Overview
ProductRatingMost Used ByProduct SummaryStarting Price
draw.io
Score 7.7 out of 10
N/A
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
$5
per month
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
draw.ioJiveSlack
Editions & Modules
Up to 10 Users
$5
per month
Up to 20 Users
$11
per month
Up to 50 Users
$27.50
per month
Up to 75 Users
$41.25
per month
Up to 100 Users
$55
per month
Up to 200 Users
$95
per month
Up to 500 Users
$152.50
per month
Up to 750 Users
$190
per month
Up to 1,000 Users
$227.50
per month
Up to 2,000 Users
$377.50
per month
Up to 5,000 Users
$827.50
per month
Up to 10,000
1,577.50
per month
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
draw.ioJiveSlack
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
draw.ioJiveSlack
Considered Multiple Products
draw.io
Chose draw.io
Draw.io has better user interface compared to Visio. It has lot of features which aren't there is Visio.
Chose draw.io
I find Draw.io to be a happy medium between the options available. It doesn't quite offer the flexibility and power of Xmind or Visio, but it lives in the cloud and doesn't require software installations or similar hassles. The main contenders in my mind ended up being Lucidchar…
Chose draw.io
Similar to PowerPoint and Keynote only designed specifically for diagramming
Jive
Chose Jive
We also use Skype to communicate in our organization. They are both useful for organizational communication. The good thing is in Jive, you will have your own personal timeline. Jive also has a newsfeed or timeline that you can browse where you can see the latest updates from …
Chose Jive
We found that Jive had integrations with the existing IT infrastructure/tools which was nicely aligned with our strategy of playing nice with the existing ecosystem, rather than compete against it. Jive uses a technology stack that is well known by our organisation …
Chose Jive
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior …
Chose Jive
Jive is a little behind the curve in comparison with the latest Microsoft features. Jive's lack of native capabilities to support work that requires process or structure increasingly puts it at a disadvantage.
Slack

No answer on this topic

Features
draw.ioJiveSlack
Project Management
Comparison of Project Management features of Product A and Product B
draw.io
-
Ratings
Jive
-
Ratings
Slack
7.9
625 Ratings
1% above category average
Task Management00 Ratings00 Ratings7.7428 Ratings
Gantt Charts00 Ratings00 Ratings6.961 Ratings
Scheduling00 Ratings00 Ratings7.8361 Ratings
Workflow Automation00 Ratings00 Ratings8.1394 Ratings
Mobile Access00 Ratings00 Ratings9.4598 Ratings
Search00 Ratings00 Ratings8.2605 Ratings
Visual planning tools00 Ratings00 Ratings7.4273 Ratings
Communication
Comparison of Communication features of Product A and Product B
draw.io
-
Ratings
Jive
-
Ratings
Slack
8.8
633 Ratings
9% above category average
Chat00 Ratings00 Ratings9.6632 Ratings
Notifications00 Ratings00 Ratings8.8629 Ratings
Discussions00 Ratings00 Ratings9.2617 Ratings
Surveys00 Ratings00 Ratings8.1410 Ratings
Internal knowledgebase00 Ratings00 Ratings7.8409 Ratings
Integrates with GoToMeeting00 Ratings00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings00 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
draw.io
-
Ratings
Jive
-
Ratings
Slack
8.4
600 Ratings
5% above category average
Versioning00 Ratings00 Ratings8.2324 Ratings
Video files00 Ratings00 Ratings8.3538 Ratings
Audio files00 Ratings00 Ratings8.5525 Ratings
Document collaboration00 Ratings00 Ratings8.0426 Ratings
Access control00 Ratings00 Ratings8.3409 Ratings
Advanced security features00 Ratings00 Ratings8.3360 Ratings
Integrates with Google Drive00 Ratings00 Ratings9.0211 Ratings
Device sync00 Ratings00 Ratings9.0452 Ratings
Best Alternatives
draw.ioJiveSlack
Small Businesses
OmniGraffle
OmniGraffle
Score 9.7 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
draw.ioJiveSlack
Likelihood to Recommend
9.0
(19 ratings)
9.1
(37 ratings)
9.1
(625 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(17 ratings)
10.0
(25 ratings)
Usability
10.0
(1 ratings)
6.1
(4 ratings)
9.0
(248 ratings)
Availability
-
(0 ratings)
5.0
(1 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
10.0
(2 ratings)
Support Rating
7.8
(5 ratings)
6.9
(2 ratings)
9.9
(68 ratings)
Online Training
-
(0 ratings)
5.0
(3 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
8.7
(5 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.3
(2 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
draw.ioJiveSlack
Likelihood to Recommend
JGraph (Draw.io)
draw.io can be more suitable for technical documentation for architectures, flow diagrams/charts, and conceptual images of an application infrastructure. However, this tool is not made for business intelligence work nor for dashboarding to monitor the technical components. From the administrative standpoint, this is not well suited for agile ceremony structures like retrospective boards or planning or even quarterly planning boards. The strength of draw.io lies strongly in being a lightweight diagramming tool.
Read full review
Aurea
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
Read full review
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Pros
JGraph (Draw.io)
  • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
  • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
  • Draw.io is fast and performant for me compared with some of the alternatives.
Read full review
Aurea
  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
JGraph (Draw.io)
  • When very elaborate diagrams are needed, it lacks the amount of tools and customization needed
  • Since this is an online tool, it can freeze and that causes you to lose that work up to that point
  • Performance can lag with very complex diagrams
Read full review
Aurea
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
JGraph (Draw.io)
No answers on this topic
Aurea
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
JGraph (Draw.io)
The UI is intuitive. It allows a new user to start diagramming almost instantly. Manipulating elements, linking them together, etc. are all easy to do. Draw.io nevertheless a broad variety of diagram templates to help get started and also of shapes to use in diagrams. Some situations can make it a bit tricky to use, such as when having multiple shapes on top of each other (e.g. shapes placed within swimlanes) but that's a minor issue.
Read full review
Aurea
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
Read full review
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Reliability and Availability
JGraph (Draw.io)
No answers on this topic
Aurea
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
Read full review
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
JGraph (Draw.io)
No answers on this topic
Aurea
The product worked as designed. It just didn't work for our needs.
Read full review
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
JGraph (Draw.io)
The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
Read full review
Aurea
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Read full review
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Online Training
JGraph (Draw.io)
No answers on this topic
Aurea
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
Read full review
Salesforce
No answers on this topic
Implementation Rating
JGraph (Draw.io)
No answers on this topic
Aurea
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
Read full review
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
JGraph (Draw.io)
draw.io is open-source and free for many uses, which means minimal upfront cost and good value.It works in the browser, also has a desktop version (so you can use offline) which helps teams that may not always be online or want local backups. Useful when you want a diagram tool that “just works” without huge ecosystem lock-in.For organisations that value control, less vendor-dependency, this is a plus.
Read full review
Aurea
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
Read full review
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Return on Investment
JGraph (Draw.io)
  • draw.io has surely impacted our organization positively by saving some crucial time.
  • It has not really impacted much monetarily to be honest.
  • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
Read full review
Aurea
  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
ScreenShots

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.