Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.7 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Wrike
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$240
per year 2 users (minimum)
Pricing
DocuSignWrike
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Wrike Free
$0
per month per user
Wrike Team
$10
per month (billed annually) per user (2-15 users)
Wrike Business
$25
per month (billed annually) per user (5-200 users)
Apex
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
DocuSignWrike
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
DocuSignWrike
Considered Both Products
DocuSign
Chose DocuSign
At the time we picked DocuSign as it was familiar and appeared low-cost when you are just an entry user with only a few envelopes. Now that we see our costs going from even $480 / year to $9,000 / year we are working hard to look at other packages and get away from this …
Wrike
Chose Wrike
We tried Trello and were using Basecamp before that for similar purposes. We went with Wrike because people on the team had used it previously and it got really good feedback from them. The pricing also worked well for a team/project of our size.
Features
DocuSignWrike
Project Management
Comparison of Project Management features of Product A and Product B
DocuSign
-
Ratings
Wrike
8.0
914 Ratings
3% above category average
Task Management00 Ratings9.1905 Ratings
Resource Management00 Ratings7.8777 Ratings
Gantt Charts00 Ratings7.9635 Ratings
Scheduling00 Ratings8.3791 Ratings
Workflow Automation00 Ratings7.9782 Ratings
Team Collaboration00 Ratings8.6905 Ratings
Support for Agile Methodology00 Ratings7.7503 Ratings
Support for Waterfall Methodology00 Ratings8.0452 Ratings
Document Management00 Ratings7.6761 Ratings
Email integration00 Ratings7.7682 Ratings
Mobile Access00 Ratings7.9658 Ratings
Timesheet Tracking00 Ratings7.7427 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.6325 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
DocuSign
-
Ratings
Wrike
7.8
333 Ratings
1% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.67 Ratings
Project & financial reporting00 Ratings7.7328 Ratings
Integration with accounting software00 Ratings7.9197 Ratings
Best Alternatives
DocuSignWrike
Small Businesses
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Conga Sign
Conga Sign
Score 8.5 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignWrike
Likelihood to Recommend
8.5
(161 ratings)
8.5
(888 ratings)
Likelihood to Renew
7.0
(12 ratings)
8.5
(103 ratings)
Usability
8.1
(19 ratings)
8.2
(225 ratings)
Availability
10.0
(3 ratings)
7.9
(23 ratings)
Performance
10.0
(2 ratings)
6.4
(20 ratings)
Support Rating
10.0
(46 ratings)
7.5
(90 ratings)
In-Person Training
-
(0 ratings)
8.2
(5 ratings)
Online Training
10.0
(1 ratings)
8.2
(13 ratings)
Implementation Rating
10.0
(5 ratings)
7.7
(32 ratings)
Configurability
-
(0 ratings)
8.3
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(4 ratings)
Ease of integration
-
(0 ratings)
6.9
(7 ratings)
Product Scalability
10.0
(1 ratings)
8.0
(14 ratings)
Professional Services
-
(0 ratings)
6.8
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(7 ratings)
Vendor pre-sale
-
(0 ratings)
6.6
(8 ratings)
User Testimonials
DocuSignWrike
Likelihood to Recommend
DocuSign
This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
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Wrike
I believe it's well suited if you have multiple jobs/projects that you need to keep organized. We work with multiple job types from print/creative to web, copy and digital ads so it helps us stay organized. I don't think it would be suitable for a company that doesn't have a lot of jobs to manage. We average over 1,200 requests a year.
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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Wrike
  • Excellent dashboards that are easy to use and give amazing insights.
  • User friendly interface that is also easy to interact with.
  • Lot of integrations.
  • Robust project and task management features.
  • Facilitate seamless team collaboration and communication.
  • Highly customizable and multiple project views.
Read full review
Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
Read full review
Wrike
  • Email alerts sometimes send too slowly.
  • If you put a project on hold, it can be hard to find it once you are ready to return to it.
  • Sometimes there are too many steps/tasks and the main page can get cluttered.
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Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
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Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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Wrike
It does take some time and work to really understand and use it properly, but I think the accessibility to help and documentation make that completely feasible. Once you know how to use it, I find it to be very user-friendly, and have very few complaints.
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Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
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Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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Wrike
During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
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In-Person Training
DocuSign
No answers on this topic
Wrike
We had staff in person provide some training
Read full review
Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
DocuSign
There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
Read full review
Wrike
Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
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Contract Terms and Pricing Model
DocuSign
No answers on this topic
Wrike
company purchase
Read full review
Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
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Professional Services
DocuSign
No answers on this topic
Wrike
I do not use professional services.
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Return on Investment
DocuSign
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
Read full review
Wrike
  • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
  • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
  • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
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ScreenShots

DocuSign Screenshots

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Wrike Screenshots

Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows