discord feels aimed more at actively getting people together on the app itself. Discord wants you to be there with everyone, while Slack wants you to keep in touch. Discord feels like it's …
Chose Slack
Slack is better than Skype and Discord, because slack you can keep all you messages organized and find them way easier than you can on Skype and Discord. Slack also have better options to help meet your team organization and communication better. Its also more fun and cute, by …
Chose Slack
I believe Slack is the most verstatile messenger, compared to software such as Skype, Facebook Messenger, Skype and Telegram.
All those are not great for big companies and are missing many tools such as document archiving and apps integrations.
Discord could maybe a nice …
Chose Slack
Slack is more friendly and it seems easier to use than Discord, also easier integrations
Chose Slack
Discord is basically designed for gaming communities, while Slack is for professional and workplace communication. Also Slack is known for its integrations with third-party tools where Discord actually does not.
Chose Slack
The most convenient way to organize and follow thread (so any conversation) and a very large way to customize the workspace by individual (my workspace is organize in my way, but my colleague can have their own structure and organization). Also being able to add customized …
Chose Slack
In the team, we don't have thread options. Slack does offer thread options, and it is handy to use threads. Discord sometimes gets complicated for a non-techy, whereas Slack is a very easy-to-use platform. I still feel Google Meet and video calls are better and easier to use …
Chose Slack
We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
Chose Slack
Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.
Chose Slack
Slack's interface is more intuitive and easy to use than others. It's default colours and customizations make it easy to use in both light and dark mode. Other apps don't have this level of ease of use. Threads make it easy to organise messages and not lose track of information …
Chose Slack
Slack blows Teams out of the water with its simplicity and fun vibe. I used to work with a team before, but Slack is faster, smoother, and more intuitive—no clunky menus or endless clicks. It is also packed with playful features like custom emojis and integrations, making work …
Chose Slack
Ease and usability. Although some have similar features, I find Slack easier and with a user-friendly design.
Chose Slack
I would choose Slack a hundred times over Teams. I find the interface to be much friendlier and there are more robust features -- not to mention gifs and custom reactions.
Chose Slack
Slack is better at scaling, better for project management, and better for integrations than everything else we tried, including plain email.
Chose Slack
Slack is BY FAR the most robust and efficient professional communication tool. It allows for organization within large companies and for smaller groups to emerge, both professional teams and social groups like a channel to share food cooked or plants gardened.
Chose Slack
Slack is my favourite tool so far. It is easy to use. It does everything that I need. I love the designer and you are free to use any email address.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DiscordSlack
Project Management
Comparison of Project Management features of Product A and Product B
Discord
5.6
31 Ratings
32% below category average
Slack
8.1
508 Ratings
5% above category average
Task Management4.710 Ratings8.1335 Ratings
Gantt Charts3.93 Ratings6.961 Ratings
Scheduling6.49 Ratings8.0281 Ratings
Workflow Automation4.49 Ratings8.4310 Ratings
Mobile Access8.629 Ratings9.4489 Ratings
Search7.926 Ratings8.4491 Ratings
Visual planning tools3.36 Ratings7.8204 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.5
31 Ratings
6% below category average
Slack
8.8
517 Ratings
10% above category average
Chat9.531 Ratings9.7517 Ratings
Notifications8.230 Ratings9.1513 Ratings
Discussions9.131 Ratings9.4502 Ratings
Surveys7.621 Ratings8.1325 Ratings
Internal knowledgebase7.316 Ratings7.8322 Ratings
Integrates with GoToMeeting10.02 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings8.7182 Ratings
Integrates with Outlook4.01 Ratings8.8120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.2
30 Ratings
10% below category average
Slack
8.6
489 Ratings
8% above category average
Versioning5.913 Ratings8.2251 Ratings
Video files6.628 Ratings8.7439 Ratings
Audio files6.628 Ratings8.8430 Ratings
Document collaboration5.915 Ratings8.2340 Ratings
Access control8.018 Ratings8.3330 Ratings
Advanced security features6.613 Ratings8.4285 Ratings
Integrates with Google Drive10.01 Ratings9.0211 Ratings
Device sync7.920 Ratings9.1361 Ratings
Best Alternatives
DiscordSlack
Small Businesses
Stackby
Stackby
Score 9.2 out of 10
Stackby
Stackby
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordSlack
Likelihood to Recommend
8.2
(31 ratings)
9.4
(518 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(24 ratings)
Usability
8.2
(10 ratings)
9.2
(132 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.2
(3 ratings)
7.7
(67 ratings)
Implementation Rating
-
(0 ratings)
8.4
(4 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
DiscordSlack
Likelihood to Recommend
Discord
Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.
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Salesforce
Slack is definitely well suited according to my experience of using it for over 6 years to be the best platform to have short quick huddles and catch up sessions with your team, More especially if your work environment is a WFH set up. you can easily direct message a colleague regarding something that needs quick attention. making calls is easy and you can basically present a presentation to your team quickly and easy by sharing your screen with them easily. its basically the future
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Salesforce
  • Slack workflows which helps to automate day to day or weekly tasks
  • Slack Huddle which helps to communicate within the app and also the chat is saved in thread
  • Slack To Do Lists which helps to manage small projects
  • Slack Canvas to keep the whole team on the same page
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Salesforce
  • Wish I could organize my "save for later" items into folders. It would be nice to store all of the golden nuggets of information I learn. Even better if we could export it out into a word doc to turn into a real article or resource!
  • Use AI to help us find themes around topics and prepare a summary every week/end of day/month so that the entire team can absorb all conversations into one clean space
Read full review
Likelihood to Renew
Discord
No answers on this topic
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Discord
Because it is easy to use, its fun, it has everything you need to comunicate, voice, text, screen sharing, images, emojis, gifs, stickers, and even personalized ones. It also has comunication through integrations like games and music, that i think that brings people together. It is also great for keeping records of the conversations at work
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Salesforce
At the basic surface, Slack does deliver everything we need - easy to handle, easy to understand. But, as I said earlier, there are the more complex parts which demand more of us and some of them even lack information about how to be used, which is frustrating. If we could have maybe a section with instructions, or maybe if you make the features easier to use, it would be awesome.
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Reliability and Availability
Discord
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
Discord
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
Discord
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Read full review
Salesforce
Slack: It's easy to strike up a chat right away with one-click calls or huddles. By simply pressing the call button, both users are involved without the need to arrange a meeting. Microsoft Teams: With calendar invites, time slot choices, and numerous confirmation processes, scheduling even a basic one-on-one meeting can feel laborious.
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Salesforce
  • Slack has significantly improved communication within the organization by providing a platform for quick and instant messaging.
  • Teams can easily collaborate on different projects with Slack’s channels.
  • We have to use Google Drive to send large videos. Would have been good if it could be spent through Slack.
Read full review
ScreenShots