Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.5 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
DiscordSlack
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
DiscordSlack
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
DiscordSlack
Considered Both Products
Discord
Chose Discord
Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
Chose Discord
Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
Chose Discord
The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Slack
Chose Slack
The feature set of the chat capability in GoToMeeting is quite limited, fine for basic communication but not much else.

Discord is a fine tool for online communities, but the lack of control over the data and environment makes it a less than ideal business tool (if something is …
Chose Slack
Slack has a more intuitive interface than Discord. Comparing with Microsoft Teams have more options to integrate with other apps and have more features to maintain all the communications organized. You can share many types of data in different ways for each of them, is not …
Chose Slack
I think Discord is a better product in general - it allows for additionally functionally with bots BUT it does not have the integration with outside systems like google that Slack has. Slack also has a better search system where I think it just indexes previous conversations …
Chose Slack
We got slack primarily because it is more professional and especially geared towards work collaboration. Opposed to this, I think Discord is better suited for personal communications. Slack offers more options in sending documents and projects than Discord. Also, it is easy to …
Chose Slack
Discord feels like Slack's little brother. It's just less professional. Slack seems to be the go-to for professional, quick messaging communication. Discord can become messy and get out of hand. Slack always feels clean and polished. If given a choice, I wouldn't move to Discord
Chose Slack
I would choose Slack over both of these products.

Discord is very game-centric, and teams, while a good product just doesn't deliver or have the level of integrations that Slack is able to provide.
Chose Slack
Teams can be an excellent tool if the whole organization is structured around Microsoft products—e.g. OneDrive, 365 Accounts, Outlook, Office Suite, etc—as it provides a fully centralized integration of everything within MS. But as a standalone chat/communications application, …
Chose Slack
Discord had most of the same features that we wanted to use, and worked pretty well for most of our use cases. Unfortunately, it was glitchy and just not as refined as Slack. Plus outside organizations that we want to connect with often weren't on Discord, so we had to keep …
Chose Slack
Slack is great for communicating with our remote team across the country. It keeps our teams connected when working on multiple projects and initiatives. Slack has more connectivity options than Google Meet, making it a valuable tool. Since we use other products, integration is …
Chose Slack
Slack is the first level of organization after Whatsapp/Telegram groups for teams. Slack is easier to adapt but more feature-limited and also more expensive than Discord. Slack is more well-suited for communication and less suited for task management than Trello. More focused …
Chose Slack
Discord is highly functional and has very good support for voice and video chat. However, Discord feels aimed more at actively getting people together on the app itself. Discord wants you to be there with everyone, while Slack wants you to keep in touch. Discord feels like it's …
Chose Slack
Slack is BY FAR the most robust and efficient professional communication tool. It allows for organization within large companies and for smaller groups to emerge, both professional teams and social groups like a channel to share food cooked or plants gardened.
Chose Slack
Slack is my favourite tool so far. It is easy to use. It does everything that I need. I love the designer and you are free to use any email address.
Chose Slack
The user interface of slack is very simple and easy to understand.
There is a mobile app is also available so it's easy to transfer data from mobile devices.
Advance features of calling, screen sharing are there and we can easily use that feature.
Chose Slack
Most importantly, there are a lot of different integrations with other applications. Slack is beyond the competition. A lightweight application available on multiple platforms (including Apple M1).
Chose Slack
We find Slack more useful due to the way our company works, it's a great chat app plus you have all these integrations that make it very efficient. Thanks to the notifications, the information gets to who needs to see it and if you use it correctly you stop getting the millions …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DiscordSlack
Project Management
Comparison of Project Management features of Product A and Product B
Discord
7.8
17 Ratings
0% below category average
Slack
7.8
373 Ratings
0% below category average
Task Management9.46 Ratings7.7229 Ratings
Scheduling6.02 Ratings7.8188 Ratings
Workflow Automation6.94 Ratings7.6204 Ratings
Mobile Access9.715 Ratings9.2360 Ratings
Search7.413 Ratings8.1359 Ratings
Visual planning tools7.63 Ratings7.1135 Ratings
Gantt Charts00 Ratings7.061 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.5
17 Ratings
7% below category average
Slack
8.6
383 Ratings
7% above category average
Chat9.717 Ratings9.6383 Ratings
Notifications8.316 Ratings8.8379 Ratings
Discussions8.417 Ratings9.1370 Ratings
Surveys7.810 Ratings8.1230 Ratings
Internal knowledgebase7.67 Ratings7.7229 Ratings
Integrates with GoToMeeting10.02 Ratings8.4111 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings8.5184 Ratings
Integrates with Outlook4.01 Ratings8.3122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
8.9
16 Ratings
9% above category average
Slack
8.3
357 Ratings
2% above category average
Versioning10.04 Ratings8.0163 Ratings
Video files7.916 Ratings8.4313 Ratings
Audio files8.715 Ratings8.4308 Ratings
Document collaboration8.36 Ratings8.1250 Ratings
Access control8.38 Ratings8.1226 Ratings
Advanced security features8.04 Ratings8.1192 Ratings
Integrates with Google Drive10.01 Ratings8.7213 Ratings
Device sync10.06 Ratings8.9248 Ratings
Best Alternatives
DiscordSlack
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordSlack
Likelihood to Recommend
9.1
(17 ratings)
9.2
(383 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(20 ratings)
Usability
10.0
(1 ratings)
9.8
(29 ratings)
Support Rating
9.2
(3 ratings)
1.0
(65 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
DiscordSlack
Likelihood to Recommend
Discord
Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
Read full review
Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
Read full review
Pros
Discord
  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
Read full review
Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
Read full review
Cons
Discord
  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
Read full review
Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Read full review
Usability
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
Read full review
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
Read full review
Support Rating
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
Read full review
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Implementation Rating
Discord
No answers on this topic
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Read full review
Alternatives Considered
Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
Read full review
Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
Read full review
Return on Investment
Discord
  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
Read full review
Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
ScreenShots