Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Webex App
Score 8.4 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
DiscordWebex App
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
DiscordWebex App
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DiscordWebex App
Considered Both Products
Discord

No answer on this topic

Webex App
Chose Webex App
They are all good but when we have a great number of students Webex works better. Webex has an excellent visual interface, Discord does not. Webex is more interactive than the others. Zoom is limited by time to 40 minutes. Google Meet does not offer the option to record all …
Chose Webex App
Webex App provides a great interface with either default dark mode or detected the machine settings. It offers a straight forward easy to use user interface and provides all important elements to have successful communications with other members and great integration with …
Chose Webex App
Webex compete nicely with other communication tools but it only really shines when you use the whole cisco environment and start using all of its capabilities like chatbots notification planning and such.
Chose Webex App
These programs (including Webex) all do just about the same thing, each with its own little quirks and features. I would not say Webex has any major advantages or disadvantages to the other platforms. Webex is very easy to set up both on desktop and mobile, and very easy to …
Chose Webex App
Before figuring out about Webex [App], I was using "Zoom Meeting" and felt constrained by some features that really held me back. When I moved to Webex [App] calling I was shocked by the number of features and options on my finger clicks, the noise cancellation, the beautiful …
Chose Webex App
Cisco Webex Teams I feel is best of breed and feature-rich. There were no features that a competitor had that Cisco Webex Teams did not. Through many acquisitions, we ended up with a plethora of collaboration tools, and because we were already a large Cisco customer, the …
Features
DiscordWebex App
Project Management
Comparison of Project Management features of Product A and Product B
Discord
5.3
32 Ratings
37% below category average
Webex App
7.5
608 Ratings
3% below category average
Task Management4.010 Ratings7.3346 Ratings
Gantt Charts3.33 Ratings6.9166 Ratings
Scheduling6.09 Ratings8.5477 Ratings
Workflow Automation4.710 Ratings7.0236 Ratings
Mobile Access8.530 Ratings8.4572 Ratings
Search8.027 Ratings7.5486 Ratings
Visual planning tools2.86 Ratings7.3267 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.3
32 Ratings
9% below category average
Webex App
7.7
651 Ratings
3% below category average
Chat9.532 Ratings8.7641 Ratings
Notifications7.831 Ratings8.6632 Ratings
Discussions8.932 Ratings8.4585 Ratings
Surveys7.522 Ratings8.0332 Ratings
Internal knowledgebase6.717 Ratings7.8296 Ratings
Integrates with GoToMeeting10.02 Ratings8.6152 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings2.5175 Ratings
Integrates with Outlook4.01 Ratings9.0381 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.2
31 Ratings
10% below category average
Webex App
7.6
563 Ratings
4% below category average
Versioning5.713 Ratings7.8343 Ratings
Video files6.729 Ratings7.8489 Ratings
Audio files6.729 Ratings8.0488 Ratings
Document collaboration6.216 Ratings8.1455 Ratings
Access control8.119 Ratings7.8358 Ratings
Advanced security features6.413 Ratings8.3371 Ratings
Integrates with Google Drive10.01 Ratings4.5171 Ratings
Device sync8.121 Ratings8.2342 Ratings
Best Alternatives
DiscordWebex App
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DiscordWebex App
Likelihood to Recommend
8.2
(32 ratings)
8.5
(717 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(34 ratings)
Usability
8.3
(11 ratings)
8.5
(390 ratings)
Availability
-
(0 ratings)
8.8
(12 ratings)
Performance
-
(0 ratings)
7.2
(11 ratings)
Support Rating
9.2
(3 ratings)
8.6
(395 ratings)
In-Person Training
-
(0 ratings)
9.0
(4 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
-
(0 ratings)
6.7
(15 ratings)
Configurability
-
(0 ratings)
7.0
(14 ratings)
Ease of integration
-
(0 ratings)
8.5
(11 ratings)
Product Scalability
-
(0 ratings)
7.6
(11 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(10 ratings)
Vendor pre-sale
-
(0 ratings)
8.5
(12 ratings)
User Testimonials
DiscordWebex App
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Read full review
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
Read full review
Reliability and Availability
Discord
No answers on this topic
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
Read full review
Performance
Discord
No answers on this topic
Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
Read full review
In-Person Training
Discord
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Read full review
Online Training
Discord
No answers on this topic
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
Read full review
Implementation Rating
Discord
No answers on this topic
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Read full review
Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
Read full review
Scalability
Discord
No answers on this topic
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
Read full review
ScreenShots